From the Editor
Over the past few weeks, our The Recruitment Rule I’d Break series has invited recruitment leaders, founders and industry experts to challenge the accepted wisdom that shapes our sector. The result has been a fascinating collection of perspectives on everything from KPIs and productivity to candidate engagement and technology.
Our latest article brings those contributions together, highlighting the rules professionals would leave behind and the fresh thinking they believe will
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Recruitment Smarts #1246
via UK Recruiter
-
Recruitment Smarts #1245
via UK Recruiter
From the Editor
Over the past few weeks, our The Recruitment Rule I’d Break series has invited recruitment leaders, founders and industry experts to challenge the accepted wisdom that shapes our sector. The result has been a fascinating collection of perspectives on everything from KPIs and productivity to candidate engagement and technology.
Our latest article brings those contributions together, highlighting the rules professionals would leave behind and the fresh thinking they believe -
The Recruitment Rule I’d Break: What the Industry Is Challenging
via UK Recruiter
Recruitment has never been short of rules. Some are written into processes, others have simply become accepted wisdom over time. But in a market shaped by changing candidate expectations, evolving technology, and growing operational complexity, many of those long-held assumptions are being challenged.
That’s why we launched The Recruitment Rule I’d Break, a series inviting industry experts to identify one recruitment “rule” they believe is holding agencies back. The resu -
The Recruitment Rule I’d Break: If They Aren’t Placing, Make More Calls
via UK Recruiter
This post by Tory Giguere, Search Consultant at Anderson Recruiting (ARC), is part of our blog series, “The Recruitment Rule I’d Break”.
There’s an old rule in agency recruitment that says when a new recruiter isn’t placing anyone, you tell them to make more calls. Raise the call target, raise the CV target, and the placements will follow.
I’d break that rule. A new recruiter can hit every call and CV target and place no one. More calls won’t fix a probl -
How to Build a Stronger Agency with Temp and Contract Recruitment
via UK Recruiter
Adding a temp or contract desk can help recruitment agencies serve more of their clients’ needs and build a steadier flow of revenue. But the opportunity needs to be backed by funding, reliable processes and a clear understanding of the risks.
In our Recruitment Smarts Live session, Louise Triance spoke with Peter O’Donnell, Senior Business Development Manager at QUBA Solutions, about starting, scaling and strengthening a temp and contract business. Peter brings seven years of experi -
Why Your Clients are About to Ask for Your Cyber Essentials Certificate
via UK Recruiter
Daly Whyte, founder of Solusec, explains how new government and defence initiatives are turning cyber security into a commercial requirement for recruitment agencies.
Recruitment agencies sit on some of the most valuable data a criminal could want. Passports and right-to-work documents, CVs full of personal histories, National Insurance numbers, bank details for contractor payroll: it is all there, spread across an applicant tracking system, a shared inbox and a handful of cloud tools. Add a ste -
Recruitment Smarts #1244
via UK Recruiter
From the Editor
Two essential events are coming up for recruitment professionals looking to stay ahead of industry and regulatory change.
April 2027 may feel distant, but preparations for HMRC’s mandatory payrolling of Benefits in Kind should start now. Access is hosting a live webinar where employment tax specialist Emily James and Access Recruitment’s Darren Russell will explain the changes, highlight affected processes, discuss the first-year penalty easement, and share practical -
The Recruitment Rule I’d Break: The Consultant Should Format Every CV Before it Goes to the Client
via UK Recruiter
This post by Alexander Rocket, Co-Founder of FormaCV, is part of our blog series, “The Recruitment Rule I’d Break”.
Many agencies have some version of this rule, even if nobody wrote it down. The consultant who owns the candidate rebuilds the CV in the house template before it goes to the client. They know the candidate, so they catch the gaps. They care about the relationship, so it goes out looking right.
The rule made sense when a shortlist was three CVs a week and templates -
The Recruitment Rule I’d Break: Letting “Vetted” Speak for Itself
via UK Recruiter
This post by Sergio Ermacora at Nexteam is part of our blog series, “The Recruitment Rule I’d Break”.
