The PPI misselling scandal and reputational damage caused by the financial crash have forced bank brands to rethink the way they engage with and serve customers.
Years of a relentless focus on cross-selling meant many customers were saddled with products that met the bank’s but not the customer’s needs, leaving many brands with a trust deficit.
However, forced to address some of the failings of the past and eager to address reputational problems, retail banks are switching from a pro
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Elon Musk is about to reveal the new Roadster — again
Tesla's Roadster reboot finally has a reveal date.TeslaTesla plans to unveil its long-delayed next-generation Roadster on October 15.Elon Musk first showed off a prototype in 2017 and targeted production for 2020. That was overly optimistic, to say the least.Tesla still hasn't announced a firm production or customer-delivery date.Finally! Hopefully? Very likely?Tesla says it's set to re-unveil the second-generation Roadster on October 15. The event was originally scheduled for October 1, but the -
The Trump administration's favorite economic scorecard is heading in the wrong direction weeks before the midterms
The 10-year US Treasury yield is spiking again heading toward the midterm elections.Aaron Schwartz/Getty ImagesThe 10-year Treasury yield, a closely watched scorecard for Trump, is spiking ahead of the midterms.The 10-year yield jumped past 5.3% on Wednesday as investors took in a hotter CPI. The yield impacts borrowing costs for consumer, complicating a key goal for Trump. Bond yields are spiking after the latest consumer inflation report, further hobbling Donald Trump's goal to make life more -
I live in the Hamptons year-round. Visiting in the offseason is quieter, but comes with trade-offs.
The Hamptons are quieter in the offseason, but there's still so much to do.Vanessa GordonAs a year-round Hamptons resident, I love the summers here, but I also appreciate the offseason.Since it's much quieter in the winter, it's easier to get into restaurants and visit the beaches.Although it's cold out, there are countless activities to enjoy, like ice skating and wine tastings.As someone who has lived in the Hamptons for most of my life, I can always tell when summer is over: suddenly, it beco -
Greenland-linked stocks surge on Trump's claim that 'massive' oil and gas drilling is set to kick off
Chip Somodevilla/Getty ImagesA Truth Social post from Donald Trump is sending Greenland-linked stocks up. The US President says that mining and drilling operations are about to commence there.However, Greenland's officials have disputed Trump's statements.Greenland-linked energy stocks surged on Wednesday, bolstered by Donald Trump's latest comments about US oil and gas drilling in the Danish territory. The rally kicked off after Trump posted on Truth Social that drilling operations in Greenland -
Social Security recipients will get a 3.6% cost-of-living increase in 2027
Social Security beneficiaries will see their monthly checks increase in 2027.Abdullah Durmaz/Getty ImagesSocial Security benefits will increase by 3.6% in 2027, following the latest inflation adjustments.The SSA's annual cost-of-living raise means the average monthly check will be $75 larger.Over half of retirees rely on Social Security as their primary income, according to an AARP survey.Older Americans just learned how much to expect in monthly Social Security checks next year.The Social Secur -
My nanny called in sick on a Tuesday. For the first time, I was excited instead of panicked.
The author left her PR career to be more present with her family.Courtesy of the authorMy old PR career required me to be available well beyond normal work hours.I left agency life because I wanted more control over my schedule.Now I can step away from work without feeling like everything will collapse.My daughter's nanny called in sick.I had my day all planned and mapped out. A full to-do list for that day, but the list did not survive to even 8 a.m. Being in the PR industry, I am very familiar -
Warren Buffett says to 'make money while you sleep.' AI agents may be the answer, Robinhood CEO says.
