• Bolster your cloud understanding with this AWS certification training

    Amazon Web Services is one of today's top cloud computing platforms, so certified cloud professionals will likely run into AWS at some point in their careers. It’s never too late to be prepared and learn the fundamentals of AWS cloud computing; this AWS Solution Architect Certification Training Bundle will show you how for $49.This training bundle features 22 hours of content which will teach you how to use AWS starting from the fundamentals. You’ll learn how to use the AWS Manageme
  • BrandPost: Don’t Blame the Endpoint, Blame Your Backup and Recovery Strategy

    Like many of you, I often peruse news sources for interesting tidbits about applying technology or new strategies to solve data management issues. My professional focus is on endpoints, those lovely devices sitting on the edge of your network (that are likely housing data that’s important to your business) but are outside your data center and your control. Which brings me to a recent blog by George Crump: “Why Endpoints Break Backup.”George fittingly points out that simply tel
  • IDG Contributor Network: Do you have a plan for harnessing IoT data?

    If you trust the headlines, 2018 is either the year of blockchain, the year of AI, or the year of augmented reality. The Internet of Things (IoT) doesn’t get the same buzz it did a few years ago, but investment in IoT is still strong. For many enterprises, however, IoT still has the potential to be the most transformative emerging technology.To read this article in full, please click here
  • More artificial intelligence options coming to Google Cloud

    Recently I raised the question as to whether Google was ever going to make the leap from cloud pretender to cloud contender. One of the areas I felt it was playing second fiddle to Amazon is artificial intelligence (AI), but it's certainly trying to close that gap. Businesses of all sizes have been looking to the cloud to provide the infrastructure required to perform AI and machine learning (ML)-related tasks. Most organizations, particularly those just embarking on the AI/ML journey, don
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  • IDG Contributor Network: Undercover Boss: a powerful CX insight tool

    What is the primary factor that influences your customer’s experience? For many businesses, it is the people who interact with your customers every day, whether you call them associates, salespeople, contact center representatives, tellers or agents. No matter the technology, scripting or guidance systems in place, ultimately the people who make up your call center workforce are the human element that determines your customers’ satisfaction with their experience.So, how are your peo
  • IDG Contributor Network: How a grassroots approach can tackle the digital skills gap

    Newton Antoniuk describes himself primarily as a coach (he goes by “Coach Newton” in fact) but his official title is Technology Education Ambassador. We met recently during a week-long summer class he was delivering at my local library in Boise, Idaho, to which I brought my nephew Logan (12) and niece Roxie (7).While Logan had previously done various coding and programming activities, Roxie hadn’t, so she was quite unsure of herself as we walked into a room full of strangers a
  • IDG Contributor Network: Can blockchain rescue journalism?

    Blockchain, the much-hyped distributed ledger that underlies cybercurrencies like bitcoin, has become many things to many people.Many see the technology as a way to streamline banking and supply chain applications by offering a secure record of who did what when and for how much. Each entry to a deal, say when a widget was manufactured, shipped, arrived, how much money it brought in from whom, is logged, timestamped, verified and stored on multiple “blocks” distributed on the Intern
  • UPS counters Amazon.com challenge with IoT, analytics

    Amazon.com regularly launches new points of attack on top shipping providers’ turfs. But there is one area where United Parcel Service insists it maintains a competitive advantage: using internet of things (IoT) to improve fleet and field operations.To read this article in full, please click here(Insider Story)
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  • 10 reasons to ignore computer science degrees

    Consider the two words computer and science. The first’s gifts to the world are huge and range from the lifesaving ubiquity of electronic medical records to the opportunity to get in a virtual bar fight at any time of the day on Twitter. The second word, science, represents an intellectual movement that’s delivered great advances like the polio vaccine, a few trips to the moon and too many others to list. So why does combining the two words into computer science come up so short, es

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