• ISSA names 2025 Achievement Awards honourees

    ISSA, the worldwide cleaning industry association, has announced the 2025 ISSA Achievement Awards honourees. The annual program recognises cleaning and facility solutions industry professionals who are driving the industry forward through their positive contributions in their businesses and beyond. These five honourees will be recognised on 11 November during the ISSA Spotlight Event and Awards ceremony at ISSA Show North America 2025, which takes place November 10-13 at the Mandalay Bay Convent
  • Survey reveals widespread gaps in workplace mediation skills

    Survey reveals widespread gaps in workplace mediation skills
    According to a new Acas survey, one third of Britain’s workplaces do not have staff with the necessary mediation skills to resolve a workplace conflict.
    The Acas survey, carried out by YouGov, found that 33 per cent of workers thought that their organisation did not have people with the necessary mediation skills to resolve a workplace conflict, with the figure rising to 40 per cent for SMEs.
    Mediation is a way of mending relationships when there is a disagreement at work, and looks at how
  • Protecting power: Why grid capacity is becoming critical in logistics real estate

    Protecting power: Why grid capacity is becoming critical in logistics real estate
    By Anne Brom (Savills Cross-border team) and Abe Jongbloed (Head of Property Management Netherlands)
    In today’s European logistics market, access to power is no longer a given: it is a strategic asset. What was once a future challenge is now an immediate constraint. In many locations, grid capacity is already insufficient to support existing operational requirements, let alone future demand from electrification, automation, and energy-intensive occupiers. Property managers are increasingly
  • The Clean Space appointed by SET to support its growing London art centres

    The Clean Space appointed by SET to support its growing London art centres
    Specialist commercial cleaning company, The Clean Space, has been appointed by SET, a contemporary arts organisation and registered charity, to provide scheduled cleaning services across eight sites in London.
    SET transforms vacant buildings across London into spaces for experimental culture, collective making, artistic production and community use. Founded by three artists in 2016, the organisation has grown into a network of city-wide centres, providing genuinely affordable studios, a multidis
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  • The Clean Space awarded cleaning services contract across SET’s London art centres

    The Clean Space awarded cleaning services contract across SET’s London art centres
    SET, a contemporary arts organisation and registered charity, has appointed specialist commercial cleaning firm, The Clean Space, to provide scheduled cleaning services across eight sites in London.
    SET transforms vacant buildings across London into spaces for experimental culture, collective making, artistic production and community use. Founded by three artists in 2016, the organisation has grown into a network of city-wide centres, providing genuinely affordable studios, a multidisciplinary p
  • Double award win for Mitie at Hospitality Assured Awards

    Double award win for Mitie at Hospitality Assured Awards
    Mitie secured two prestigious honours at the Hospitality Assured Awards 2026, recognising excellence in customer experience, leadership and integrated facilities management.
    The organisation received the Highest Scoring Newcomer Award following its first full Hospitality Assured assessment on the EY Integrated Facilities Management contract, achieving an outstanding World Class result.
    The assessment recognised the close collaboration between Mitie and its Journey Partners, demonstrating how int
  • AVA hosts MPs in Parliament for vending engagement

    AVA hosts MPs in Parliament for vending engagement
    AVA: The Vending & Automated Retail Association recently hosted a dinner at the House of Lords, bringing together MPs and vending industry representatives to raise the profile of the UK vending sector, introduce parliamentarians to the people and businesses behind it, and open a dialogue on the legislative challenges it faces.
    The AVA’s members account for 80 per cent of the UK vending industry’s £3.6 billion turnover and employ more than 19,500 people directly, with furthe
  • Compass Group UK & Ireland CEO to retire

    Compass Group UK & Ireland CEO to retire
    Robin Mills, CEO of Compass Group UK & Ireland, will retire this summer after 19 years with the business, including seven years as CEO and as a member of the Compass Group PLC Executive Committee.
    Known for his people-centred and client-focused leadership, Mills has overseen a period of significant growth, with the UK & Ireland business doubling in size during his tenure. He successfully guided the organisation through the challenges of the Covid-19 pandemic, helping it emerge stronger a
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  • BICSc reveals 2026 awards finalists

    BICSc reveals 2026 awards finalists
    The finalists for this year’s BICSc awards have been revealed after another record-breaking number of entries were submitted to the Institute. The BICSc annual awards, which will be staged in September, saw another significant increase in nominations across numerous categories with outstanding entries highlighting how standards continue to rise industry-wide.
  • ABM UK deploys all-electric utility vehicles at Olympia

    ABM UK deploys all-electric utility vehicles at Olympia
    ABM UK, one of the world’s leading providers of integrated facility, engineering, and maintenance solutions, has recently acquired two all-electric utility vehicles which are set to be deployed at the transformed Olympia estate.
    With a history spanning 140 years since it first opened in 1886, Olympia has hosted countless exhibitions, performances, and cultural events, establishing itself as a longstanding hub for events, entertainment and commerce in the capital.
    Today, the landmark is und
  • TSA celebrates success of recent parliamentary cross party meeting