Warren Buffett has long recommended people make their money work for them.Bloomberg/Getty ImagesWarren Buffett has championed investing as a way to put your money to work and build wealth.Robinhood CEO Vlad Tenev says everyone should use AI agents that are "productive while they sleep."Agents might provide a new way to divorce money from work and build diverse income streams."If you don't find a way to make money while you sleep, you will work until you die."That famous Warren Buffett line stres -
Netflix is cutting about 1,000 staffers in its biggest round of layoffs in years
Netflix is turning to layoffs under co-CEO Ted Sarandos.Samuel Boivin/NurPhoto via Getty Images; Bloomberg/Getty ImagesNetflix is cutting about 1,000 employees, following in the footsteps of other major media companies.The cuts impact staffers on the product, tech, and HR teams, a person familiar with the move said.Shares of the streaming giant are down significantly this year, and its engagement growth has slowed.Netflix is laying off about 1,000 employees in its biggest round of cuts since 202 -
I don't regret leaving New York City for a small Italian village — but I've had to adjust to some big lifestyle changes
I've found that in my Italian village, building relationships can help you get tasks done.Camellia PhillipsAbout three years ago, I moved from New York City to a small Sicilian village.Grocery shopping and running errands are very different here.However, I've grown to appreciate many of the ways my lifestyle has changed.I recently walked into the macelleria in our Sicilian village — a combo butcher, deli, and corner store — and started babbling excitedly that my favorite cheese was b -
I eat the same dietitian-approved lunch almost every day. It's got fiber and protein — and is a breeze to prep in advance
My husband and I eat the same lunches nearly every single day during the week.Rachel HosieI meal-prep the same protein- and fiber-rich lunch for my husband and me every single week.Because I mix up the ingredients, dressings, and seasonings for the grain bowls, they never get old.The nourishing bowls are Mediterranean diet-friendly and help me follow the 80/20 principle.When I lived in a big city, I used to love treating myself to lunches at trendy salad spots. Although these take-out meals were -
Redwood Materials has a new business: Helping AI data centers avoid America's backed-up electric grid
JB Straubel, co-founder and chief executive officer of Redwood Materials.Bloomberg/Getty ImagesRedwood Materials wants to help AI data centers get electricity faster.It plans to combine retired EV batteries with solar and other on-site power sources.Redwood is working with Rivian and has built a battery system for Crusoe in Nevada.Redwood Materials wants to help companies sidestep years-long waits for electricity by building on-site energy systems with recycled EV batteries, according to CEO JB -
I moved from Texas to Europe 11 years ago. Here are my 5 biggest pros and cons of living abroad.
Leah Young.Courtesy of Leah YoungLeah Young moved from Texas to Spain in 2015 to become a teaching assistant.What was meant to be a one-year stay has turned into a permanent life in Europe.Young, who now lives in France, said living abroad has come with its ups and downs.Leah Young always dreamed of moving to Europe, but when the opportunity finally came, taking the leap was terrifying."I had never lived abroad, and I didn't know anyone else who had," Young, 34, told Business Insider. "I remembe -
Othello uses AI to tell salespeople what to say during calls. See the pitch deck that helped it raise $8 million.
Othello, cofounded by Jared Zelman and Raphael Assor, just raised an $8 million seed funding round.OthelloOthello gives salespeople real-time, AI-powered recommendations to improve their sales calls.It uses reinforcement learning to coach reps in pitches modeled on their company's top performers.Othello just raised $8 million in a round led by A16z Speedrun and Owl Capital.Jared Zelman has been honing his sales pitch since college, when he spent his spare time cold-emailing billionaires and prom -
Billion Dollar Boy just made an acquisition that points to influencer marketing’s next hot opportunity
Creator Authority is joining Billion Dollar Boy. Pictured: Creator Authority's Brendan Gahan and Cassie Jackson with Billion Dollar Boy Group CEO Ed East.Billion Dollar Boy GroupA version of this post appears in the CMO Insider newsletter.Sign up for Business Insider's weekly marketing newsletter.A new M&A deal signals that "business-to-business" could be the next hot growth area in the creator economy.The social and influencer marketing company Billion Dollar Boy Group exclusively told CMO -
Bilt’s CMO is betting big on marketing that's hard to measure
The launch of the Bilt Locals merch collection is part of a strategy to turn customers into willing brand ambassadors.BiltA version of this post appears in the CMO Insider newsletter.Sign up for Business Insider's weekly marketing newsletter.Bilt CMO Zoe Oz thinks traditional advertising is losing its power.Her alternative? Turning customers into willing brand ambassadors.The fintech loyalty platform is investing heavily in entertainment, live experiences, and covetable merchandise — thoug -
Silicon Valley's hot new talking points: beer and cigarettes
Jensen Huang, among other tech figures, features on the "Tech Founder Beer Matrix" as a "beer sipper" and "good hang."Bloomberg/Getty ImagesAfter Mark Zuckerberg drank a Guinness, tech bros can't stop talking about drinking beer.One X user created the "Cheeky Pint Benchmark," while another ranked execs on a "beer matrix."Cigarettes are in focus, too, after Palantir's CTO said some AI researchers are taking up smoking.After Mark Zuckerberg’s cautious-looking sip of stout on Stripe cofounder -
How top brands are hunting for the next breakout influencer
Marketers at CMO Insider's "The AI Marketer: Creator and Influencer Edition" roundtable held during Advertising Week New York shared their strategies for discovering the next breakout influencer talent.Derek FrenchA version of this post appears in the CMO Insider newsletter.Sign up for Business Insider's weekly marketing newsletter.Marketers are getting smarter about finding their next influencer partners.At a CMO Insider roundtable during Advertising Week New York, top marketers told us how the -
I moved from the US to Spain and lost over 15 pounds without dieting. I still eat bread and pastries and drink beer.
