• Elior wins catering contract at Air France’s new London Heathrow lounge

    Contract caterer, Elior UK, has won a five-year contract with Air France to operate the food and beverage offer at the airline’s new airside lounge at London Heathrow Airport, which opened on 7 July 2026.
    The contract, which will be delivered by a team of 40 Elior employees on site comprising chefs, bar tenders, and front-of-house guest relations, covers all catering across the 750 m² space, including 150-seats, a 60-seat restaurant and a staffed bar.
    Air France Lounge at London Heath
  • Surrey firm marks 20 years in business with double finalist place at national prop tech awards

    Surrey firm marks 20 years in business with double finalist place at national prop tech awards
    Smarter Services, a facilities management company founded in Surrey in 2006, has been named a finalist in two categories at this year’s Property Week Tech Innovation Awards.
    This recognition comes as the company marks 20 years in business, growing from a small local team to a 500+ strong workforce, working with some of the largest operators across commercial and residential sites throughout the UK.
    Smarter Services delivers cleaning, property services and grounds maintenance for clients in
  • Paralympic Gold Medallist joins Loo of the Year Awards as Ambassador

    Paralympic Gold Medallist joins Loo of the Year Awards as Ambassador
    What started as a keynote speaking appearance at the Loo of the Year Awards has evolved into a new ambassadorial partnership with Paralympic judoka Chris Hunt Skelley MBE PLY.
    Hunt Skelley, who has represented Great Britain on the world stage, was repeatedly World Number 1 in his sport during his competing career and won Paralympic gold and bronze medals, has joined Loo of the Year Awards as they continue their work promoting accessibility, inclusion and high standards in washroom provision acro
  • Mitie retains security contract with Transport for London

    Mitie retains security contract with Transport for London
    Mitie has retained its security contract with Transport for London (TfL) for a further five years, helping to protect key infrastructure and support safe, secure operations across London.
    Under the new five-year agreement, which has an option to extend until 2032, Mitie will continue to provide physical security, reception and associated services across the transport body’s estate, including 58 London Underground sites, the Elizabeth line, river piers and the London Transport Museum.
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  • askporter partners with PropCall to strengthen out-of-hours support for housing and FM organisations 

    askporter partners with PropCall to strengthen out-of-hours support for housing and FM organisations 
    askporter, the AI-powered communications and operations platform for the housing and FM sector has partnered with PropCall to help housing providers and facilities management teams deliver a more efficient out-of-hours emergency service.
    The partnership brings together PropCall’s specialist call handling service and askporter’s platform – askporter Housing & askporter Operations, to combine AI-powered triage with 24/7 human support for a single, joined-up out-of-hours servi
  • Steps to success

    Steps to success
    From run-to-fail to future-ready. Paul Bullard, Chief Product Officer at SFG20 describes the three key steps to closing the FM skills gap
    Facilities management teams are under sustained pressure on two fronts: a shortage of available staff, and a widening gap between the skills that organisations can offer and the skills that a role in FM increasingly demands. This is not a temporary strain but a structural challenge, and one that requires a deliberate and well-planned response rather than reac
  • Arcus FM supports 179 people from disadvantaged backgrounds into employment

    Arcus FM supports 179 people from disadvantaged backgrounds into employment
    Arcus FM’s 2025-26 Social Value Report highlights the impact of its work to create employment opportunities, support local communities and widen access to careers in facilities management.
    Social value remains one of Arcus’ five strategic pillars, with the business focusing its activity on employability and community work. Its approach prioritises support for under-represented groups, including young people, care leavers, prison leavers, ex-services personnel and individuals with lon
  • ICE launches dedicated solutions and deployment team

    ICE launches dedicated solutions and deployment team
    ICE has announced a new major expansion of its operations with the launch of a dedicated Solutions and Deployment Team, backed by an investment of more than £1 million.
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  • WPS secures hard FM contract win with Mercedes-Benz

    WPS secures hard FM contract win with Mercedes-Benz
    WPS Facilities Management has won a three-year, multi-million-pound contract with Mercedes-Benz for the delivery of hard FM services across its UK headquarters in Milton Keynes and the iconic Mercedes-Benz World in Surrey.
    The appointment will see WPS provide planned and reactive mechanical and electrical maintenance, alongside project delivery, across both locations.
    Jack Prady, Managing Director for WPS Facilities Management, said: “Mercedes-Benz is one of the world’s most respecte
  • UK businesses missing warning signs of modern slavery

    UK businesses missing warning signs of modern slavery
    New research published by the Institution of Occupational Safety & Health (IOSH) has found that most UK businesses lack the basic systems needed to identify and prevent modern slavery, despite over half believing they are capable of managing the risk.
    The findings, published in IOSH’s new white paper Hidden in plain sight: confronting modern slavery in today’s economy, reveal significant gaps in organisational preparedness that could leave workers vulnerable to exploitation. IOSH

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