• Steps to success

    Steps to success
    From run-to-fail to future-ready. Paul Bullard, Chief Product Officer at SFG20 describes the three key steps to closing the FM skills gap
    Facilities management teams are under sustained pressure on two fronts: a shortage of available staff, and a widening gap between the skills that organisations can offer and the skills that a role in FM increasingly demands. This is not a temporary strain but a structural challenge, and one that requires a deliberate and well-planned response rather than reac
  • Strong first-half performance reported by Serco

    Strong first-half performance reported by Serco
    Global provider of government services, Serco Group, has reported a strong performance in its half-year results 2026 with strong delivery across strategic priorities supporting its 2026 guidance.
    Half-year 2026 Highlights:Revenue: £2.5bn, up 4% at constant currency including 2% organic growth; strong Defence organic growth of 10%.
    Underlying operating profit: £157m, up 9% at constant currency; reported operating profit of £145m, up 10%.
    Underlying operating margin: 6.2%, with r
  • JLL secures supplier appointment on government’s construction professional services 2 framework

    JLL secures supplier appointment on government’s construction professional services 2 framework
    Commercial real estate and investment management firm, JLL, has been appointed as a named supplier to the Government Commercial Agency’s (GCA) Construction Professional Services 2 framework (CPS2 – RM6356), which runs until 20230.
    This first-time appointment places JLL on Lot 3 – Project Management and grows JLL’s service delivery to public sector organisations throughout the UK.
    GCA – formerly Crown Commercial Service –  is the UK’s central commerc
  • Alkleen is top of the class

    Alkleen is top of the class
    When a leading UK manufacturer of safety flooring raised a query on cleaning a new school installation with solutions specialist Prochem, Sales and Product Development Manager, Jon Ewing, arranged a site visit to advise the in-house cleaning team.
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  • Mitie and Revera strengthening Scotland’s energy resilience

    Mitie and Revera strengthening Scotland’s energy resilience
    Mitie Power & Grid in partnership with Revera Energy, an independent energy infrastructure business backed by Carlyle, is developing Windyhill Battery Energy Storage Site (BESS), a major new project in Bearsden, near Glasgow.
    Once operational, Windyhill BESS will store renewable electricity from the grid and release it when demand is high, helping to balance the electricity network, maximise the use of renewable energy across Scotland, and support a more flexible and resilient energy system.
  • Research shows the true scale of electrical incidents experienced by UK electricians

    Research shows the true scale of electrical incidents experienced by UK electricians
    New industry research has revealed that 86 per cent of electrical professionals have experienced an ‘electrical incident’ at work and it’s just part of a wider picture of many electrical incidents and near misses among UK electrical professionals.
    Test equipment specialists Martindale Electric has published new research showing the true scale of electrical incidents experienced by professionals working with electricity every day. An ‘electrical incident’ or ‘n
  • Elior wins catering contract at Air France’s new London Heathrow lounge

    Contract caterer, Elior UK, has won a five-year contract with Air France to operate the food and beverage offer at the airline’s new airside lounge at London Heathrow Airport, which opened on 7 July 2026.
    The contract, which will be delivered by a team of 40 Elior employees on site comprising chefs, bar tenders, and front-of-house guest relations, covers all catering across the 750 m² space, including 150-seats, a 60-seat restaurant and a staffed bar.
    Air France Lounge at London Heath
  • Surrey firm marks 20 years in business with double finalist place at national prop tech awards

    Surrey firm marks 20 years in business with double finalist place at national prop tech awards
    Smarter Services, a facilities management company founded in Surrey in 2006, has been named a finalist in two categories at this year’s Property Week Tech Innovation Awards.
    This recognition comes as the company marks 20 years in business, growing from a small local team to a 500+ strong workforce, working with some of the largest operators across commercial and residential sites throughout the UK.
    Smarter Services delivers cleaning, property services and grounds maintenance for clients in
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  • Paralympic Gold Medallist joins Loo of the Year Awards as Ambassador

    Paralympic Gold Medallist joins Loo of the Year Awards as Ambassador
    What started as a keynote speaking appearance at the Loo of the Year Awards has evolved into a new ambassadorial partnership with Paralympic judoka Chris Hunt Skelley MBE PLY.
    Hunt Skelley, who has represented Great Britain on the world stage, was repeatedly World Number 1 in his sport during his competing career and won Paralympic gold and bronze medals, has joined Loo of the Year Awards as they continue their work promoting accessibility, inclusion and high standards in washroom provision acro
  • Mitie retains security contract with Transport for London