“We’ve vetted this candidate.”
If I were the hiring manager, my next question would be: “What do you now know that I couldn’t learn from their CV?”
That is the recruitment convention I would challenge: presenting “vetted” as a sufficient explanation for why somebody belongs on a shortlist. The word describes work the recruiter say -
The Recruitment Rule I’d Break: Everything Needs to be in Your CRM
via UK Recruiter
This post by Erika Clifford of Just Recruit is part of our blog series, “The Recruitment Rule I’d Break”.
For years, recruitment businesses have been told that their CRM should be the single source of truth.
On paper, it sounds sensible.
But I think we’ve become so obsessed with having everything inside the CRM that we’ve lost sight of something much more important:
Making sure we use the best technology for each job, rather than assuming everything needs to sit ins -
Recruitment Smarts #1243
via UK Recruiter
From the Editor
Recruiters are entering a steadier market, with permanent hiring stabilising and temp demand holding strong.
This week’s edition focuses on smarter growth, better data, stronger financial foundations and evolving compliance.
Together, these insights help agencies refine strategy, improve delivery and stay competitive in a shifting landscape.In the newsletter this week, we share:
Recruiting Statistics Worth Sharing on Your Website (Recruiters Websites)How to Build Recruitme -
How to Diversify Your Recruitment Agency Without Losing Your Niche
via UK Recruiter
Growth is a priority for most recruitment businesses. But does growth have to mean finding an entirely new market?
In a recent Recruitment Smarts Live session, Louise was joined by Vincent Seddon, Customer Success Director at Simplicity, to explore how recruitment agencies can diversify without abandoning the specialist expertise that made them successful in the first place.
The message was clear: before looking for the next niche, look harder at the opportunities within the business you already -
When Clients Refuse to Pay After the Work’s Been Done
via UK Recruiter
The candidate has started. The invoice has gone out. Then the client stops replying.
In our latest Recruitment Smarts Live conversation, Barry Cullen of recLAW explained why unpaid recruitment fees are often harder to resolve than they first appear, and what agencies can do to protect their position before a dispute begins.
Sometimes a client challenges whether the agency made the introduction or whether a fee was agreed. In other cases, they work happily with the recruiter throughout the hiring -
The Recruitment Rule I’d Break: If it’s not in the CRM, it didn’t happen.
via UK Recruiter
This post by Nick Browne at Devyce is part of our blog series, “The Recruitment Rule I’d Break”.
If there is one recruitment rule I would update, it is the idea that “if it’s not in the CRM, it didn’t happen.”
The principle is right. A recruitment business cannot run on private memory. Candidate motivations, client requirements, feedback, objections and next steps need to be easily accessible.
The process behind the rule is the problem.
For years, agenci -
The Recruitment Rule I’d Break: “Once Someone Has Passed Their DBS Check, That Box Is Ticked”
via UK Recruiter
This post by Tim Burchell at UK Private Investigators is part of our blog series, “The Recruitment Rule I’d Break”.
The recruitment rule I would break is simple: once someone has passed their DBS check, that box is ticked.
It is an understandable shortcut. Recruitment involves deadlines, compliance tasks and pressure to fill roles. But a completed check can become false reassurance when nobody can explain what it established, what it did not establish and why it remains appropr -
Recruitment Smarts #1242
via UK Recruiter
From the Editor
Applications for speakers for the Recruitment Agency Expo 2027 close next Monday, so this is your final reminder to submit. If you have real‑world experience, practical insight or a story that helps recruitment businesses perform, grow or adapt, now’s the moment to put your session forward.Louise shared this screenshot on LinkedIn saying, “Possibly the most unsuitable email address I’ve seen from anyone speculatively applying for a customer support role & -
Is Your Recruitment Business Evolving as Fast as It’s Growing?
via UK Recruiter
3R have highlighted one of the biggest challenges facing modern recruitment agencies: keeping operational maturity in step with rapid growth. Their latest piece on SafeRec explores why evolving your processes, compliance posture, and technology stack isn’t optional anymore—it’s the difference between scaling sustainably and storing up risk for later. A sharp, practical read for any leader rethinking how their business runs behind the scenes.
