Project Management news

• Adobe Sees Growth in Digital Experience Segment, Pathlight Adds Quality Assurance, More CX News

  24-06-2022 19:45 via cmswire.com
  
  Adobe achieves record revenue, Ingka Group debuts Ikea Kreativ for customer design planning, ActionIQ introduces CX Hub and more news.
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• Slack Huddles Up, Zoom's New Collaboration Environment, the Metaverse Gets a Standard & More News

  24-06-2022 19:38 via cmswire.com
  
  Slack adds video chat and a new product for the public sector. Zoom announces Zoom One, the metaverse gets a standards forum and more digital workplace news.
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• 4 Companies Taking a Stand on Social Issues That Matter

  24-06-2022 19:14 via cmswire.com
  
  Many brands today get involved in social causes. But is that something consumers want?
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• The Future of B2B Tech Marketing in a Hybrid World

  24-06-2022 17:19 via cmswire.com
  
  Omni-channel and frequent marketing is critical to reaching all software consumers, wherever they are.
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• Why IoT Can Be a Game-Changer for Digital Customer Experience

  24-06-2022 17:08 via cmswire.com
  
  The economy may be slowing significantly, but the global IoT picture is heating up.
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• How to Create Outstanding Real-Time Reporting in Your Dashboards

  24-06-2022 15:52 via cmswire.com
  
  Using open-source frameworks, analysts can create customized dashboards that strengthen business reporting for real-time data.
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• B2B Marketing: Acknowledging Risk Helps Manage Change

  23-06-2022 16:21 via cmswire.com
  
  Many CMOs are realizing that the traditional organization of marketing is actually hindering the activation of omnichannel programs.
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• Modeling Business With AI

  23-06-2022 15:03 via cmswire.com
  
  Modeling work with AI isn't about trying to replace all the humans. It is about understanding how work is done so that you can optimize it.
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• The Role of Journey Orchestration Engines in 2022

  23-06-2022 14:31 via cmswire.com
  
  Today’s brands can use journey orchestration engines (JOE) to deliver hyper-personalized experiences that go above and beyond expectations.
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• How to Balance User Authentication and Customer Experience

  23-06-2022 14:00 via cmswire.com
  
  Account takeovers can cost both companies and customers money. How can companies verify user identities without causing CX pain points?
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• Assessing Your Team's Digital Workplace Skills

  22-06-2022 18:29 via cmswire.com
  
  There's a set of specific core skills that have become pivotal to success in the digital workplace. Here's what they are and how organizations can develop them.
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• How to Create an Inviting Customer Experience

  22-06-2022 16:18 via cmswire.com
  
  Higher engagement and customer satisfaction are possible with a better CX. Here’s how your organization can change the script.
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• Why the Subscription Economy Needs to Focus on Customer Retention

  22-06-2022 15:52 via cmswire.com
  
  In the subscription economy, brands need to react quickly to keep customer churn to a minimum.
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• Why a Connected Mobile Customer Experience Should Be Automotive's Holy Grail

  22-06-2022 15:08 via cmswire.com
  
  For the global automotive industry, innovation in digital customer experience is a short drive away.
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• The Evolution of Web Analytics

  22-06-2022 14:28 via cmswire.com
  
  Though web analytics is almost as old as the internet itself, the field has transformed dramatically since inception.
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• Crypto Crash Dashes Dreams in Latin America

  21-06-2022 17:31 via cmswire.com
  
  After decades of economic turbulence, some in Latin America looked to Bitcoin and rival cryptocurrencies as an answer. They’ll have to wait longer.
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• CIOs: Time to Sense Transformational Needs, Create Agility

  21-06-2022 15:07 via cmswire.com
  
  Most CIOs feel the pace of change has accelerated during the COVID-19 crisis. How do you manage that change?
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• Making the Case for Mindfulness in the Workplace

  21-06-2022 15:00 via cmswire.com
  
  Given our always-on, multi-tasking work culture, who couldn’t use a little more focus at work?
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• 2 Years Later: How Customer Service Has Changed

  21-06-2022 15:00 via cmswire.com
  
  Customers have high expectations. They know about the tech marketers have at their fingertips, and they expect them to use it.
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• Culture: What’s the Board Got to Do With It?

  21-06-2022 14:02 via cmswire.com
  
  Boards looking to drive company success should focus on their role in creating and maintaining culture.
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• The Great Resignation Risk

  17-06-2022 19:36 via cmswire.com
  
  Cybersecurity tops the list of greatest risks for many, but I argue a different source poses a bigger risk for our organizations: the Great Resignation.
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• Gallup Shares Troubling Employee Trends, Wrike’s Unstructured Data Play, More News

  17-06-2022 19:01 via cmswire.com
  
  Gallup finds employees around the world are stressed, Cisco updates Webex, Workato plunges into unstructured data and more news.
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• Invoca Nets $83M Funding Round, InMoment Acquires ReviewTrackers, More CX News

  17-06-2022 18:35 via cmswire.com
  
  Invoca expands total investments to $184M, Martello and Mitel extend partnership, Microsoft introduces Viva Sales and more news.
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• Firefox Rolls Out Total Cookie Protection

  17-06-2022 17:39 via cmswire.com
  
  Firefox has rolled out Total Cookie Protection. What's the marketing impact of yet another crumble for the cookie?
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• Growing Beyond Agile: Adaptability for Today’s Marketing Landscape

  17-06-2022 15:58 via cmswire.com
  
  Agile, as a process and marketing philosophy, has evolved. Is your marketing evolving with it?
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• What’s Your Customer Personalization Creep Factor Threshold?

