• Ferguson’s Commitment to Supply Chain Excellence Drives Customer Satisfaction

    Ferguson’s Commitment to Supply Chain Excellence Drives Customer Satisfaction
    Michael Jacobs, Senior Vice President of Supply Chain at Ferguson PLC
    In 2022, I wrote an article called The Best Supply Chain Company You Have Never Heard Of. The article was about Ferguson PLC, a value-added distributor of plumbing and heating products. Ferguson has an extensive and complex supply chain. When I had an opportunity to catch up with Michael Jacobs, the senior vice president of supply chain at Ferguson, I leapt at the chance.
    Ferguson provides plumbing and heating products to 9 sp

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