Read the full article here.
The post -
The Recruitment Rule I’d Break: Stop Wearing Every Hat In Your Recruitment Business
via UK Recruiter
This post by Ashley Lyas of Quba Solutions is part of our blog series, “The Recruitment Rule I’d Break”.
The recruitment rule I would break is the belief that, when you run a small agency, you should do everything yourself. It is a mindset many recruitment founders adopt out of necessity. You start the business to create something of your own, and keeping every task in your hands can feel like the best way to protect your margins and remain in control. Why pay for support when -
The Recruitment Rule I’d Break: Growing Agencies Should Build an Internal Operations Team as Soon as They Reach a Certain Size
via UK Recruiter
This post by Kim De’ath of 3R is part of our blog series, “The Recruitment Rule I’d Break”.
For many recruitment business owners, it feels like a natural milestone.
You’ve hired a few successful recruiters. Contractor numbers are growing. The spreadsheets are becoming harder to manage. Payroll takes longer. Compliance becomes more demanding. So the next logical step must be to hire finance, payroll or operations staff.
I’d challenge that assumption.
Just becau -
Recruitment Smarts #1241
via UK Recruiter
From the Editor
Access Amplified AI Award has launched last week.
Access has opened entries for the Access Amplified AI Award: Best AI Adoption – Recruitment Consultant, recognising consultants who are using AI to improve efficiency, increase placements and enhance the experience for candidates and clients. The award is open to all consultants, all agencies and any AI tools.
The entry process takes under 10 minutes, with four short questions and no fee. Consultants can self‑nominate -
Turnover Is Vanity, Profit Is Sanity, Cash Is Reality
via UK Recruiter
Winning more contract business should be good news for a recruitment agency. But if the cash needed to support that growth isn’t properly managed, success can create a serious financial problem.
That was one of the key messages from our latest Recruitment Smarts Live conversation with Kim De’ath, Director at 3R.
With contract recruitment, agencies will often pay contractors before the client has settled the invoice. Depending on the payment terms, that could mean waiting 30, 60 or ev -
The Recruitment Rule I’d Break: Restrictive Covenants Aren’t Worth the Paper They’re Written On
via UK Recruiter
This post by Barry Cullen of recLAW is part of our blog series, “The Recruitment Rule I’d Break”.
Say that in any recruitment office and you’ll get nods around the room. It’s probably the most repeated piece of wisdom in our industry. It’s also wrong often enough to be expensive and it’s the rule I’d break.
Why it no longer works
The saying is half right. Plenty of restraints really aren’t worth much and that comes down to how they were writt -
The Recruitment Rule I’d Break: “Restrictive covenants aren’t worth the paper they’re written on”
via UK Recruiter
This post by Barry Cullen of recLAW is part of our blog series, “The Recruitment Rule I’d Break”.
Say that in any recruitment office and you’ll get nods around the room. It’s probably the most repeated piece of wisdom in our industry. It’s also wrong often enough to be expensive and it’s the rule I’d break.
Why it no longer works
The saying is half right. Plenty of restraints really aren’t worth much and that comes down to how they were writt -
The Real Reason Clients Push Down Recruitment Fees
via UK Recruiter
When a client asks an agency to reduce its fee, it may feel as though the negotiation has only just begun. In reality, the agency may have lost its pricing power weeks earlier.
That was one of the key points from our latest Recruitment Smarts Live conversation with Farid Machaoud from Wiggli.
If several agencies appear to offer the same service, use the same sourcing channels and present similar candidates, price becomes the obvious way for clients to choose between them.
“The fee negotiat -
The Recruitment Rule I’d Break: If You Rank on Google, You’re Visible
via UK Recruiter
This post by Shazamme is part of our blog series, “The Recruitment Rule I’d Break”.
For years, recruitment marketing has revolved around one question:
How do we rank on Google?
