• Recruitment Smarts #1241

    Recruitment Smarts #1241
    From the Editor
    Access Amplified AI Award has launched last week.
    Access has opened entries for the Access Amplified AI Award: Best AI Adoption – Recruitment Consultant, recognising consultants who are using AI to improve efficiency, increase placements and enhance the experience for candidates and clients. The award is open to all consultants, all agencies and any AI tools.
    The entry process takes under 10 minutes, with four short questions and no fee. Consultants can self‑nominate
  • The Recruitment Rule I’d Break: Growing Agencies Should Build an Internal Operations Team as Soon as They Reach a Certain Size

    The Recruitment Rule I’d Break: Growing Agencies Should Build an Internal Operations Team as Soon as They Reach a Certain Size
    This post by Kim De’ath of 3R is part of our blog series, “The Recruitment Rule I’d Break”.
    For many recruitment business owners, it feels like a natural milestone.
    You’ve hired a few successful recruiters. Contractor numbers are growing. The spreadsheets are becoming harder to manage. Payroll takes longer. Compliance becomes more demanding. So the next logical step must be to hire finance, payroll or operations staff.
    I’d challenge that assumption.
    Just becau
  • Turnover Is Vanity, Profit Is Sanity, Cash Is Reality

    Turnover Is Vanity, Profit Is Sanity, Cash Is Reality
    Winning more contract business should be good news for a recruitment agency. But if the cash needed to support that growth isn’t properly managed, success can create a serious financial problem.
    That was one of the key messages from our latest Recruitment Smarts Live conversation with Kim De’ath, Director at 3R.
    With contract recruitment, agencies will often pay contractors before the client has settled the invoice. Depending on the payment terms, that could mean waiting 30, 60 or ev
  • The Recruitment Rule I’d Break: Restrictive Covenants Aren’t Worth the Paper They’re Written On

    The Recruitment Rule I’d Break: Restrictive Covenants Aren’t Worth the Paper They’re Written On
    This post by Barry Cullen of recLAW is part of our blog series, “The Recruitment Rule I’d Break”.
    Say that in any recruitment office and you’ll get nods around the room. It’s probably the most repeated piece of wisdom in our industry. It’s also wrong often enough to be expensive and it’s the rule I’d break.
    Why it no longer works
    The saying is half right. Plenty of restraints really aren’t worth much and that comes down to how they were writt
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  • The Recruitment Rule I’d Break: “Restrictive covenants aren’t worth the paper they’re written on”

    The Recruitment Rule I’d Break: “Restrictive covenants aren’t worth the paper they’re written on”
    This post by Barry Cullen of recLAW is part of our blog series, “The Recruitment Rule I’d Break”.
    Say that in any recruitment office and you’ll get nods around the room. It’s probably the most repeated piece of wisdom in our industry. It’s also wrong often enough to be expensive and it’s the rule I’d break.
    Why it no longer works
    The saying is half right. Plenty of restraints really aren’t worth much and that comes down to how they were writt
  • The Real Reason Clients Push Down Recruitment Fees

    The Real Reason Clients Push Down Recruitment Fees
    When a client asks an agency to reduce its fee, it may feel as though the negotiation has only just begun. In reality, the agency may have lost its pricing power weeks earlier.
    That was one of the key points from our latest Recruitment Smarts Live conversation with Farid Machaoud from Wiggli.
    If several agencies appear to offer the same service, use the same sourcing channels and present similar candidates, price becomes the obvious way for clients to choose between them.
    “The fee negotiat
  • The Recruitment Rule I’d Break: If You Rank on Google, You’re Visible

    The Recruitment Rule I’d Break: If You Rank on Google, You’re Visible
    This post by Shazamme is part of our blog series, “The Recruitment Rule I’d Break”.
    For years, recruitment marketing has revolved around one question:
    How do we rank on Google?
    It still matters. Google has not packed up and gone home.
    But the rule I would break is the assumption that ranking well on Google means your agency is genuinely visible online.
    It does not anymore.
    Candidates and hiring managers now move between Google, AI assistants, LinkedIn, video, reviews, industry
  • Recruiters Already Know How to Coach – Could Fitness Be Their Next Career?