    TSA celebrates success of recent parliamentary cross party meeting
    The cross party meeting organised by the Textile Services Association in Westminster on the 19 May 2026 was a big success that has helped to increase awareness of how the TSA can support the government and collaborate to help them achieve many of their priorities, as well as highlighting the importance of the laundry industry to the UK’s economy among MPs .
    The meeting, hosted by Ruth Cadbury, MP for Brentford and Isleworth, aimed to inform those in attendance about the role of the commerc
  • Cleaning competence

    Cleaning competence
    Jade Collazo, HR Director at Cleanology argues that structured training can boost staff retention and improve performance in the cleaning sectorTo improve performance, hygiene and service quality the UK commercial cleaning sector must shed its ‘mop and bucket’ image to embrace structured training and technological integration.
    Upskilling also needs to include digital literacy to meet the demands of modern facility requirements. For instance, staff now need to be trained to operate di
  • Sodexo brings together FM and hospitality in pioneering dual-provider apprenticeship programme

    Sodexo brings together FM and hospitality in pioneering dual-provider apprenticeship programme
    Sodexo UK & Ireland has relaunched its Grow with Sodexo Academy with a new pioneering dual-provider model, bringing together two providers, GLP Training and HIT Training, to strengthen leadership capability, improve workforce agility and support long-term career progression.
    Bringing together hospitality and FM into one connected pathway, the newly launched Grow with Sodexo development programme will provide participants with clearer picture of the progression routes Sodexo offers as well a
  • Mitie named Top 50 Employer of Veterans for third year running

    For the third consecutive year, Mitie has been named a Top 50 Employer of Veterans by Great British Employers of Veterans, in recognition of the company’s ongoing commitment to supporting veterans, service leavers, reservists and military families.
    Recognising the adaptability and operational expertise the Armed Forces community brings, Mitie employs more than 1,100 veterans and reservists across its operations, recruiting over 500 veterans in the past year alone.
    Recruitment is supported
  • From transactional to strategic: inspiring innovation and investment

    From transactional to strategic: inspiring innovation and investment
    By Adam Atkins Group CEO and Co-Founder of Coat Facilities Group
    Procurement of Facilities Management can often feel like a tick box exercise: is the tender affordable, does it encompass all the services needed, and will the provider achieve a raft of KPIs? If yes, then the company signs a contract, and then repeats the whole process a couple of years down the line.
    But what if things were different? A shift in focus towards longer-term, stronger partnerships where the provider can truly feed in
  • Refrigerant tracking and compliance software: An overview for the European market

    Refrigerant tracking and compliance software: An overview for the European market
    Under the F-Gas regulation, operators and manufacturers of equipment containing fluorinated greenhouse gases (F-gases) of 5 tonnes of CO₂ equivalent or more (exemptions apply), based on the Global Warming Potential (GWP) of the refrigerant used, must keep records for at least five years to adhere to regulatory compliance.
    These records must include detailed information on all F-gas-related activity – from a full inventory of equipment and refrigerant types to initial charge sizes and
  • School food standards unviable unless government addresses funding and operational challenges facing schools and caterers

    School food standards unviable unless government addresses funding and operational challenges facing schools and caterers
    This was the warning that came from leading voices from across the education catering sector during Arena’s Feeding the Future: Rethinking Catering in Education event in London, where operators, suppliers, wholesalers and sector experts gathered to discuss the future of school food and the growing pressures facing the sector.
    While delegates were united in supporting efforts to improve children’s health and nutrition, concerns were raised that policy ambitions are increasingly outpa
  • Sanaway recognises internal talent with promotion

    Sanaway recognises internal talent with promotion
    Clinical waste, washroom services, and matting provider, Sanaway, has promoted Washroom Service Agent, Matt Illsley, who has been working for the company for five years, to the new position of Senior Service Engineer.
    In his new role, Illsley oversees operations and logistics while managing a team of Washroom Service Agents that service customers across London and the South and West of England regions.
    Commenting on the promotion, Sanaway Co-founding Director, Graham Key says: “We are comm
  • Prochem training 2026 - dates for diaries

    Prochem training 2026 - dates for diaries
    Prochem has announced forthcoming courses to be held at its Chessington, Surrey training facility. Various packages are available. For start-ups, the C2 Two-Day Carpet Course is ideal, covering the basics that all cleaning operatives should know on the first day, while Day Two applies that knowledge to practical experience of machinery and carpet identification. Next dates are July 14/15 and September 29/30.
  • BCIA welcomes tougher commercial building energy standards 

    BCIA welcomes tougher commercial building energy standards 
    The Government has announced that privately rented non-domestic buildings over 1,000 square metres in England and Wales will be expected to achieve a minimum EPC B rating by 2031, describing the move as an important step forward in improving the energy performance of the UK’s commercial building stock.
    Under the proposals, larger commercial buildings will be required to meet the higher standard where improvements are considered cost-effective, while existing flexibility measures, including
  • Climate X and Mitie form partnership focused on physical climate risk