It still matters. Google has not packed up and gone home.
But the rule I would break is the assumption that ranking well on Google means your agency is genuinely visible online.
It does not anymore.
Candidates and hiring managers now move between Google, AI assistants, LinkedIn, video, reviews, industry -
Recruiters Already Know How to Coach – Could Fitness Be Their Next Career?
via UK Recruiter
Recruitment consultants spend their working week doing something that looks a lot like coaching. They sit across from someone who wants their life to change, ask questions until the actual motivation surfaces, and then hold that person accountable when nerves or inertia set in. Add monthly targets, a pipeline that never fills itself, and the constant management of other people’s expectations, and the job starts to resemble another profession entirely.
Careershifters surveyed 11,567 UK care -
Recruitment Smarts #1240
via UK Recruiter
From the Editor
Recruitment Agency Expo is now inviting speaker applications for our 2027 conference.
Each year, thousands of recruitment business owners, directors, leaders and managers come together to explore new ideas, share experiences and discover what’s next for the industry. We’re looking for speakers with real-world experience, practical insight, fresh thinking and stories that help recruitment businesses perform, grow or adapt. Sessions that deliver actionable guidance, ge -
Beyond the CRM: What Recruitment Technology Could Look Like by 2030
via UK Recruiter
Recruitment businesses have more technology than ever, but is it actually making recruiters’ lives easier?
In a recent Recruitment Smarts Live, Louise spoke to Jay Slinger, Managing Director of JSBC Labs and My Talent Software, about what recruitment technology could look like by 2030.
One of the biggest problems today is the number of disconnected systems recruiters are expected to use. The CRM sits alongside job boards, sourcing platforms, prospecting tools, email and an ever-growing ran -
The Recruitment Rule I’d Break: Winning New Clients is the Biggest Driver of Growth.
via UK Recruiter
This post by Vince Seddon of Simplicity in Business is part of our blog series, “The Recruitment Rule I’d Break”.
If there’s one recruitment rule, I’d challenge, it’s the belief that winning more clients is the biggest driver of growth.
After more than two decades working alongside recruitment businesses, I’ve seen countless agencies achieve record sales while still feeling under pressure. The reason? Growth isn’t determined by how many clients you -
The Recruitment Rule I’d Break: “Winning New Clients is the Biggest Driver of Growth.”
via UK Recruiter
This post by Vince Seddon of Simplicity in Business is part of our blog series, “The Recruitment Rule I’d Break”.
If there’s one recruitment rule, I’d challenge, it’s the belief that winning more clients is the biggest driver of growth.
After more than two decades working alongside recruitment businesses, I’ve seen countless agencies achieve record sales while still feeling under pressure. The reason? Growth isn’t determined by how many clients you -
Right to Work on 1 October: What 57 Agencies Told Us, and What to do With the Weeks Left
via UK Recruiter
Jack Roberts surveyed 57 UK recruitment and compliance leaders in August. The gap he found runs along firm size, and the firms that closed it did so years ago for reasons that had nothing to do with the Home Office.
On 1 October the right to work regime changes shape. Until now the duty to check that someone is entitled to work in the UK has sat with employers and applied to employees. From that date it extends to people engaged on contracts for services, to individual sub-contractors and to wo -
The Recruitment Rule I’d Break: Stop Rewarding Call Volume
via UK Recruiter
This post by Farid El Machaoud at Wiggli is part of our blog series, “The Recruitment Rule I’d Break”.
If there is one rule I would break, it is measuring a recruiter’s value by how many calls they make.
Every desk I have run tracked it. Dials logged. Sendouts counted. A leaderboard rewarding whoever dialled the most. When I launched Gentis, the first years I worked on that model too, but moving away from that has had a huge impact on billings, as that number was not a KP -
Recruitment Smarts #1239
via UK Recruiter
From the Editor
September is shaping up to be awards month for the recruitment industry, with four major events taking place in just three weeks.
