<?xml version="1.0" encoding="utf-8"?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title><![CDATA[Project Management - Newslocker]]></title><link>https://www.newslocker.com/en-us/profession/project-management/</link><atom:link rel="self" href="https://www.newslocker.com/en-us/profession/project-management/rss/" /><atom:link rel="hub" href="http://pubsubhubbub.appspot.com" /><description><![CDATA[Find your latest Project Management news with just one click. Don't miss out on anything happening in your profession!]]></description><language>en-us</language><copyright>Copyright (C) 2026 newslocker.com</copyright><lastBuildDate>Tue, 02 Jun 2026 18:32:00 +0200</lastBuildDate><item><title><![CDATA[The Purchase Signal Most Brands Are Ignoring: The Booked Trip]]></title><description><![CDATA[A booked trip predicts spending across retail, beauty, electronics and financial services. Most enterprise brands aren't showing up at that moment.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/the-purchase-signal-most-brands-are-ignoring-the-booked-trip/</link><pubDate>Tue, 02 Jun 2026 18:32:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/the-purchase-signal-most-brands-are-ignoring-the-booked-trip/</guid></item><item><title><![CDATA[How CX Teams Are Actually Using AI in 2026: Start Small, Ship Fast]]></title><description><![CDATA[91% of CX leaders feel pressure to deploy AI. Only 25% have fully integrated it. The teams closing that gap are shipping small workflows, not strategies.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/how-cx-teams-are-actually-using-ai-in-2026-start-small-ship-fast/</link><pubDate>Tue, 02 Jun 2026 16:40:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/how-cx-teams-are-actually-using-ai-in-2026-start-small-ship-fast/</guid></item><item><title><![CDATA[Why Customer Experience Is Now Your AI Visibility Strategy]]></title><description><![CDATA[AI recommendation engines don't read your marketing. They read your customers. Here's what CX and service leaders need to do to make the shortlist.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/why-customer-experience-is-now-your-ai-visibility-strategy/</link><pubDate>Tue, 02 Jun 2026 16:32:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/why-customer-experience-is-now-your-ai-visibility-strategy/</guid></item><item><title><![CDATA[Figma Make Brings Visual Editing to Live Codebases]]></title><description><![CDATA[Designers can now modify production code directly from Figma, blurring the line between design tools and engineering workflows.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/figma-make-brings-visual-editing-to-live-codebases/</link><pubDate>Tue, 02 Jun 2026 02:56:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/figma-make-brings-visual-editing-to-live-codebases/</guid></item><item><title><![CDATA[Salesforce Acquires Contentful to Power Agentforce Content]]></title><description><![CDATA[Did Salesforce just put legacy DXPs like Adobe, Optimizely, Acquia and Sitecore on notice?<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/salesforce-acquires-contentful-to-power-agentforce-content/</link><pubDate>Tue, 02 Jun 2026 00:00:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/salesforce-acquires-contentful-to-power-agentforce-content/</guid></item><item><title><![CDATA[Is Context Engineering the New AEO Secret Sauce?]]></title><description><![CDATA[Most brands are optimizing content for AI search. The ones winning are fixing the infrastructure underneath it first.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/is-context-engineering-the-new-aeo-secret-sauce/</link><pubDate>Mon, 01 Jun 2026 22:51:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/is-context-engineering-the-new-aeo-secret-sauce/</guid></item><item><title><![CDATA[What Is Customer Effort Score (CES)? Definition, Benchmarks and How to Improve It]]></title><description><![CDATA[Learn how to calculate CES, interpret industry benchmarks and build low-effort experiences that reduce churn and strengthen customer loyalty.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/what-is-customer-effort-score-ces-definition-benchmarks-and-how-to-improve-it/</link><pubDate>Mon, 01 Jun 2026 16:26:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/what-is-customer-effort-score-ces-definition-benchmarks-and-how-to-improve-it/</guid></item><item><title><![CDATA[What Saves Money on Every Interaction but Costs You the Customer?]]></title><description><![CDATA[You guessed it. AI. A chatbot that fails to solve customer problems may create more financial risk than operational savings.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/what-saves-money-on-every-interaction-but-costs-you-the-customer/</link><pubDate>Fri, 29 May 2026 23:56:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/what-saves-money-on-every-interaction-but-costs-you-the-customer/</guid></item><item><title><![CDATA[How CMOs Can Defend Marketing Budgets in the AI Era]]></title><description><![CDATA[The 5 A's framework helps marketing leaders align with CFOs, prove ROI and protect growth investments.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/how-cmos-can-defend-marketing-budgets-in-the-ai-era/</link><pubDate>Fri, 29 May 2026 22:29:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/how-cmos-can-defend-marketing-budgets-in-the-ai-era/</guid></item><item><title><![CDATA[We're Getting CX All Wrong. Even the Name Doesn't Fit.]]></title><description><![CDATA[The problem isn't whether CX leaders have authority. It's whether the industry understands what it's actually managing.