IT Executive news

• IDG Contributor Network: Why CIOs need a Chief Artificial Intelligence Officer

  30-10-2017 19:00
  Experts are divided about whether enterprises need a Chief Artificial Intelligence Officer (CAIO) and how the role relates to data scientists and CIOs. The argument against the role is that you don’t want a C-level position focused on a technology. In this view AI is a tool and it makes no more sense to hire someone at that level just to implement AI than for other tools.Over the next few weeks I hope to demonstrate how far reaching AI is. I also will argue that the winners and losers in m
  
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• IDG Contributor Network: Can a program status report be too sexy?

  30-10-2017 15:09
  Have you ever noticed how much time your consultant invests in producing a status report for your program? Filled with the appropriate amount of industry buzzwords, these documents often are used by the consulting service providers to lay down the groundwork in support of future change orders.  The glitz and sizzle included in these documents can often be seducing to your executives, leading them to believe that the program is well managed, even though the program is crumbling.Sta
  
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• 53% off InnoGear LED Solar Motion Sensor Outdoor Security Light, 4-Pack - Deal Alert

  30-10-2017 14:50
  InnoGear's 24 LED solar light can automatically light up your home, yard, garage, driveway, patio, deck, or any other area that gets sun during the day. The motion sensor will be triggered when someone or something enters its 16 feet range with a 90 degree angle, for an increased sense of security around your home. These lights are waterproof and made of a durable ABS material. Right now a pack of 4 lights is discounted 53% down to just $27.99. See this deal now on Amazon.To read this article in
  
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• IDG Contributor Network: Data and the human factor: are you shackling your best and brightest?

  30-10-2017 14:28
  I had the pleasure of hearing one of our customers, an analytics leader at a large pharmaceutical company, present their achievements in the emerging field of Real World Evidence (RWE) last month. In contrast to controlled clinical trials, RWE looks to measure and predict health outcomes and understand underlying factors using data about everyday patients and their environment—i.e., the real world. As you would expect, this is an incredibly challenging task: creating a valid cohort from mi
  
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• IDG Contributor Network: 5 companies using big data to disrupt healthcare

  30-10-2017 13:00
  Health care is an industry ripe for disruption. While health care overall is a highly polarizing topic, the services provided by the industry are essential. The industry also spans a number of different applications, like pharmaceuticals, insurance, primary care and emergency services, just to name a few. With increased diversity comes increased complexity, which is why industry leaders are turning to innovative technology solutions to help them next-level their operations and the service they p
  
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• IDG Contributor Network: How to charter customer success within your organization

  30-10-2017 12:00
  Launching Customer Success within your organization? That’s great! It means you have conceptual buy-in about the value that Customer Success can bring, and probably the expectation that the new team will contribute to an increase in overall revenue through their dedication to preserving existing customers.Executive buy-in and expectations tied to revenue are foundational to launching a Customer Success team of any size. However, if you’re leading a new team, you know there’s mu
  
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• IDG Contributor Network: How much is client service worth?

  30-10-2017 12:00
  Client service is a big and important part of your IT organization’s support. In fact, it may be worth a lot more than you think.To illustrate how important client service is to a company, I’ll use three personal examples. In your IT manager role it is important to understand the value of client service and what it can do for your IT organization. These three company examples will give you a sample of just how important it is with companies that understand the value of client service
  
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• The secret to being a superhero CIO? A kickass sidekick

  30-10-2017 11:00
  The Lone Ranger had Tonto; Batman had Robin. And Han Solo would have been lost in space without Chewbacca.Like those superheroes, top-notch CIOs rarely do the job alone. They need skilled lieutenants who can step in when the boss is busy wrestling bad partnerships, provide sage tactical advice behind the scenes, and keep their strategies initiatives flying in the right direction.That's because the CIO job has gotten a lot more complex over the past decade, notes Greg Layok, senior director at We
  
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• How Bank of America's tech chief manages culture

  30-10-2017 11:00
  Governing technology within a large enterprise requires getting the entire IT department to buy in to a cultural ideology, a singular way that work gets done in alignment with the corporate mission. It's a tough task Cathy Bessant, chief technology and operations officer of Bank of America (BofA), is undertaking as she shepherds 95,000 employees through a shift to faster software and service delivery. Bessant governs culture by tapping into what should be every IT leader's best friend: Data. Dat
  
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