• Can Google demonstrate it’s ready to be serious about the enterprise?

    When it comes to cloud services, Google is the ultimate tease — every year it seems it is ready to break out, and every year things continue to stay the same.One challenge the company has in getting more businesses to consider their services is that Google appears to treat corporate-focused services like a hobby than something in which they’re really interested. A former Google executive told me the consumer businesses, particularly search dominated R&D, gets the most attention,
  • IDG Contributor Network: 5 important career (and life) lessons that need to be shared

    My journey to reinvent began one year ago. While each stage felt like an eternity…looking back the time flew by. I realized that I had slowly lost my sense of self. I defined myself by my family and employer at the expense of friends and hobbies. When in a blink of an eye my children had grown up and my job was gone, I was lost. Rediscovering myself is hard and involves learning unconditional acceptance (flaws included) and following my passion.  When my mother said, “learn to
  • IDG Contributor Network: I'm glad you found someone to love you

    I'm glad you found some one to love you.But sad to say that some one is youABC – "Vanity Kills"
    IT doesn’t get a lot of love.  When everything works, we are like oxygen or electricity, taken for granted.  When something breaks, it's our fault. (Famously, my help desk at one point received a ticket that the coffee maker was broken.  The coffee maker was supplied "for free" by the supplier of the coffee.  Upon follow-up, the exceedingly rational explanation was
  • IDG Contributor Network: Lessons enterprise service management professionals can learn from the FIFA World Cup

    The past few weeks the FIFA World Cup soccer has been a huge topic of conversation within our offices, conversations made all the more lively based on the fact that our colleagues work in offices all over the world, many of them in countries that were well represented by teams during the tournament. So after having flags up throughout the office and various viewing parties, it struck me that there are some service management lessons we can learn from all of this hoopla. And, being originally fr
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  • IDG Contributor Network: How to meet demands for a great employee user experience

    The workplace is changing. Companies must now support a growing number of mobile and remote workers, BYOD policies and enterprise software convergence to maximize operations. To accommodate these complex IT issues, organizational leaders should focus on delivering a user experience that aligns with the tools employees require to get their work done, on the devices and applications they prefer. One tool that can spur a seamless rollout and adoption of these shifts in enterprise technology is thr
  • CIO succession planning in the digital age

    Hiring and retaining talent to keep pace with competition and market demands is a big part of a CIO's job. Equally as important is grooming successors, or IT leaders with the technology chops and management skills to keep the business humming in the event the CIO departs.To read this article in full, please click here(Insider Story)

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