Burger King is piloting an AI assistant called “Patty” inside employee headsets as part of its broader BK Assistant platform. This is not a marketing chatbot. It is an operational system embedded into restaurant execution.
Patty supports crew members with preparation guidance, monitors equipment status, and analyzes customer interactions for defined service language such as “please” and “thank you.” Managers can query performance metrics tied to service qualit
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Burger King’s AI “Patty” Moves AI Into Frontline Execution
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