• BrandPost: How a Multi-Million Dollar Real Estate Company Eliminated Chaos and Improved Client Trust

    Client trust is built over a period of weeks, months, or even years. Yet, it just takes one negative interaction to erode that hard-earned trust. Clients can become disgruntled for many reasons, including inconsistency when receiving services or answers, missed deadlines, “undetected” bottlenecks, or undelivered promises, among other things. Often, these missteps can be traced back to chaotic processes and stakeholders without real-time access to the information they need to make in
  • BrandPost: How AI can stop cybercrime

    The past few years have exposed a staggering amount of personal and financial consumer information while damaging the reputations of major brands.The economic losses are significant. The average cost of a corporate breach was $11.7 million in 2017, up 23% from the previous year, according to a recent Accenture study.Here’s the really bad news: 95% of all cybercrime results from human error, according to a 2014 IBM study. Despite the advanced security technologies available today&mdas
  • IDG Contributor Network: The economics of digital identities

    The idea of proof of identity is not a new concept. From the wax seals and sigils used in medieval and Roman times to the paper identification used until the advent of more effective technology, society has long placed a premium on the importance of proving who you are. However, the rapid evolution of the digital world, with its intense need for identification creating tension with companies’ need to collect as much information about their users as possible, has caused a shift in how iden
  • BrandPost: 10 Parallels Between Whiskey Tasting and Data Analytics

    By Anthony DinaIn today’s world, the power of data analytics is everywhere. From agriculture to healthcare, from shopping to dating, from the vehicles we drive to the way we do business, our experiences are increasingly shaped by data analytics. This is true even when it comes to whisky tasting, although in this case the analytics process is driven by our senses and our reasoning rather than sophisticated algorithms.This is a topic that is close to my heart, given that I’m a directo
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  • IDG Contributor Network: Faster, more reliable networks in your future

    The very first year I visited Barcelona for Mobile World Congress, I had my phone and cash lifted from my jacket pocket. I still kick myself from time to time for the temporary lapse in attention that gave opportunists in the world’s pickpocket capital the chance to snag my stuff.Of course, I was aware of the local pickpockets’ reputation. And all week, I’d been careful. I kept a watchful eye out. And all week, I’d held onto my belongings. But on the last day, at 5:30 in
  • IDG Contributor Network: How can public cloud providers become ‘enterprise grade?’

    In my conversations with the #CIOChat over the last couple of years, it is clear that in the next three years, on-premises will become more the exception as SaaS and public cloud obtain a majority of computing workloads. Given this, I wanted to get these CIO’s take on what is needed for public cloud vendors to become "enterprise grade." As you can imagine, the CIOs thinking here should probably impact public cloud vendor’s strategic plans.  What CIOs want from public cloud vend
  • Sloan Valve two-steps its ERP upgrade in hybrid cloud switch

    Enterprise resource planning (ERP) upgrades are not for the faint of heart, but facilitating two such transitions in successive years while also outsourcing ERP in a hybrid cloud model is a bold undertaking. Sloan Valve CIO Tom Coleman is tackling these challenges to better position the plumbing products manufacturer for growth.  To read this article in full, please click here(Insider Story)

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