IT Executive news

• IDG Contributor Network: Revitalizing ITSM with a new ITIL framework

  04-05-2018 19:00
  IT service management (ITSM) is nothing new. However, it is still the proven approach for ensuring the right processes, people and technology are in place for the IT department to support the business. The IT infrastructure library (ITIL), which was originally developed in the 1980s (with updates to the framework in 2001, 2007 and 2011) is commonly the de facto framework for implementing ITSM. This year, ITIL is expected to get enhanced, with a new version of the framework and best practices be
  
  Read more

• BrandPost: Data Dashboards: The One Crucial Tool for Making Better Decisions, Faster

  04-05-2018 18:59
  You can’t fix what you can’t find. If you’re an executive who’s serious about business agility, take a hard look at the information you have readily available when you need to make critical decisions. Is it easy to find? Complete? Real-time? Unfiltered by human preference or error? Consistent in presentation or format?If the answer to any of the above is no, you may be missing out on a powerful tool that enables better decisions, faster — based on real-time insight
  
  Read more

• IDG Contributor Network: Workplace announcements at F8 2018 show Facebook is serious about the enterprise

  04-05-2018 17:50
  There were myriad announcements at the Facebook F8 2018 conference this week at the San Jose Convention Center. However, for CIOs, IT and all lines of business leaders, there was tremendous interest in Workplace by Facebook and specific capabilities for the enterprise. Facebook did a good job at F8 showing consistency throughout all the technology announcements from its core Facebook, Messenger and Instagram platforms, all the way through to Workplace and new resources for developers and ecosys
  
  Read more

• New Uber diversity report encouraging, but tech industry still struggles

  04-05-2018 12:15
  Just a few short months after hiring Bo Young Lee as chief diversity officer, Uber has released its second diversity report. This report is different than the EEO-1 report required by the federal government, the results of which Uber released in December 2017.This latest report used an in-house survey, plus race and gender data from Workday, Megan Rose Dickey reports in this TechCrunch article. Uber says 99 percent of its workforce self-identified in response to the gender question, while 75 pe
  
  Read more

• Advertisement

• Best free data analytics tools, 2018

  04-05-2018 11:51
  7 top toolsImage by Getty ImagesData analytics is increasingly important for businesses looking to uncover insights that might be hidden in a vast sea of data. Organizations can gain a tremendously valuable perspective on their customers and business objectives using tools that are designed to organize, categorize and infer statistical conclusions from various sources of data.To read this article in full, please click here
  
  Read more

Follow @ITExecutiveNews on Twitter!