Project Management news

• Using Generative AI to Create Branded Visual Content

  02-06-2023 16:57 via cmswire.com
  
  Generative AI is transforming visual media and will become more mainstream and integrated into more applications like ChatGPT has.
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• Meeting Evolving Customer Demands With IoT-Enabled Connectivity

  02-06-2023 16:31 via cmswire.com
  
  With IoT-enabled connectivity enterprise leaders can integrate a proactive CX framework that shapes operations to deliver customer satisfaction.
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• Analytics & Event Registration: The Power of Audience Segmentation

  02-06-2023 16:10 via cmswire.com
  
  Maximize event registrations in this post-pandemic conference season with GA4 analytics. Drive engagement, streamline processes & reignite in-person networking.
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• Can We Fix Artificial Intelligence's Serious PR Problem?

  02-06-2023 15:40 via cmswire.com
  
  Contrary to the speed of adoption of AI by businesses across multiple industries, public trust in AI has openly declined.
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• Paid Professional Communities: The New B2B Playgrounds?

  02-06-2023 15:15 via cmswire.com
  
  A look at the surge in exclusive, paid professional communities and how B2B brands can harness this trend in our dynamic experience economy.Continue reading...
  
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• Artificial Intelligence Leaders: AI Threatens Human Existence Alongside Pandemics and Nuclear War

  01-06-2023 17:34 via cmswire.com
  
  More than 350 AI leaders co-sign a stark warning: "mitigating the risk of extinction from AI."
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• Storing UA Data: Your Best Last-Minute Google Analytics Transition Play

  01-06-2023 16:06 via cmswire.com
  
  Google's extension of UA data availability and increased API limits significantly eases the GA4 transition for marketers.
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• Engaging With Your Resellers: Top 5 Benefits of a Partner Advisory Board

  01-06-2023 15:46 via cmswire.com
  
  While some companies have robust programs to engage with resellers, it’s more common for partner outreach to be scarce, sporadic and one-way.
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• Observations From a CMSWire CONNECT-Crashing Advertising Creative Director

  01-06-2023 15:29 via cmswire.com
  
  CMSWire’s CONNECT conference was not my first rodeo. There would be margaritas. That was enough. Let the chips and salsa fall where they may.
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• AI, Privacy & the Law: Unpacking the US Legal Framework

  01-06-2023 13:30 via cmswire.com
  
  Why the US lags in AI and data privacy regulation, as tech CEOs demand federal action and EU sets global standards.
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• Sustainable Search Engine Optimization: Build a Lasting SEO Strategy

  01-06-2023 13:03 via cmswire.com
  
  When the SEO team knows a target audience, and the marketing team knows more about SEO, it can better align content management practices with SEO.
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• What Businesses Get Wrong About Customer Journey Orchestration

  31-05-2023 16:43 via cmswire.com
  
  An in-depth discussion of common pitfalls hindering customer journey orchestration efforts and how to overcome them.
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• Addressing AI Bias: A Proposed 8th Principle for 'Privacy by Design'

  31-05-2023 15:16 via cmswire.com
  
  Companies, progressively integrating AI into their products and services, need to pivot their focus toward the utilization and handling of data by the software.
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• Customer Support Is an Investment, Not an Expense

  31-05-2023 14:53 via cmswire.com
  
  Don't gut your customer support team — they're far more valuable than you may think.
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• How Delivering on ESG Means Delivering on Customer Experience

  31-05-2023 14:00 via cmswire.com
  
  How customer buying trends and SAP's "Green Ledger" are shaping businesses' approach to sustainability and ESG commitments.
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• The Impact of Smart Tech on Customer Demands

  31-05-2023 13:34 via cmswire.com
  
  Because smart tech is becoming ubiquitous, it is impacting consumer expectations and demands in a myriad of ways.
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• The Best Marketing Plans in a Cookieless World

  31-05-2023 13:02 via cmswire.com
  
  Cookies will soon be a thing of the past. Now, marketers must rely on first-party data instead.
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• Turn It Off & Delete: Tips for Sustainable Laptops, Part 2

  30-05-2023 14:19 via cmswire.com
  
  All data has an environmental cost. The less data, the less apps, the better for everything and everybody.
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• How to Set up and Use the ChatGPT Web Browsing Plugin

  30-05-2023 14:09 via cmswire.com
  
  Explore recent data with the ChatGPT Plus web browsing feature and engage with a variety of third-party plugins.
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• Lisa Loftis: Responsible Marketing: Good for Business, Good for Society

  30-05-2023 14:01 via cmswire.com
  
  What does it really mean to be a responsible marketer, and why is it important?
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• What Marketers Need to Know About the Utah Data Privacy Act

  30-05-2023 13:59 via cmswire.com
  
  How Utah's UCPA redefines data privacy, favoring businesses with extended compliance time and flexible consent rules.
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• ICYMI: AI on the Global Stage, Balancing Human and AI Qualities

  30-05-2023 07:00 via cmswire.com
  
  Did you miss something last week on CMSWire? Check out these brief summaries of our top stories from last week.
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• 3 Companies Getting Customer Experience Right

  26-05-2023 15:06 via cmswire.com
  
  With all the options consumers have at their fingertips, why would anyone continue engaging with a brand that has let them down?
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• From Data Collection to Action: IoT Drives Customer-Centric Innovation

  26-05-2023 14:30 via cmswire.com
  
  How IoT data is revolutionizing industries, enhancing products and optimizing customer experiences.
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• Getting Full Benefits of AI-Human Collaboration in Customer Service