    Recruiters Already Know How to Coach – Could Fitness Be Their Next Career?
    Recruitment consultants spend their working week doing something that looks a lot like coaching. They sit across from someone who wants their life to change, ask questions until the actual motivation surfaces, and then hold that person accountable when nerves or inertia set in. Add monthly targets, a pipeline that never fills itself, and the constant management of other people’s expectations, and the job starts to resemble another profession entirely.
    Careershifters surveyed 11,567 UK care
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  • Recruitment Smarts #1240

    Recruitment Smarts #1240
    From the Editor
    Recruitment Agency Expo is now inviting speaker applications for our 2027 conference.
    Each year, thousands of recruitment business owners, directors, leaders and managers come together to explore new ideas, share experiences and discover what’s next for the industry. We’re looking for speakers with real-world experience, practical insight, fresh thinking and stories that help recruitment businesses perform, grow or adapt. Sessions that deliver actionable guidance, ge
  • Beyond the CRM: What Recruitment Technology Could Look Like by 2030

    Beyond the CRM: What Recruitment Technology Could Look Like by 2030
    Recruitment businesses have more technology than ever, but is it actually making recruiters’ lives easier?
    In a recent Recruitment Smarts Live, Louise spoke to Jay Slinger, Managing Director of JSBC Labs and My Talent Software, about what recruitment technology could look like by 2030.
    One of the biggest problems today is the number of disconnected systems recruiters are expected to use. The CRM sits alongside job boards, sourcing platforms, prospecting tools, email and an ever-growing ran
  • The Recruitment Rule I’d Break: Winning New Clients is the Biggest Driver of Growth.

    The Recruitment Rule I’d Break: Winning New Clients is the Biggest Driver of Growth.
    This post by Vince Seddon of Simplicity in Business is part of our blog series, “The Recruitment Rule I’d Break”.
    If there’s one recruitment rule, I’d challenge, it’s the belief that winning more clients is the biggest driver of growth.
    After more than two decades working alongside recruitment businesses, I’ve seen countless agencies achieve record sales while still feeling under pressure. The reason? Growth isn’t determined by how many clients you
  • The Recruitment Rule I’d Break: “Winning New Clients is the Biggest Driver of Growth.”

    The Recruitment Rule I’d Break: “Winning New Clients is the Biggest Driver of Growth.”
    This post by Vince Seddon of Simplicity in Business is part of our blog series, “The Recruitment Rule I’d Break”.
    If there’s one recruitment rule, I’d challenge, it’s the belief that winning more clients is the biggest driver of growth.
    After more than two decades working alongside recruitment businesses, I’ve seen countless agencies achieve record sales while still feeling under pressure. The reason? Growth isn’t determined by how many clients you
  • Right to Work on 1 October: What 57 Agencies Told Us, and What to do With the Weeks Left

    Right to Work on 1 October: What 57 Agencies Told Us, and What to do With the Weeks Left
    Jack Roberts surveyed 57 UK recruitment and compliance leaders in August. The gap he found runs along firm size, and the firms that closed it did so years ago for reasons that had nothing to do with the Home Office.
    On 1 October the right to work regime changes shape. Until now the duty to check that someone is entitled to work in the UK has sat with employers and applied to employees. From that date it extends to people engaged on contracts for services, to individual sub-contractors and to wo
  • The Recruitment Rule I’d Break: Stop Rewarding Call Volume

    The Recruitment Rule I’d Break: Stop Rewarding Call Volume
    This post by Farid El Machaoud at Wiggli is part of our blog series, “The Recruitment Rule I’d Break”.
    If there is one rule I would break, it is measuring a recruiter’s value by how many calls they make.
    Every desk I have run tracked it. Dials logged. Sendouts counted. A leaderboard rewarding whoever dialled the most. When I launched Gentis, the first years I worked on that model too, but moving away from that has had a huge impact on billings, as that number was not a KP
  • Recruitment Smarts #1239

