IT Executive news

• IDG Contributor Network: Instead of IT processes, maybe it’s time to think about capabilities…

  01-05-2018 20:51
  Following up on what I started in  up on a concept I started in my previous posts: "It was never about ITIL," I was thinking the other day about processes. Specifically, the incident management process. Through my career I’ve been in many a company that tried, with varying degrees of success, to deliver on that process. One thing they all have in common is that the incident management process is basically the same everywhere you go.(I will focus on the incident management process sin
  
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• IDG Contributor Network: A roadmap forward for payments

  01-05-2018 20:00
  Convenient occasionally
  On my way into the office every day, I like to pick up a Starbucks coffee and sometimes even a treat. Usually, I have my smart phone in my hand and for this reason, frequently use Apple Pay. It is an advantage to not find my wallet in my back pack and then dig for my credit card. With this said, my wife doesn’t use Apple Pay, and I don’t use Apple Pay for very many of my purchases. And I never use Apple Pay for my online purchases.The reason is that I do not
  
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• IDG Contributor Network: Gmail as a productivity tool for small businesses

  01-05-2018 19:55
  In an interview a couple of years back, Steven Aldrich, the then senior Vice President of Business Applications at GoDaddy pointed out that only 20% of small businesses used professional @companyname.com email addresses. The rest continued to use free email apps like Gmail for their business communication.Having your own professional email address lends a certain credibility to your business operations. But not all small businesses have the resources or the inclination to manage a website and a
  
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• IDG Contributor Network: How millennials are changing B2B commerce

  01-05-2018 19:15
  Millennials are driving major changes in B2B commerce. Empowered by technologies they’ve known for most of their lives, millennial buyers expect first-rate digital experiences, near-effortless self-serve options and access to trusted partners who are invested in their organizations’ success.But just as importantly, millennials are changing the selling side of B2B commerce. As B2B sellers, millennials’ technology habits are accelerating the adoption of digital commerce –
  
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• IDG Contributor Network: The possibilities and perils of platforms

  01-05-2018 18:53
  Today’s competitor will be tomorrow’s partner—rather, they should be, at times.Platform is a trending buzzword amongst digital business leaders and strategists, but much like “digital transformation,” it can be quite the squishy term.  What does platform mean to me?  Well, I believe that platforms are the engines of our digital businesses.  They allow an organization’s business capabilities and services to transcend today’s silos—bo
  
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• IDG Contributor Network: How SD-WAN changes the network services market

  01-05-2018 17:53
  Every decade or so, a business faces major shifts in its competitive landscape. To borrow from the former (and late) Intel CEO Andy Grove, these “strategic inflection points” often escape detection, but they can lead executives who heed them to make fundamental changes in their businesses. In the telecommunications industry, software-defined wide area networking (SD-WAN) is creating one of these points.The rapid rise of SD-WAN is no secret. The metrics vary, but analysts are forecas
  
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• IDG Contributor Network: Mastering multi-cloud scenarios

  01-05-2018 17:42
  In step with the trend toward digital transformation, the global public cloud services market is projected to grow by 21.4 percent in 2018 to total $186.4 billion, up from $153.5 billion in 2017, according to research by Gartner.Infrastructure-as-a-Service (IaaS) is the fastest-growing market segment; it’s set to grow by 35.9 percent in 2018 to reach $40.8 billion. As the digital trend matures, more organizations are moving from hybrid to multi-cloud scenarios spread across a number of di
  
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• IDG Contributor Network: Open source, the cloud and sleeping better at night

  01-05-2018 16:09
  The growing swath of enterprise open source solutions (OSS) is playing an important role in how companies and governments modernize their IT infrastructures, especially when migrating to the cloud.  The benefits of enterprise open source are vast, as it provides enterprises with options and capabilities they would not otherwise receive through proprietary software. Moreover, CIOs are never locked into a single vendor’s solution because the capabilities provided by open source are ubi
  
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• IDG Contributor Network: Building a data-driven culture through a business experimentation framework

  01-05-2018 16:05
  [This article was co-written by Corbin Chase.]“Given a ten percent chance of a 100 times payoff, you should take that bet every time. But you’re still going to be wrong nine times out of 10.” –Jeff BezosLeading organizations like Amazon, Walmart, Uber, Netflix, Google X, Intuit and Instagram have all vigorously embraced the philosophy that rapid experimentation is the most efficient and effective path to meeting customer needs. In an interview with Metis Strategy’s
  
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• 2018 CIO 100 winners: recognizing IT excellence

  01-05-2018 15:00
  Every year, we look forward to honoring the CIO 100 winners. It's our Academy Awards, Super Bowl and World Series rolled into one. Now in its 31st year, the CIO 100 celebrates 100 organizations and their IT teams for driving digital business growth through tech innovation.In the coming months we'll be featuring the winners and their projects in greater detail on CIO.com and in our Summer 2018 digital magazine. You'll read about them in case studies and feature articles and will be able to find
  
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• IDG Contributor Network: SAP Ariba’s platform strategy

  01-05-2018 13:25
  For most tech-company CEOs and entrepreneurs, having a platform business model and successfully taking it to scale is stuff of legend. Due to their network effects and ability to create a virtuous cycle where the benefit of a product or service increases as more people use it, platform business models have become the dominant business model for the digital economy.Platforms have proven themselves in the high tech and B2C space with household names such as Apple, Airbnb, Microsoft and Uber and i
  
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• RPA is poised for a big business break-out

  01-05-2018 12:00
  Software that automates basic tasks is catching hold in large enterprises, where CIOs are seeking to inject greater efficiency into business processes.Called robotic process automation (RPA), the technology enables IT departments to use a piece of software, called a “robot,” to perform routine tasks, such as generating an automatic response to an email, or in concert to tackle more complex jobs, such as process flows in an ERP system. Unlike machine learning and artificial intellige
  
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• How to break the CIO mold — and become a business leader

  01-05-2018 12:00
  Like at many companies, Aflac’s IT department used to be focused on quick wins and proving it was making a difference. Until the day CIO Julia Davis was asked by CEO Dan Amos to implement a system for paying claims in one day as a competitive differentiator. To read this article in full, please click here(Insider Story)
  
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