• BrandPost: Whose Job is It, Anyway?

    As digital transformation and high-profile data breaches elevate IT security to a C-suite priority, many organizations are rethinking who takes ownership of security, and how to best structure executive roles and responsibilities.Despite its increased importance, executive ownership of security varies greatly across firms, depending on company size and specific industry. Exclusive IDG and IBM research revealed that nearly half (49%) of companies say security is the responsibility of the CIO, wh
  • BrandPost: AI and the Workforce: Augmenting Human Skill, Not Replacing It

    There’s no denying that the general perception of artificial intelligence (AI) is often tinged with concern, if not outright fear. After all, even if sci-fi scenarios of robotic overlords are a stretch, AI-based solutions are sure to displace thousands of knowledge-based employees, right?Not so fast. As cognitive technologies that leverage AI have entered the market, their main impact has been augmenting existing job functions, not eliminating workers. In fact, information systems that ca
  • IDG Contributor Network: Build a philanthropic platform for yourself and your company

    For those of you that follow me, you are likely already aware that I launched a new business in the past few days. So I am using this opening paragraph both as an introduction and a disclosure to ensure you are aware of my interests as you read the remainder of this piece. With the launch of a new business comes the responsibility of defining and living a culture that will attract people and continually motivate and challenge team members to do their best work and live their best life. And
  • IDG Contributor Network: Planning for artificial intelligence's transformation of 21st Century jobs,

    Here’s a Swedish mine worker’s reaction to impending automation: “I’m not really worried. There are so many jobs in this mine that even if this job disappears, they will have another one. The company will take care of us.”Germany’s experience with intensive use of robots since 1995 tells a similar story of job stability. When robots are introduced into a German manufacturing firm, largely automobile plants, this increases the chances that workers will keep a
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  • IDG Contributor Network: What a CIO needs to know about initial coin offerings

     Initial coin offerings (ICO) are emerging as a viable and popular way to raise money for your business. These are similar to IPOs (initial public offerings) except that buyers are allocated digital tokens or coins in place of shares. These coins may be traded similar to how stocks are bought or sold on stock exchanges. The one major difference is that ICOs do not provide coin buyers any sort of ownership rights.As of November 2017, more than 200 projects raised over $3.25 billion dollars
  • BrandPost: Client Onboarding: Revenue and Hidden Cost Implications

    First impressions often have long-term implications, particularly when it comes to getting relationships with new clients off to a good start. In fact, the goodwill that’s created with customers during the onboarding process is both material and quantifiable. For example, making even small advances in how clients rate their onboarding experience can have a big impact on future revenue, according to recent research by McKinsey & Company.To read this article in full, please click here
  • BrandPost: IT Risk Management Part 1: The Changing Technology Risk Landscape

    The technology risk landscape for mobile, IoT and cloud is changing — fast.  Companies are adjusting to keep up with the speed and velocity of change, including the adoption of emerging technologies, such as RPA and blockchain. As a result, there is an increasingly direct connection between IT risk and enterprise risk—and, more broadly, enterprise strategy. But according to KPMG’s recently-released 2017 inaugural technology risk management survey, technology risk man
  • BrandPost: When the cyber criminals come calling, how fast can you shut the door?

    A strong security strategy has never been more important, but it should also include effective post-breach tools to limit potential damage, according to a recent study.The study by Forrester Consulting found that organizations that use Windows Defender Advanced Threat Protection (ATP) reduce the risk of data breach costs by 40 per cent. Windows Defender ATP provides preventive protection, post-breach detection, investigation and response, as well as centralized management of
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  • BrandPost: Going high-tech at the track gave this NASCAR team the winning edge

    In a sport where fractions of a second matter, the smallest detail in a race car can be the difference between winning and losing.Hendrick Motorsports, the most decorated team in NASCAR history, relies on data and technology to make up that difference. “Gaining an advantage in your car is very difficult, so technology in the racing environment is extremely important,” says Taylor Moyer, Race Engineer at Hendrick Motorsports.NASCAR has one of the longest and most fast-paced seasons o
  • IDG Contributor Network: The 3 biggest opportunities to improve your services operations in 2018

    If you feel like the world is spinning faster, you are not alone.According to the 2018 State of the Services Economy report, 63% of executives believe that it has become harder to operate a services business in the last 12 months. Furthermore, the number of executives that said the conditions to operate a services business are changing “more quickly than ever” more than doubled from 21% in 2017 to 52% in 2018.This unrelenting pressure and increasing complexity sets the backdrop for
  • IDG Contributor Network: Do you have a data strategy to achieve better organizational analytics?

    Big-data analytics, actionable insights, and powerful outcomes are the de facto expectations for data-analytics programs. Is your data strategy aligned to deliver those results?Organizations are seeking sophisticated analytical techniques and tools to gain more profound insights into how they can capitalize on the blue ocean of data analytics. Listen this week at your office and you’ll undoubtedly hear whisperings about harnessing the power of analytics. It might not be called data manage
  • IDG Contributor Network: What’s so transformational about agile?

    Last month, we addressed the misconception that agile and scrum are simply software processes. While some think of them as a process, they are much more. Something very different – perhaps even magical – is going on. We are changing the way people work, and in the process changing the role of the technologist. 197 billion challenges
    When the software industry was young, detailed requirements were the norm. Companies did not rely on software to run their businesses. Today, most
  • IDG Contributor Network: ITIL and agile are not always the best of friends, but they sure are not enemies

    Agile service management means applying the agile mindset to IT service management, a concept that is as simple as that. Take into account, though, that this is not something that has often been done yet, and as simple as the concept may be, you will be pioneering the effort if you take it on. And even though at first sight, agile sounds quite opposite to the strict ITIL processes, they can work together pretty well.The agile methodology is created with four foundational pillars in mind. The pi
  • AR/VR gets real: 3 promising pilots of augmented reality and virtual reality in business

    General Electric, Boeing, Ford are among the several leading companies that prize augmented reality (AR) and virtual reality (VR) technologies for enabling employees to inspect and design machines more efficiently. But companies are also embracing AR/VR as ways to freshen up the customer experience and train employees.AR and VR both leverage digital information, but use different interfaces. AR solutions leverage software on smartphones or heads-up displays such as smartglasses to overlay digit
  • Digital transformation starts with shifting the contact center to the cloud

    Not since Y2K have I seen a topic capture as much CIO and business leader interest as digital transformation. Make no mistake, becoming a digital organization has become a top priority for almost every organization across every vertical. The big question on the minds of most CIOs I talk to is “where to start?” Digital transformation has so many implications that deciding on how and where to begin can almost be paralyzing.From the research I have done, digital initiatives can vary gr

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