• IDG Contributor Network: 3 takeaways from HIMSSanity in Las Vegas

    43,546 attendees. 7.2 TB of data downloaded at the conference, the equivalent of 1.8 million MP3s and 1,800 full-length movies. Yep, sounds like another Healthcare Information and Management Systems Society annual conference.Despite some fifteen consecutive years of attending the conference, the sensory overload of a HIMSS annual event never ceases to overwhelm, even with careful scheduling. This year, I had the privilege of serving on one of the conference committees and had a view of the rigo
  • IDG Contributor Network: It’s time to walk the walk

    Perhaps the worst kept secret in STEM-related industries today is that there aren’t a whole lot of women involved. That won’t be a news flash for anyone reading this column. Each of you knows the gender imbalance that exists in technical fields. We all know it’s a problem, and most organizations are trying to do something about it…but it’s a bigger problem than most people realize.That’s because this isn’t just an issue about women. It’s about wh
  • IDG Contributor Network: How to make your SLAs meaningful in SaaS cloud subscription agreements

    SLAs, or service-level agreements, are standard within the IT outsourcing landscape. As large enterprises have outsourced more IT functions – everything from application hosting, to application maintenance and support to IT help desk support – they have viewed SLAs as mini-insurance policies. The idea was to “guarantee” the chosen IT service provider would deliver the promised performance levels or face penalties (like credits). The “guarantee” would allow th
  • IDG Contributor Network: A startup guide to accepting cryptocurrency transactions

    In "What a CIO needs to know about initial coin offerings," I discussed Initial Coin Offerings (ICOs) and how they can be a viable alternative to raising funds. ICOs allow businesses to launch their own cryptocurrency in exchange for capital from interested buyers.Beside ICOs, another topic of interest among startups and small businesses, especially over the past year, has been about trading with cryptocurrencies. Should your business accept cryptocurrencies from customers? And if you do, shoul
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  • IDG Contributor Network: Australian State develops fund to spark government innovation

    Recently, I interviewed Sam Hannah-Rankin, who is Director Public Sector Innovation for Department of Premier and Cabinet (Vic) in Australia. She has previously been Director of ICT Innovation for the Department of State Development, Small Business and Innovation in Victoria.In addition, Sam was General Manager of the Australia Post, where she was focused on identities.  Beyond working on Fairfax Digital, where she helped to launch mycareer.com.au, Sam is a McKinsey alum who gained extensi
  • BrandPost: What makes Dell employees so happy and productive?

    Employees at Dell say they have higher job satisfaction and productivity as a result of a company program that enables them to work anywhere and any hours. Dell’s “Connected Workplace” initiative uses technology to provide greater flexibility to support the jobs and lifestyles of its staff.“The workplace is reaching a tipping point,” says Allison Dew, vice president, global client solutions marketing at Dell. “Employees have seen first-hand the ways new techn
  • IDG Contributor Network: Make the paradigm shift from conferencing to meeting experience solutions

    There is a rapidly emerging market for Meeting Experience Solutions, that is driven by the very real need of providing better meeting experiences for attendees and planners. The overarching force behind it all is the ever-growing momentum to support better conversational experiences to improve productivity in people’s work processes. Effective communication and collaboration is critical for business workflows, processes and creating conversational enterprises.With regards to online meetin
  • IDG Contributor Network: Why it’s dicey to de-prioritize digital innovation

    Digital technologies present an immense opportunity for organizations to grow their revenues through innovative customer experiences and business models. However, the same opportunities are also available to competitors and digital disruption is now one of the biggest competitive threats that organizations should be prepared for.A recent study by MIT Sloan Management Review (SMR) determined that while 87% of surveyed executives said that digital technologies will disrupt their industry, only 44
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  • BrandPost: How one of the oldest brands in the world reinvented its workplace

    After 160 years in business, clothing manufacturer Fruit of the Loom is ready for digital disruption. The company has prepared for the new economy by modernizing its workplace to become highly mobile, collaborative, and secure.“We’ve never seen business at today’s pace,” says Tony Pelaski, chief operating officer at Fruit of the Loom. “E-commerce is changing the retail climate; consumers want more variety, more often. The challenge for us is how we drive more agili
  • BrandPost: Assuming the Role of Digital Change Agent

    If you’re not planning or executing a digital transformation strategy, you better be at least thinking about it so you’re ready when the bosses ask what your game plan is.But how do you peer over the long-term horizon when the IT world seems to be constantly shifting? Start by ensuring you have a realistic assessment of your IT assets and how you’ll leverage or dispose of them in the coming years.First off, you must be willing to think outside of traditional boxes. “By 2
  • Best free CRM software, 2018: 7 top tools

    Most businesses live and die by the relationships they maintain and the opportunities they can foster from those contacts. Developing strong relationships with customers — potential, ongoing or otherwise — is critical for success in today’s global economy. Fortunately, customer relationship management (CRM) software can help companies organize data from multiple touchpoints and equip professionals with tools to track and analyze every interaction.CRM software is available in m
  • 6 expert budgeting tips for IT leaders

    The IT budget says a lot about its owners: whether executives have a roadmap for the future and whether they’re willing to pay for it, whether company leaders value innovation or whether they still see technology as only a behind-the-scenes function.So what then, does your budget say about you, your IT department and the organization’s vision for its future? How much of the budget reflects business-as-usual, and how much goes toward innovation and digital transformation?Sure, budget

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