  17-06-2022 15:24 via cmswire.com
  
  How can you use customer information to deliver a personalized experience without it coming across as creepy?
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• 5 Common Causes of Digital Workplace Friction

  16-06-2022 18:50 via cmswire.com
  
  Conflict is inevitable, whether it's in the digital as well as the physical workplace. Here's how leaders can stay one step ahead of potential trouble spots.
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• Matter of Trust: The Disconnect Between Executives, Employees, Consumers

  16-06-2022 17:28 via cmswire.com
  
  PwC researchers have found that when it comes to trust, no one agrees on what's important.
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• How to Create a Total Experience that Fulfills 3 Fundamental Customer Needs

  16-06-2022 16:51 via cmswire.com
  
  You must understand customer needs before you can transform them into a total experience that meets all those needs.
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• How Server-Side Tag Management Is Influencing Marketing Analytics

  16-06-2022 14:30 via cmswire.com
  
  Discover what server-side tag manager is, its role in marketing plans and how your analytics strategy benefits from the technology.
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• Why Ignoring IoT-Enabled Customer Experiences Could Cost You

  16-06-2022 14:00 via cmswire.com
  
  The Internet of Things isn't just a marketing tool. From inventory management to customer communication, this tech offers far-reaching benefits.
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• Transformation Starts With Your Business Architecture

  15-06-2022 16:58 via cmswire.com
  
  Business architecture provides a framework through which to view an organization. And like the business itself, it is a dynamic entity.
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• CIO Leadership: Managing Through a Recession

  15-06-2022 16:26 via cmswire.com
  
  How will CIOs manage through a recession without impacting business competitiveness?
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• Matching Expectations: Why Digital Experiences Need to Build One-to-One Relations

  15-06-2022 16:13 via cmswire.com
  
  With customers engaging with brands across the globe through a variety of channels, the pressure to build one-to-one relations is at an all-time high.
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• 5 Ways to Repurpose Outdated Content to Your Advantage

  15-06-2022 15:35 via cmswire.com
  
  Should you delete or repurpose your old content? More than likely, it could use a simple refresh.
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• The State of IoT in 2022

  15-06-2022 14:33 via cmswire.com
  
  The Internet of Things has seen slow progress in previous years — but is that trend set to continue? See what experts have to say on the state of IoT in 2022.
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• Where CX Meets EX: Customer-Obsessed Culture

  15-06-2022 14:00 via cmswire.com
  
  If you want to develop customer experiences that keep shoppers coming back again and again, you need to look to your employees.
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• CX Decoded Podcast: Brian Clifton on Big Changes to Google Analytics

  14-06-2022 20:02 via cmswire.com
  
  CX Decoded caught up with Brian Clifton to discuss major changes for Google Analytics and how marketers should prepare.
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• On the Path to Becoming Digital, Don’t Forget the Humans

  14-06-2022 17:35 via cmswire.com
  
  Transforming a business into a digital operation isn’t just about upgrading software or revamping a website, it starts by putting human needs at the center.
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• Enamored With Technology? You May Strike out in Customer Experience

  14-06-2022 17:01 via cmswire.com
  
  Technology and customer experience can be a good thing, but it has a flip side.
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• Are You Sacrificing Customer Experience for Marketing Leads?

  14-06-2022 16:14 via cmswire.com
  
  There is so much pressure on marketing teams to deliver metrics related to lead acquisition and ROI that the customer experience is becoming an afterthought.
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• Predict Business Success With the Break-Even Analysis

  14-06-2022 14:02 via cmswire.com
  
  A break-even analysis can help you determine the future success of your business — or even a single product. Learn how to use it in your operations.
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• ABM in 2022: Make It the Year of Smarter Account Based Marketing

  13-06-2022 17:16 via cmswire.com
  
  In the B2B space, ABM is an alternative approach to marketing that can be likened to fishing with a spear as opposed to casting out a wider net.
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• Understanding Live Employee Experience: The Future of EX Technology

  13-06-2022 17:03 via cmswire.com
  
  With more workplaces than ever before experimenting with hybrid or fully-remote workplaces, the live EX platform has great potential.
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• Dealing With AI Biases, Part 2: Inherited Biases From Data

  13-06-2022 15:55 via cmswire.com
  
  One major roadblock continues to prevent enterprises from realizing AI’s full potential — the fear and distrust of biased AI.
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• How to Boost Workplace Productivity for the 21st Century

  13-06-2022 15:12 via cmswire.com
  
  Three primary factors are exerting downward pressure, crimping productivity and pushing organizations to find new ways to turn the trend around.
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• Can AI Marketing Transform Your Business?

  13-06-2022 14:32 via cmswire.com
  
  AI marketing can offer up some hefty benefits. Learn how businesses are using this tech to improve CX and boost bottom lines — and how you can too.
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• How to Make Your Customer Experience Better: Be Convenient

  13-06-2022 14:05 via cmswire.com
  
  Convenience alone can draw customers in the door — and keep them coming back. Are you doing enough to add convenience to your customer experiences?
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• IBM, EY Launch Talent Center of Excellence, Microsoft Metaverse Shake Up, More News

  10-06-2022 19:31 via cmswire.com
  
  IBM and EY team up to tackle workplace HR challenges while Microsoft loses its HoloLens lead. Bitwave, Apple and Devo round out the news.
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• Salesforce Releases Controversial NFT Cloud, Genesys Unveils Customer Journeys, More

  10-06-2022 19:03 via cmswire.com
  
  Salesforce debuts NFTs in beta, Qualtrics releases tool for student experience, Genesys plans to improve contact centers and more news.
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