• IDG Contributor Network: The healthcare industry is complex – here’s why that’s an opportunity for data-driven healthcare marketers

    In 2015, the United States spent $3.2 trillion on healthcare, amounting to an astounding 17.8 percent of GDP and roughly $10,000 per citizen. A substantial portion of American healthcare spending — more than $323 billion in 2016 — goes to covering the cost of prescription drugs.It makes sense, then, that the pharmaceutical industry — which accounts for nearly 2 percent of the country’s annual economic activity — is unparalleled in its complexity when considere
  • Digital transformation can solve some of the world’s biggest problems

    Cisco Live is about a month in the rear-view mirror, and I’ve had some time to reflect on the event. The conference is generally filled with tech news and highlights of what Cisco and its partners are doing in the area of technology innovation. One of the more interesting aspects of the show that I felt flew under the radar, though, were the global problem solvers (GPS) winners that were at the event. Cisco continues to be aggressive with corporate social responsibility efforts
    If yo
  • IDG Contributor Network: When it comes to GDPR, are CIOs finally ready?

    Now that the build-up to GDPR is over, I wanted to get a sense for CIOs progress at implementing GDPR. Given this, I asked the #CIOChat which covers a broad range of industries. Their answers should be valuable to all working on their GDPR journey. To be clear, CIOs say there is work still to be done!Do you have a good feel for the impact GDPR has for your organization?
    CIOs say many organizations still have a limited understanding of how GDPR impacts their business. More importantly, they beli
  • IDG Contributor Network: Ensuring your customer feedback loops are built to change

    The importance of good customer data stewardship was made abundantly clear by the Facebook-Cambridge Analytica scandal earlier this year. And, shepherding data into insights is only going to become a more demanding task with the implementation of General Data Protection Regulation (GDPR) by which the European Parliament, the Council of the European Union and the European Commission intend to strengthen and unify data protection in Europe, and by extension in many countries around the world. But
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  • How AI will revolutionize DevOps

    Artificial intelligence (AI) is everywhere today — or at least it seems that way. The technology certainly holds a lot of promise because it will enable all sorts of automation for business processes that are still largely manual, and deliver more power to data analytics.To read this article in full, please click here(Insider Story)
  • Digital transformation in food processing? Think automated audits

    Packaging company Sealed Air is best known for its Bubble Wrap and Cryovac brands. The company's Food Care division targets the packaging lines and operation of food processing facilities — a highly manual world. But with the support of executive leadership, Marc Hamer, global CIO, chief digital officer, and corporate vice president of customer experience, is driving a digital transformation that helps its customers improve product yield.To read this article in full, please click here(Insi
  • Even utilities look to innovate and transform processes

    I’ve always wondered how regulated utilities, which have a captive audience, drive innovation. When you are not competing for market share, how do you justify a strategic approach to technology? Mike Koehler, CIO and chief digital officer of Exelon, says using technology to improve the customer, employee, and supplier experience is precisely why he was hired at the $33 billion energy provider.You are chief information officer and chief digital officer at Exelon. How did that happen?At fir

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