    Recruitment Smarts #1239
    From the Editor
    September is shaping up to be awards month for the recruitment industry, with four major events taking place in just three weeks.
    The Global Recruiter UK Industry Awards take place on 9 September, followed by the Onrec Awards on 16 September, the Recruiter Awards on 22 September and The Contracting Awards on 30 September. Louise will be representing UK Recruiter at The Global Recruiter Awards and The Contracting Awards, so do come and say hello if you’ll be there.
    The fina
  • The Recruitment Rule I’d Break: Speed to Submit as the Be-All-End-All Metric

    The Recruitment Rule I’d Break: Speed to Submit as the Be-All-End-All Metric
    This post by Tracker is part of our blog series, “The Recruitment Rule I’d Break”.
    Every agency I’ve ever worked with tracks it. Time to first submittal. Fastest fingers win the req. It’s treated as the ultimate scoreboard: the recruiter who gets a CV in front of the client first is doing their job right. 
    I’ve spent twelve years in staffing tech, most recently building out the marketing function at Tracker, and I don’t think this metric deserv
  • Recruitment Smarts #1238

    Recruitment Smarts #1238
    From the Editor
    Recruitment is full of long‑standing rules, from always requesting a CV to prioritising speed, guarding salary details and measuring success by time‑to‑hire. Many of these practices once made sense, but the world of work, candidate expectations and recruiter technology have changed. It’s time the rules changed too.
    Throughout September, our new blog series The Recruitment Rule I’d Break will spotlight the industry norms worth challenging. We’v
  • The Recruitment Rule I’d Break: It’s Time to Challenge Recruitment’s Received Wisdom

    The Recruitment Rule I’d Break: It’s Time to Challenge Recruitment’s Received Wisdom
    Recruitment has no shortage of rules – written into processes and policies and many are simply accepted as “the way things are done”: always ask for a CV, never disclose the salary too soon, prioritise speed, measure success by time-to-hire, insist on a certain number of interviews – the list goes on.
    Many of these practices began for perfectly sensible reasons, but as the world of work has changed, candidate expectations have changed and the technology available to recru
  • Building a Contract Recruitment Business for Long-Term Success

    Building a Contract Recruitment Business for Long-Term Success
    Launching and growing a successful contract recruitment business can be one of the most rewarding opportunities in our sector. Recurring revenues, stronger client relationships and increased business value make contract recruitment an attractive proposition for both start-up agencies and established recruiters looking to diversify.
    But while many recruitment business owners focus on winning clients and securing placements, the most successful contract businesses are built with scalability in min
  • Switching from a Limited Company to an Umbrella: What Recruiters Need to Know

    Switching from a Limited Company to an Umbrella:  What Recruiters Need to Know
    For contractors, moving from a limited company to an umbrella can look like a fairly straightforward change. The contractor stops running their own payroll, the umbrella employs them and the agency handles the rest.
    For recruiters, however, there is more to it than simply sending a contractor an umbrella registration link.
    The rules around umbrella companies have changed, and from 6 April 2026 the consequences of getting PAYE wrong can extend beyond the umbrella itself. Where an umbrella company
  • Recruitment Smarts #1237

    Recruitment Smarts #1237
    From the Editor
    The Prompt Power Code has published a free workflow-level checklist based on the current GOV.UK Responsible AI in Recruitment guide and the ICO’s Recruitment Rewired work. It covers the AI-assist boundary, accountable human decision, evidence packet, stop metrics, and rollback before an agency automates a recruitment workflow.
    It is an implementation checklist, not legal advice, and it explicitly tells readers to use anonymised labels rather than candidate, client, or conf
  • The Rise of Candidate Identity Fraud: What Every Recruiter Needs to Know

    The Rise of Candidate Identity Fraud: What Every Recruiter Needs to Know
    You already know something has shifted in remote hiring. The candidate on the video call answers a little too smoothly. The camera stays off “for bandwidth reasons.” The person who shows up on day one doesn’t quite match the person who interviewed three weeks earlier. For years those were odd exceptions, the kind of thing you’d mention to a colleague over coffee and forget by lunch.
    Not anymore. Recruiters this year are naming fraudulent or AI-assisted candidates as their
  • Recruitment Smarts #1236