    Mitie retains security contract with Transport for London
    Mitie has retained its security contract with Transport for London (TfL) for a further five years, helping to protect key infrastructure and support safe, secure operations across London.
    Under the new five-year agreement, which has an option to extend until 2032, Mitie will continue to provide physical security, reception and associated services across the transport body’s estate, including 58 London Underground sites, the Elizabeth line, river piers and the London Transport Museum.
  • askporter partners with PropCall to strengthen out-of-hours support for housing and FM organisations 

    askporter partners with PropCall to strengthen out-of-hours support for housing and FM organisations 
    askporter, the AI-powered communications and operations platform for the housing and FM sector has partnered with PropCall to help housing providers and facilities management teams deliver a more efficient out-of-hours emergency service.
    The partnership brings together PropCall’s specialist call handling service and askporter’s platform – askporter Housing & askporter Operations, to combine AI-powered triage with 24/7 human support for a single, joined-up out-of-hours servi
  • Arcus FM supports 179 people from disadvantaged backgrounds into employment

    Arcus FM supports 179 people from disadvantaged backgrounds into employment
    Arcus FM’s 2025-26 Social Value Report highlights the impact of its work to create employment opportunities, support local communities and widen access to careers in facilities management.
    Social value remains one of Arcus’ five strategic pillars, with the business focusing its activity on employability and community work. Its approach prioritises support for under-represented groups, including young people, care leavers, prison leavers, ex-services personnel and individuals with lon
  • ICE launches dedicated solutions and deployment team

    ICE launches dedicated solutions and deployment team
    ICE has announced a new major expansion of its operations with the launch of a dedicated Solutions and Deployment Team, backed by an investment of more than £1 million.
  • WPS secures hard FM contract win with Mercedes-Benz

    WPS secures hard FM contract win with Mercedes-Benz
    WPS Facilities Management has won a three-year, multi-million-pound contract with Mercedes-Benz for the delivery of hard FM services across its UK headquarters in Milton Keynes and the iconic Mercedes-Benz World in Surrey.
    The appointment will see WPS provide planned and reactive mechanical and electrical maintenance, alongside project delivery, across both locations.
    Jack Prady, Managing Director for WPS Facilities Management, said: “Mercedes-Benz is one of the world’s most respecte
  • UK businesses missing warning signs of modern slavery

    UK businesses missing warning signs of modern slavery
    New research published by the Institution of Occupational Safety & Health (IOSH) has found that most UK businesses lack the basic systems needed to identify and prevent modern slavery, despite over half believing they are capable of managing the risk.
    The findings, published in IOSH’s new white paper Hidden in plain sight: confronting modern slavery in today’s economy, reveal significant gaps in organisational preparedness that could leave workers vulnerable to exploitation. IOSH
  • ABM’s airport accessibility services rated ‘Good’ or above

    ABM’s airport accessibility services rated ‘Good’ or above
    ABM has seen accessibility ratings improve at the majority of the airports where it delivers passenger assistance. This is according to the Civil Aviation Authority’s (CAA) latest Airport Accessibility Performance Report.
    The report, which independently assesses UK airports against the CAA’s regulatory framework for supporting disabled passengers and those with reduced mobility, shows ABM-served airports improving or maintaining their ratings across the board. Manchester, Bristol an
  • How cleaning teams can work more safely and effectively with high-access specialists

    How cleaning teams can work more safely and effectively with high-access specialists
    By David Garvey, Operations Manager at Crown Services Organisation
    A cleaning team may know exactly how to treat a surface, yet have no safe way of reaching it. A rope access technician can solve that problem, but access alone does not guarantee that the surface will be cleaned correctly.
    That gap is often overlooked.
    High-level cleaning combines two different areas of judgement. One concerns the material, contamination and required finish. The other covers rigging, positioning and working safel
  • Recolight announces board appointment

    Recolight announces board appointment
    Recolight, the WEEE compliance scheme for the lighting industry, has announced the appointment of a new director, David Barnwell, who will represent Holophane on the Recolight Ltd board; the first time the company has held a seat on the board.
    Barnwell is Managing Director of Holophane, a role he has held since 2019, and brings over 30 years’ experience in the lighting industry, including more than 26 years at Holophane. He also sits on the Board of the Lighting Industry Association, havin
  • Sodexo appointed as soft FM partner to Homerton Healthcare NHS Foundation Trust

    Sodexo appointed as soft FM partner to Homerton Healthcare NHS Foundation Trust
    Homerton Healthcare NHS Foundation Trust has appointed Sodexo Health & Care to deliver soft FM services at its acute hospital and Mary Seacole Nursing Home.
    The contract also includes East London NHS Foundation Trust’s mental health services at City & Hackney Centre for Mental Health, which sits alongside the acute hospital.
    Sodexo will provide a range of soft FM services to the east London sites, including cleaning, catering for patients, staff and visitors, portering, helpdesk, s
  • Sodexo appointed soft FM partner at NHS Foundation Trust