    Climate X and Mitie form partnership focused on physical climate risk
    Climate X, a leader in climate resilience analytics, has announced a new partnership with Mitie to help organisations identify, quantify and mitigate the physical impacts of climate change across their assets and operations.
    Through the partnership, Climate X’s climate risk intelligence tools will power Mitie’s new Climate Change Risk Assessment service. This says Climate X, will enable Mitie to help customers identify climate vulnerabilities, assess financial exposure and develop ta
  • A legacy of leadership: Douglas Cooke steps down from CSSA role

    A legacy of leadership: Douglas Cooke steps down from CSSA role
    After 33 years of dedicated service to the Cleaning & Support Services Association (CSSA), including two terms as Chairman spanning four and six years, Principle Cleaning Services’ Founder and Chairman, Douglas Cooke, is stepping down from his long-standing role as a Director of the Association.
    The announcement was made on 5 June at the CSSA Annual Luncheon at The Savoy, London, where colleagues, peers and industry leaders gather to celebrate the achievements of the professional clean
  • Those who serve

    Those who serve
    Service, skills and careers in FM. Simon Porter, ISS UK Defence Commercial Lead describes the work of the services supplier in supporting the veteran community
    In a sector defined by complexity, scale and the pressure to deliver day in, day out, finding the right talent has always been one of the most important challenges facing facilities management. FM runs on the people who keep buildings, services and operations moving, and some of the most capable hands in our industry are those that have a
  • Elior at Work secures contract win with William Grant & Sons

    Elior at Work secures contract win with William Grant & Sons
    Elior at Work, the regional B&I catering arm of Elior UK, has won a three-year contract with William Grant & Sons, in which it will deliver a refreshed workplace dining and hospitality offer at the Scottish distiller’s three sites in Glasgow and Girvan, South Ayrshire.
    The partnership supports around 1,200 colleagues with dining, coffee, vending and hospitality services, combining innovative, health‑focused menus with technology‑led solutions designed to enhance the eve
  • Douglas Cooke steps down as a director of the CSSA

    Douglas Cooke steps down as a director of the CSSA
    Principle Cleaning Services’ Founder and Chairman, Douglas Cooke, is stepping down from his long-standing role as a Director of the Cleaning & Support Services Association (CSSA). Cooke has dedicated 33 years of services to the Association, including two terms as Chairman spanning four and six years.
    The announcement was made on 5 June at the CSSA Annual Luncheon at The Savoy, London, where colleagues, peers and industry leaders gather to celebrate the achievements of the professional
  • Continued growth for Ranger with new acquisitions across UK and Ireland

    Continued growth for Ranger with new acquisitions across UK and Ireland
    Ranger Fire and Security has acquired two businesses across the UK and Ireland, further strengthening its footprint and its mission to become the “one-stop shop” for all fire and security service needs.
    Scion Communications Limited is a fire safety and security solutions provider covering the South of England. Its core offering, spans fire alarms, security systems and access control. Scion serves a diverse commercial customer base, including education, and further expands Ranger&rsqu
  • Pinnacle Group appoints divisional director

    Pinnacle Group appoints divisional director
    Pinnacle Group has appointed Hadleigh Standen, formerly of the Cabinet Office, as Divisional Director within its Homes division, strengthening the company’s expertise in strategic service delivery and asset management.
    Bringing significant central Government expertise into the company’s senior leadership team, Pinnacle Group says the hire reflects its continued focus on delivering high-quality, customer–focussed services across its housing and community infrastructure portfolio
  • NG Bailey’s Journey to 2030 strategy delivers strong performance and growing order book

    NG Bailey’s Journey to 2030 strategy delivers strong performance and growing order book
    NG Bailey has reported a strong financial performance in its latest financial report, bolstered by the successful rollout of its Journey to 2030 strategic plan.
    For the year ended 27 February 2026, the independent engineering and infrastructure services business, reported turnover of £707m, up from £662m in 2025 with underlying operating profit for the year at £21.2m, an increase from £15.0m in 2025.
    The results come as the Group has evolved its operating model to de
  • DMA Group strengthens commercial team

    DMA Group strengthens commercial team
    Property maintenance specialist, DMA Group, has made two key appointments to strengthen its commercial team.
    Rob Ware has been promoted to the newly created role of Head of Commercial, with Kris Fowell succeeding him as Head of Account Management.
    In his new position Ware will lead on customer and supply chain contracts, ensuring DMA Group balances the delivery of high-quality services to customers while maintaining robust control of contract terms, risk and commercial performance.
    Ware has work
  • Are your staff at risk of the ‘office air’ effect? What facilities managers need to know

    Are your staff at risk of the ‘office air’ effect? What facilities managers need to know
    The viral theory that spending all day in an office is wrecking our skin and hair is all over TikTok. In fact, TikTok Creator Search Insights shows searches for ‘how to fix office air’ have surged in recent weeks, with more than 800,000 searches recorded in a single day alone.
    Far more than just a trend, concerns around ‘office air’ are shining a spotlight on indoor air quality in the workplace — and what Facilities Managers (FMs) can do about it. Discover practical

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