    Recruitment Smarts #1236
    From the Editor
    Huge congratulations to our partners at Simplicity for securing multiple award shortlistings across innovation, customer excellence, and business growth.
    Their continued commitment to supporting recruitment businesses is outstanding, and this recognition reflects the impact they make across the industry.In the newsletter this week, we share:
    – Small Recruiting Firm Marketing: How to Compete Online from Recruiters Websites– AI Hiring Tool Lawsuit: Who’s Accounta
  • Recruitment Agency Board Pack: How to Build One That Drives Action

    Recruitment Agency Board Pack: How to Build One That Drives Action
    A strong board pack can be the difference between simply running a recruitment agency and truly directing one. As agencies scale, leadership teams need more than dashboards and activity reports. They need structured, strategic insight that challenges assumptions, sharpens decision‑making and keeps long‑term goals in focus.
    That’s why we’re sharing this blog from 3R, which breaks down what an effective board pack should include, how it fits into wider business planning, an
  • Recruitment Smarts #1235

    Recruitment Smarts #1235
    From the Editor
    This week’s edition digs into the forces reshaping recruitment – from quality of hire in a world where social media behaviour matters, to a new study showing AI‑driven bias emerging in aligned models. We also spotlight practical performance boosters: how 15 minutes of LinkedIn engagement can drive real pipeline results, and how agencies are using automation to place candidates faster.
    Beyond the top stories, you’ll find insights on LinkedIn’s latest
  • Transfer Fee Dispute Closed. £110,000 Recovered.

    Transfer Fee Dispute Closed. £110,000 Recovered.
    When an ex-employee left a recruitment agency and took their entire pool of locum workers to a competitor, recLAW stepped in on a £185,000 transfer fee dispute and secured a £110,000 settlement without court proceedings, protecting a key client relationship in the process.
    The case highlights the value of getting clear legal advice before deciding whether to fight or settle, especially when the fee in dispute is a fraction of the relationship’s real worth.
    Read the full story h
  • Recruitment Smarts #1234

    Recruitment Smarts #1234
    From the Editor
    One of the things Louise enjoys most about her week is talking to people building interesting businesses across recruitment, staffing and talent technology.
    Recent conversations have covered everything from the changing freelance market to recruitment marketing and the problem of increasingly fragmented tech stacks. One of those conversations was with Wiggli, who will also be joining UK Recruiter as a regular contributor from September.
    Louise is always keen to hear what people
  • Recruitment Smarts #1233

    Recruitment Smarts #1233
    From the Editor
    CV Library has released new data showing UK job postings jumped 21% in June, reaching their highest level since 2023. After a long period of hiring caution, this spike signals a decisive shift: employers are back in market and competing hard for talent.
    For recruiters, the message is clear – pipelines, sourcing discipline and client readiness need tightening as demand accelerates and expectations rise.
    Find the full report here.In the newsletter this week, we shared:
    How M
  • UK job postings surge 21% in June to highest level since 2023

    UK job postings surge 21% in June to highest level since 2023
    Quarterly job market analysis from CV-Library, one of the UK’s largest job boards, suggests hiring confidence might be returning after a sluggish April and May. June vacancies were up 12.4% on the same month last year, and 21% up from May 2026.
    CV-Library combines live job market data with a survey of UK employers to produce its quarterly job market report: it shows&
  • Recruitment Smarts #1232

    Recruitment Smarts #1232
    From the Editor
    This week’s edition explores the forces reshaping recruitment in 2026 — from why only 6% of agencies achieve real AI ROI to the social platforms now driving modern talent attraction.
    We break down trusted TikTok strategies that actually convert, the LinkedIn algorithm mistakes quietly killing recruiter reach, and the leadership habits every recruitment manager needs to strengthen team performance.
    Articles include:
    • The Access Group’s AI ROI Report•

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