• 5 Dreamforce 2017 takeaways to guide your CRM strategy

    As a technology conference, Dreamforce's 2,000+ sessions is cacophony. As a marketing event, nobody knows how to turn up the volume like Salesforce CEO Marc Benioff.  And as a party venue, who could beat Alicia Keys and Lenny Kravitz in San Francisco?If you sent someone to the conference, make sure they download all the presentation files, even for the sessions they didn’t attend. Some of those 1500 or so documents won’t be available until around Thanksgiving, and downloading th
  • IDG Contributor Network: CIOs can help CMOs leverage data specificity to engage new customers

    The internet can be a surreal place. It seems to understand you – who you are, what you are looking for, and especially when you are ready to buy something.Because we spend so much of our lives interacting with it, this ability is not surprising, and we quickly become numb to it. But occasionally the gears behind the scenes take a leap forward and surprise us again.Data specificity Is the new cutting edge of advertising
    Today, the frontier of online advertising is using highly specific for
  • IDG Contributor Network: The state of American healthcare

    Over the last 45 days, I have interviewed executives from healthcare payers and providers. And while it is clear that American healthcare remains complex and most importantly, expensive compared to the rest of the world—it is approaching $4 trillion dollars (20% of US GDP), it appears that the interests of payers and providers are aligning. This is an opportunity that should not be squandered by politics or even worse by the narrow interests of individual stakeholders at each organization
  • BrandPost: Digitally-enabled GBS: The impact of disruptive technologies on global business services

    The business world is swirling with transformation: With everything from the as-a-service economy to robots, virtual assistants, cognitive computing and machine learning, every company sees jobs changing, skillsets shifting and the pace of change picking up speed. A variety of statistics cited in KPMG’s report, Global Business Services: Disrupt or be Disrupted, make this evolution crystal-clear, particularly in the employment space: Cognitive abilities are required as part of core ski
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  • IDG Contributor Network: Millennials, mobile and the new face of enterprise collaboration

    Software for better collaboration seems to be the need of most companies these days — big or small.2 major megatrends are driving this:First, millennials are expected to make up 75% of all employees by 2030  as reported by Wired .  This is a generation which has grown up with apps and mobile devices. Corporations need to transform their communications and collaboration portfolios to allow their employees to be most effective and efficient.
    The second megatrend is the growth of mo
  • 67% off ThermoPro TP03A Digital Food Cooking Thermometer Instant Read Meat Thermometer - Deal Alert

    The ThermoPro TP03A is an effective solution to achieve the most accurate temperature in a matter of seconds. With a simplistic yet practical design, and at the push of the button, the foldaway probe will pop open for quick an easy temperature reading, and when you're done taking the temperature measurement you can fold the probe back into the holding to ensure the probe is kept safe and clean. Stop overcooking or under-cooking your meat and perfect meat temperatures like a professional, ensurin
  • BrandPost: A Declaration of Data Independence

    Data usage should be friction-free, imparting Data Consumers with the power to see and access authorized data in all its versions.To succeed in this, your business must dissolve the barriers that continue to lock-in your data, and arrive at a data-driven interconnectedness that impels hyper-awareness, well-informed decision-making, and rapid execution. In short, you must make a “Declaration of Data Independence.”Today’s businesses are implementing solutions that deliver data to
  • Talkdesk leverages AI to improve inside sales

    It seems like the use cases for artificial intelligence (AI) has exploded over the past few years.  I’ve seen many consumer examples like an AI writing news stories, playing poker and Go.  However, AI has yet to make a significant dent in the business world. Last week, Talkdesk announced it has integrated AI into its platform, but not for what one might think.  Given that Talkdesk is one of the leading cloud contact center vendors, one would expect it was using AI to ma
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  • 7 sure-fire ways to fail at data analytics

    Data analytics has emerged as one of the most important business and technology differentiators for organizations, giving them the power to draw keen insights about virtually any aspect of their operations and thereby gain an edge on the competition.Research firm Gartner earlier this year predicted that 2017 would be the year data and analytics go mainstream, creating value both inside and outside organizations that have prepared for the shift. Approaches to data analytics are becoming more holi
  • What is outsourcing? Definitions, best practices, challenges and advice

    What is outsourcing?
    Outsourcing is a business practice in which services or job functions are farmed out to a third party. In information technology, an outsourcing initiative with a technology provider can involve a range of operations, from the entirety of the IT function to discrete, easily defined components, such as disaster recovery, network services, software development or QA testing.Companies may choose to outsource IT services onshore (within their own country), nearshore (to a neighb

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