The Global Recruiter UK Industry Awards take place on 9 September, followed by the Onrec Awards on 16 September, the Recruiter Awards on 22 September and The Contracting Awards on 30 September. Louise will be representing UK Recruiter at The Global Recruiter Awards and The Contracting Awards, so do come and say hello if you’ll be there.
The fina -
The Recruitment Rule I’d Break: Speed to Submit as the Be-All-End-All Metric
via UK Recruiter
This post by Tracker is part of our blog series, “The Recruitment Rule I’d Break”.
Every agency I’ve ever worked with tracks it. Time to first submittal. Fastest fingers win the req. It’s treated as the ultimate scoreboard: the recruiter who gets a CV in front of the client first is doing their job right.
I’ve spent twelve years in staffing tech, most recently building out the marketing function at Tracker, and I don’t think this metric deserv -
Recruitment Smarts #1238
via UK Recruiter
From the Editor
Recruitment is full of long‑standing rules, from always requesting a CV to prioritising speed, guarding salary details and measuring success by time‑to‑hire. Many of these practices once made sense, but the world of work, candidate expectations and recruiter technology have changed. It’s time the rules changed too.
Throughout September, our new blog series The Recruitment Rule I’d Break will spotlight the industry norms worth challenging. We’v -
The Recruitment Rule I’d Break: It’s Time to Challenge Recruitment’s Received Wisdom
via UK Recruiter
Recruitment has no shortage of rules – written into processes and policies and many are simply accepted as “the way things are done”: always ask for a CV, never disclose the salary too soon, prioritise speed, measure success by time-to-hire, insist on a certain number of interviews – the list goes on.
Many of these practices began for perfectly sensible reasons, but as the world of work has changed, candidate expectations have changed and the technology available to recru -
Building a Contract Recruitment Business for Long-Term Success
via UK Recruiter
Launching and growing a successful contract recruitment business can be one of the most rewarding opportunities in our sector. Recurring revenues, stronger client relationships and increased business value make contract recruitment an attractive proposition for both start-up agencies and established recruiters looking to diversify.
But while many recruitment business owners focus on winning clients and securing placements, the most successful contract businesses are built with scalability in min -
Switching from a Limited Company to an Umbrella: What Recruiters Need to Know
via UK Recruiter
For contractors, moving from a limited company to an umbrella can look like a fairly straightforward change. The contractor stops running their own payroll, the umbrella employs them and the agency handles the rest.
For recruiters, however, there is more to it than simply sending a contractor an umbrella registration link.
The rules around umbrella companies have changed, and from 6 April 2026 the consequences of getting PAYE wrong can extend beyond the umbrella itself. Where an umbrella company -
Recruitment Smarts #1237
via UK Recruiter
From the Editor
The Prompt Power Code has published a free workflow-level checklist based on the current GOV.UK Responsible AI in Recruitment guide and the ICO’s Recruitment Rewired work. It covers the AI-assist boundary, accountable human decision, evidence packet, stop metrics, and rollback before an agency automates a recruitment workflow.
It is an implementation checklist, not legal advice, and it explicitly tells readers to use anonymised labels rather than candidate, client, or conf -
The Rise of Candidate Identity Fraud: What Every Recruiter Needs to Know
via UK Recruiter
You already know something has shifted in remote hiring. The candidate on the video call answers a little too smoothly. The camera stays off “for bandwidth reasons.” The person who shows up on day one doesn’t quite match the person who interviewed three weeks earlier. For years those were odd exceptions, the kind of thing you’d mention to a colleague over coffee and forget by lunch.
Not anymore. Recruiters this year are naming fraudulent or AI-assisted candidates as their -
Recruitment Smarts #1236
via UK Recruiter
From the Editor
Huge congratulations to our partners at Simplicity for securing multiple award shortlistings across innovation, customer excellence, and business growth.