    Sodexo appointed soft FM partner at NHS Foundation Trust
    Sodexo Health & Care has been appointed by Homerton Healthcare NHS Foundation Trust to deliver soft FM services at its acute hospital and Mary Seacole Nursing Home.
    The new five-year contract also includes East London NHS Foundation Trust’s mental health services at City & Hackney Centre for Mental Health, which sits alongside the acute hospital.
    Under the terms of the agreement, Sodexo will provide a range of soft FM services including cleaning, catering for patients, staff and vi
  • Brad and Max Reames awarded Chartered status

    Brad and Max Reames awarded Chartered status
    Peartree Cleaning Services is celebrating after Brad and Max Reames have been awarded Chartered Practitioner status through the Chartered Practitioners Register in Environmental Cleaning.
  • OCS pledges support to help more young people into work

    OCS pledges support to help more young people into work
    OCS has committed to the Department for Work and Pensions’ (DWP) Youth Guarantee, pledging support for young people through work experience placements, Sector-Based Work Academies, the Youth Jobs Grant and the Jobs Guarantee.
    In 2025, OCS hired 3,500 colleagues aged 18 to 24, accounting for one in five of its total UK hires. Of those, 582 identified as NEET (not in education, employment or training) before joining the company. OCS is committing to build on this track record as the Youth Gu
  • British Safety Council shines a light on hidden hazards in the workplace

    British Safety Council shines a light on hidden hazards in the workplace
    British Safety Council has launched Hidden Hazards, a new UK-wide campaign to raise awareness of the invisible risks that affect millions of workers, and encourage more concerted action by employers, the Government and others to prevent harm before it occurs.
    While visible workplace hazards are widely recognised, many of the biggest workplace killers remain out of sight and out of mind. Exposure to hazardous substances, excessive noise, poor air quality, work-related stress, fatigue, and other l
  • ECHA 2026 finalists revealed

    ECHA 2026 finalists revealed
    The finalists for the European Cleaning & Hygiene Awards 2026 have been announced, shining a spotlight on the organisations, teams and individuals setting the standard for excellence across Europe's professional cleaning and hygiene sector.
  • CBRE enrols in IFM deal at the University of Hertfordshire

    CBRE enrols in IFM deal at the University of Hertfordshire
    CBRE has been appointed by the University of Hertfordshire to deliver integrated facilities management services across its campus estate.
    The contract, which commenced 1 August, will see CBRE providing a full range of facilities services, including technical maintenance, cleaning, horticulture, waste and pest control. These services will be supported by an integrated, data-led CAFM and helpdesk platform, alongside specialist delivery partners.
    A key focus of the partnership will be enhancing the
  • Keeping cool under pressure: what heatwaves have taught us about the future of facilities management

    Keeping cool under pressure: what heatwaves have taught us about the future of facilities management
    By James Massey, Managing Director for Facilities and Energy Management, and Retail Intelligence at MRI Software
    The recent heatwave across the UK, Europe, and parts of the U.S. have acted as a reminder that extreme weather is no longer an occasional challenge for facilities teams. It is becoming part of the operating environment. As temperatures climbed, workplaces faced increasing pressure to keep employees comfortable, maintain business continuity and manage rising energy demand.
    For many off
  • Churchill Group wins RoSPA's President’s Award

    Churchill Group wins RoSPA's President’s Award
    Churchill Group has been awarded the President’s Award from the Royal Society for the Prevention of Accidents (RoSPA) for its health and safety performance. The accolade is a recognition of ten consecutive Gold Awards.
  • James Kay joins Besseges leadership team

    James Kay joins Besseges leadership team
    Besseges, a Manchester-based fire sprinkler and national facilities management group comprising Besseges Fire and Besseges FM, has appointed James Kay as Group Head of Business Development. In this pivotal growth role for the business, Kay will be responsible for spearheading the future organic growth strategy across both divisions of the business.
    The appointment marks a significant milestone for the group as it looks to capitalise on its unique position in the market. Besseges Fire brings a re
  • Women in FM: creating space, building confidence and changing the industry

    Women in FM: creating space, building confidence and changing the industry
    By Kate Lovell, ESG and Client Experience Director, Cleanology
    Facilities Management has traditionally been viewed as a male dominated industry, and while progress has undoubtedly been made over the years, there is still a long way to go when it comes to creating truly inclusive spaces for women to thrive.Having worked within FM for nearly four years, I have personally experienced both the challenges and opportunities that come with being a woman in the sector. In that relatively short time, I h
  • Pinnacle Workplace takes site-wide cleaning deal at Teeswork

    Pinnacle Workplace takes site-wide cleaning deal at Teeswork
    Pinnacle Workplace has been appointed to deliver the site-wide cleaning contract across Teesworks, the UK’s largest industrial zone and one of the country’s most significant regeneration and clean energy developments.
    Under the contract, Pinnacle Workplace will provide a comprehensive range of services across the estate, including internal cleaning, waste management, deep cleans, emergency call-outs and legionella flushing.
    The contract covers a diverse portfolio of occupied offices,

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