  26-05-2023 14:14 via cmswire.com
  
  How AI and human collaboration, known as collaborative intelligence, is enhancing customer service by leveraging the strengths of each.
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• Unleashing AI's Marketing Potential in the Metaverse

  26-05-2023 13:56 via cmswire.com
  
  AI has the potential to make the metaverse more immersive, interactive and accessible, while maintaining a secure and respectful environment.
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• AI Wonderland: Tech Titans Make Every Day Feel Like Christmas

  25-05-2023 18:22 via cmswire.com
  
  New AI advancements unleashed during Microsoft Build 2023, ChatGPT goes mobile and more AI news of the week.
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• What Consumer Data Matters for Measuring Customer Success

  25-05-2023 15:49 via cmswire.com
  
  Discover the crucial consumer data metrics you must track in order to measure and improve your customer success.
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• Adjusting Your Customer Service to the Fast-Paced Needs of Customers

  25-05-2023 15:49 via cmswire.com
  
  Essential strategies to excel in customer service.
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• Customer Education: Cooking up a Successful Content Strategy

  25-05-2023 15:30 via cmswire.com
  
  Make a difference with these three key customer education content ideas.
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• AI-Enhanced Contact Center Platforms for World-Class Customer Service

  25-05-2023 15:22 via cmswire.com
  
  The integration of AI technologies into contact center platforms has improved customer experiences while boosting efficiency and performance.
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• Google Ushers in New Age of AI Driven Advertising: What Marketers Need to Know

  24-05-2023 23:05 via cmswire.com
  
  As Google heralds a new age of AI-driven advertising, marketers stand on the threshold of leveraging the next generation of AI-powered ads.
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• 3 Steps to Integrate Digital Commerce Operations Into the Marketing Machine

  24-05-2023 14:32 via cmswire.com
  
  Customer expectations will continue to increase, and organizations must continue to evolve in order to remain competitive.
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• State of SEO: Google Search Algorithm Updates for Q2 2023

  24-05-2023 14:01 via cmswire.com
  
  Google releases March 2023 core algorithm update, April 2023 reviews update, announces helpful content update and more SEO news.
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• Turn Customer Service Into a Value-Driven Asset

  24-05-2023 13:34 via cmswire.com
  
  Companies that focus on delivering exceptional customer experiences are seeing increased profits and higher customer lifetime value.
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• AI's Pioneering Influence on Fintech

  24-05-2023 13:03 via cmswire.com
  
  How AI is reshaping the FinTech landscape, from enhancing trading strategies and credit underwriting to improving risk management and fraud detection.
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• 4 ChatGPT Plugins Marketers Rave About

  24-05-2023 13:03 via cmswire.com
  
  With the recent launch of more than 70 third-party plugins for ChatGPT Plus, which ones should CX leaders and marketers have on their radar?
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• Messagepoint Unveils AI-Generated Content for Customer Communications

  23-05-2023 19:02 via cmswire.com
  
  Messagepoint is debuting enhanced content-production capabilities powered by OpenAI's generative AI.
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• Breaking Silos: Empowering Marketers for Customer-Centric Change

  23-05-2023 16:38 via cmswire.com
  
  In this final installment, we share how to take that same sense of closeness we seek with our customers and prospects and apply it within an organization.
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• 3 Ways to Drive a Unified Understanding of Your Customer Personas

  23-05-2023 16:04 via cmswire.com
  
  The most important customer to the larger organization often differs depending on which function you're talking to.
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• How AI Is Being Used for Consumer Education in Banking

  23-05-2023 14:01 via cmswire.com
  
  Explore how fintech firms are using AI to personalize finance, redefine customer-banker interactions and introduce cost-saving measures.
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• The Customer Experience Scorecard: Key Priorities for Automation Strategy in 2023

  23-05-2023 13:42 via cmswire.com
  
  How can businesses improve customer service for today’s customers? A recent Interactions report explores the solutions meeting today’s customer expectations.
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• Should Your Brand Be Using Collaborative Marketing?

  23-05-2023 13:34 via cmswire.com
  
  Collaborative marketing is an innovative strategy that enables brands to take advantage of each other's strengths.
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• He Helped Train ChatGPT. It Traumatized Him

  23-05-2023 13:03 via cmswire.com
  
  For less than $1 per hour, workers in Nairobi, Kenya, trained OpenAI’s GPT models. They walked away shaken.Continue reading...
  
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• G7 World Leaders Want Global Standards in Generative AI

  22-05-2023 18:44 via cmswire.com
  
  G7 World leaders from seven countries are calling for some international standards around artificial intelligence.
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• ICYMI: OpenAI CEO’s Senate Testimony, ChatGPT's New Plug-Ins

  22-05-2023 16:37 via cmswire.com
  
  Did you miss something last week on CMSWire? Check out these brief summaries of our top stories from last week.
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• 10 Potential Data Privacy Pitfalls for Marketers

  22-05-2023 16:07 via cmswire.com
  
  A look at the Top 10 privacy risks for marketers in our data-driven era — staying ahead and staying compliant.
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• Conquering the Customer Feedback Gap

  22-05-2023 15:18 via cmswire.com
  
  When capturing requested feedback from customers, it's vital to offer a simple, user-friendly feedback mechanism that requires minimal effort to complete.
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• 3 Ways to Better Support Customer Reviews

  22-05-2023 14:49 via cmswire.com
  
  Each of us are tuned differently to want and need different things, which makes most rating systems completely skewed from the start.
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• Preparing for a Cookieless Future: Strategies for Marketers to Thrive With First-Party Data

  22-05-2023 14:22 via cmswire.com
  
  Learn how companies can adapt in a cookieless marketing environment through strategies like data clean rooms and data enrichment.
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