Their continued commitment to supporting recruitment businesses is outstanding, and this recognition reflects the impact they make across the industry.In the newsletter this week, we share:
– Small Recruiting Firm Marketing: How to Compete Online from Recruiters Websites– AI Hiring Tool Lawsuit: Who’s Accounta -
Recruitment Agency Board Pack: How to Build One That Drives Action
via UK Recruiter
A strong board pack can be the difference between simply running a recruitment agency and truly directing one. As agencies scale, leadership teams need more than dashboards and activity reports. They need structured, strategic insight that challenges assumptions, sharpens decision‑making and keeps long‑term goals in focus.
That’s why we’re sharing this blog from 3R, which breaks down what an effective board pack should include, how it fits into wider business planning, an -
Recruitment Smarts #1235
via UK Recruiter
From the Editor
This week’s edition digs into the forces reshaping recruitment – from quality of hire in a world where social media behaviour matters, to a new study showing AI‑driven bias emerging in aligned models. We also spotlight practical performance boosters: how 15 minutes of LinkedIn engagement can drive real pipeline results, and how agencies are using automation to place candidates faster.
Beyond the top stories, you’ll find insights on LinkedIn’s latest -
Transfer Fee Dispute Closed. £110,000 Recovered.
via UK Recruiter
When an ex-employee left a recruitment agency and took their entire pool of locum workers to a competitor, recLAW stepped in on a £185,000 transfer fee dispute and secured a £110,000 settlement without court proceedings, protecting a key client relationship in the process.
The case highlights the value of getting clear legal advice before deciding whether to fight or settle, especially when the fee in dispute is a fraction of the relationship’s real worth.
Read the full story h -
Recruitment Smarts #1234
via UK Recruiter
From the Editor
One of the things Louise enjoys most about her week is talking to people building interesting businesses across recruitment, staffing and talent technology.
Recent conversations have covered everything from the changing freelance market to recruitment marketing and the problem of increasingly fragmented tech stacks. One of those conversations was with Wiggli, who will also be joining UK Recruiter as a regular contributor from September.
Louise is always keen to hear what people -
Recruitment Smarts #1233
via UK Recruiter
From the Editor
CV Library has released new data showing UK job postings jumped 21% in June, reaching their highest level since 2023. After a long period of hiring caution, this spike signals a decisive shift: employers are back in market and competing hard for talent.
For recruiters, the message is clear – pipelines, sourcing discipline and client readiness need tightening as demand accelerates and expectations rise.
Find the full report here.In the newsletter this week, we shared:
How M -
UK job postings surge 21% in June to highest level since 2023
via UK Recruiter
Quarterly job market analysis from CV-Library, one of the UK’s largest job boards, suggests hiring confidence might be returning after a sluggish April and May. June vacancies were up 12.4% on the same month last year, and 21% up from May 2026.
CV-Library combines live job market data with a survey of UK employers to produce its quarterly job market report: it shows& -
Recruitment Smarts #1232
via UK Recruiter
From the Editor
This week’s edition explores the forces reshaping recruitment in 2026 — from why only 6% of agencies achieve real AI ROI to the social platforms now driving modern talent attraction.
We break down trusted TikTok strategies that actually convert, the LinkedIn algorithm mistakes quietly killing recruiter reach, and the leadership habits every recruitment manager needs to strengthen team performance.
Articles include:
• The Access Group’s AI ROI Report• -
Stop Optimising Just for Google. Start Optimising to Be Found by AI.
via UK Recruiter
This post by Shazamme is part of our blog series, “The One Thing Recruitment Leaders Should Change Right Now”.
If I could encourage every recruitment leader to change one thing over the next six months, it would be their online digital strategy.
For years, recruitment agencies have invested heavily in job boards, referrals, LinkedIn activity and traditional SEO. While these channels still have a place, the way employers and candidates discover recruitment agencies is changing rapidly -
Recruitment Smarts #1231
via UK Recruiter
From the Editor
This week’s edition dives into the forces reshaping recruitment right now. From automation and smarter workflows to salary transparency, digital marketing, and the operational habits that keep agencies resilient.
We explore how recruiters can streamline processes with automation, strengthen client acquisition through targeted marketing, attract candidates with better benchmarking, and build recruitment businesses that scale sustainably.
Articles include:Recruitment process
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