• BrandPost: Why HPC Matters: Increasing SMB Competitiveness

    When the talk turns to high performance computing, many people are likely to think of traditional supercomputers running simulation and modeling applications in academic and government research centers.  And that’s certainly one part of the HPC market, with high performance computing clusters everywhere in the world of scientific research.  But that’s only the beginning of the story, because the use of HPC systems has expanded beyond the doors of traditional research and e
  • IDG Contributor Network: What about Shark Tank?

    I always ask the students what it is they like about Shark Tank. The answer is invariably, “It’s entertaining.”Well, there’s your answer. If the purpose of your business presentation is entertainment, then Shark Tank could be held up as a model. But the purpose of a business presentation is rarely entertainment. The purpose is most often the successful communication of information necessary for consequential decision-making.Shark Tank is entertaining to a degree that sat
  • IDG Contributor Network: Why emotional intelligence is key for creating a strong corporate culture

    What is it that defines a corporate culture? Is it fun social outings? Always having a full snack cabinet? While such perks are definitely enjoyed by your employees, this isn’t how you create a strong corporate culture. In reality, company culture should always be based on the core values that define the way you and your employees conduct business.Of course, building and maintaining this ideal culture in the workplace isn’t always easy. It requires a conscious effort each and every
  • BrandPost: How ServiceNow Improves Your IT Operations

    I have a really long commute, and the last thing I need is to be surprised by car trouble. Thankfully, cars nowadays monitor just about everything bumper-to-bumper, warning us in advance before minor issues become major problems. Auto mechanics use diagnostics to pinpoint the exact component that needs attention. That’s the kind of real-time monitoring and predictive intelligence ServiceNow® IT Operations Management brings to the enterprise—and our own use is a great example.For
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  • BrandPost: Onboarding: Do Your Employees Feel the Love?

    One of our founding principles at ServiceNow is to bring the same experiences we all enjoy as consumers to the workplace. Just as positive interactions with online merchants create customer loyalty, great employee experiences bond them with their companies. This helps with talent retention and that’s why we use our own Now PlatformTM to consumerize our staff’s service experience—starting with onboarding.We all know you only get one chance to make a great first impression,
  • How IBM's agile, design-first approach increases employee productivity

    During my first conversation with Fletcher Previn, IBM’s CIO, he told me that his approach to IT is to “lead with design.” I followed up for a full interview and learned that key to Previn’s “design first” philosophy is embedding design and user research deeply into IT, organizing into small nimble teams, defining the metrics that matter, and driving agile at scale. As CIO of IBM, your philosophy is to “lead with design.” What do you mean by
  • Walmart CIO repackages IT service as a product

    The proliferation of consumer technologies is shifting the way CIOs are delivering technology services to their businesses. Nowhere is this more evident than at Walmart Stores, where CIO Clay Johnson is delivering IT as products rather than as projects or systems. Walmart’s culture change underscores how traditional companies are following in the footsteps of companies such as Facebook, Uber and others whose products are designed for the consumer masses.To read this article in full, please
  • Wal-Mart CIO repackages IT service as a product

    The proliferation of consumer technologies is shifting the way CIOs are delivering technology services to their businesses. Nowhere is this more evident than at Wal-Mart Stores, where CIO Clay Johnson is delivering IT as products rather than as projects or systems. Wal-Mart’s culture change underscores how traditional companies are following in the footsteps of companies such as Facebook, Uber and others whose products are designed for the consumer masses.To read this article in full, plea
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  • 9 IT outsourcing mistakes to avoid

    As IT outsourcing moves well into its third decade, IT decision makers have made great strides in maturity, managing to avoid some common and costly pitfalls of the practice. As clients enter into their next-generation outsourcing deals today, they’re doing a number of things right, says Randy Wiele, managing director with KPMG’s Shared Services and Outsourcing Advisory. They tend to create better service levels that more accurately reflect real performance and end user experience,

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