The author moved her family from Connecticut to Spain.Courtesy of the authorI moved my family from Connecticut to Spain and lost over 15 pounds without trying.I still eat bread and pastries and drink beer, but I walk much more than I did in the US.The lifestyle change has improved my physical health and helped me feel less anxious.I moved my family of four from Connecticut to Spain in August 2025. Since then, I've lost more than 15 pounds.I didn't go on a diet. I didn't start a workout plan. I d -
My wife and I have a 30-year age gap and run a dating site together. I've been divorced 3 times — there won't be a fourth.
Brandon Wade and his wife, Dana.Courtesy of SeekingBrandon Wade met his wife on the site he founded, formerly known as Seeking Arrangements.A self-professed nerdy guy, he wanted a dating site that let him highlight his ability to provide.He was a multimillionaire when they met, but the couple doesn't have a pre-nuptial.This as-told-to essay is based on a conversation with Brandon Wade, co-CEO of Seeking. It has been edited for length and clarity.When I met my wife, Dana, back in 2020, I wasn't i -
WFH helped create the AI revolution. RTO could pose its biggest problem.
Maskot/Getty ImagesThis post originally appeared in the Business Insider Today newsletter.You can sign up for Business Insider's daily newsletter here.A baby boom, cleaner air, and AI. The work-from-home revolution might be over, but its impact is still being felt.Many of us have settled into some type of hybrid setup, balancing our days in the office with at least one spent at home.But even if you're in the cubicles every day — God bless — the WFH revolution has still affected you.N -
Caregivers are facing a "generosity paradox": Paying for loved ones but not wanting their kids to do so for them
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You bailed on TV. But politicians are still spending all their money there.
Elijah Nouvelage/Bloomberg via Getty Images;Sebastián Vivallo Oñate/Agencia Makro/Getty Images;Gary Miller/Getty Images; Adam Gray/Bloomberg via Getty Images; BIAudiences have been leaving TV for the internet for a very long time.Most advertisers have figured that out some time ago.But not political advertisers: They still spend the majority of their money on TV. Political consultant Rob Flaherty explains why.If you ask pundits, 2024 was the Podcast Election (which also means it was -
How Anthropic's IPO could turn Leopold Aschenbrenner's best asset into his biggest risk
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I'm a CEO and a mom. I built AI agents to help run my household — and save hours every week.
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Here's how much Uber pays drivers in 16 different cities, according to a new study
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The AI chip boom has a new fear: too much competition
CFOTO/Future Publishing via Getty ImagesA Chinese chipmaker rattled the AI-memory trade — and exposed its dependence on scarcity.Investors are asking whether today's chip kingpins can keep margins when the club gets crowded.Sign up for First Trade, Business Insider's daily markets newsletter.Another day, another market tantrum — this time over fears that the tiny club dominating AI memory chips could get less exclusive.The culprit was Chinese chipmaker CXMT, which said it had made pr -
Nestlé’s CEO shares his advice for building teams that can weather a crisis
Philipp Navratil is the CEO of Nestlé, a company that employs over 270,000 workers globally.NespressoNestlé CEO Philipp Navratil said resilient teams have two things in common.He said they work well together and they have one purpose.The CEO said that those teams are built on trust both from leaders and workers.As CEO of Nestlé, Philipp Navratil leads a workforce of more than 270,000 people and oversees a portfolio of more than 30 billion-dollar brands. So he's encountered h -
Why 3 days at work is the big AI promise that Bezos, Dimon, and Gates can't stop talking about
Amazon founder Jeff Bezos is the latest business leader to predict a shorter workweek.Stefano Guidi/Getty ImagesJeff Bezos, Jamie Dimon, and Bill Gates have all said that AI could shorten the workweek.Elon Musk has said work will become "optional," while Sam Altman has said people will keep hustling.A top economist told Business Insider that past innovations have led to people working much less.Thursdays and Fridays off — forever?Business leaders can't stop talking about AI shortening the -
Law firms are building AI around their most valuable asset: experience
Tyler Le/BIFor generations, a law firm's most valuable asset walked out the door every night.It was the attorney who remembered the clause that saved a deal years ago. The trial lawyer who knew which arguments worked on a judge and which ones didn't. The partner who told an associate, "We've seen this before."Now law firms are racing to turn that expertise into software.After spending the past two years adopting tools from OpenAI, Harvey, Microsoft, Legora, and others, large law firms are buildi
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