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/were-getting-cx-all-wrong-even-the-name-doesnt-fit/</link><pubDate>Fri, 29 May 2026 18:20:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/were-getting-cx-all-wrong-even-the-name-doesnt-fit/</guid></item><item><title><![CDATA[The Best CX Teams Don’t Just Practice Empathy. They Build Organizations With Soul.]]></title><description><![CDATA[The strongest customer experiences emerge when employee experience, leadership behavior and customer-facing systems reinforce one another.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/the-best-cx-teams-dont-just-practice-empathy-they-build-organizations-with-soul/</link><pubDate>Fri, 29 May 2026 15:14:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/the-best-cx-teams-dont-just-practice-empathy-they-build-organizations-with-soul/</guid></item><item><title><![CDATA[Why Agentic AI Fails Without an AI-Ready Data Foundation]]></title><description><![CDATA[Agentic AI promises autonomous action, but fragmented enterprise data prevents AI agents from operating effectively at scale.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/why-agentic-ai-fails-without-an-ai-ready-data-foundation/</link><pubDate>Fri, 29 May 2026 14:15:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/why-agentic-ai-fails-without-an-ai-ready-data-foundation/</guid></item><item><title><![CDATA[Sprinklr Acquires ViralMoment to Close the Video Listening Gap]]></title><description><![CDATA[As Sprinklr's transformation year closes, the company's first major acquisition signals where it thinks the VoC market is heading &mdash; and it's not text.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/sprinklr-acquires-viralmoment-to-close-the-video-listening-gap/</link><pubDate>Thu, 28 May 2026 18:24:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/sprinklr-acquires-viralmoment-to-close-the-video-listening-gap/</guid></item><item><title><![CDATA[Why Spirit Airlines Lost Customer Trust Long Before It Collapsed]]></title><description><![CDATA[Customers tolerate inconvenience only until the experience starts feeling unfair, unpredictable and emotionally exhausting.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/why-spirit-airlines-lost-customer-trust-long-before-it-collapsed/</link><pubDate>Thu, 28 May 2026 17:36:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/why-spirit-airlines-lost-customer-trust-long-before-it-collapsed/</guid></item><item><title><![CDATA[AI Has a Public Relations Emergency &mdash; and It's Getting Worse]]></title><description><![CDATA[Graduates are booing AI at commencement. Polling is cratering. And infrastructure ambitions hang on public trust no one has earned yet.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/ai-has-a-public-relations-emergency-mdash-and-its-getting-worse/</link><pubDate>Wed, 27 May 2026 21:17:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/ai-has-a-public-relations-emergency-mdash-and-its-getting-worse/</guid></item><item><title><![CDATA[Capacity Adds Natural-Language Analytics to CX Platform]]></title><description><![CDATA[The new AI Analytics Assistant lets CX leaders query interaction data conversationally and receive instant charts, dashboards and reports.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/capacity-adds-natural-language-analytics-to-cx-platform/</link><pubDate>Wed, 27 May 2026 19:26:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/capacity-adds-natural-language-analytics-to-cx-platform/</guid></item><item><title><![CDATA[Why Your (Sprawling) CX Stack May Be Holding You Back]]></title><description><![CDATA[CX stack proliferation is outputting fragmented data, causing cost overruns when trying to improve the customer experience. Consolidation is the answer.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/why-your-sprawling-cx-stack-may-be-holding-you-back/</link><pubDate>Wed, 27 May 2026 19:00:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/why-your-sprawling-cx-stack-may-be-holding-you-back/</guid></item><item><title><![CDATA[The CMO AI Readiness Gap Is Getting Harder to Hide]]></title><description><![CDATA[Gartner data shows 70% of CMOs name AI leadership a priority. Only 30% have the infrastructure to back it up. Here's what closes the gap.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/the-cmo-ai-readiness-gap-is-getting-harder-to-hide/</link><pubDate>Wed, 27 May 2026 18:49:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/the-cmo-ai-readiness-gap-is-getting-harder-to-hide/</guid></item><item><title><![CDATA[The Second Channel Is Where B2B Commerce Architecture Goes Wrong]]></title><description><![CDATA[Manufacturers keep fragmenting their commerce estates one channel at a time. The fix isn't a replatform &mdash; it's the right question before channel two.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/the-second-channel-is-where-b2b-commerce-architecture-goes-wrong/</link><pubDate>Wed, 27 May 2026 03:36:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/the-second-channel-is-where-b2b-commerce-architecture-goes-wrong/</guid></item><item><title><![CDATA[What It Actually Takes to Build Gen AI Into Your Enterprise Marketing Stack]]></title><description><![CDATA[Gen AI bolted onto an enterprise marketing stack delivers pilot results. Built into it, it delivers transformation.<br />
Continue reading...]]></description><link>https://www.newslocker.com/en-us/profession/project-management/what-it-actually-takes-to-build-gen-ai-into-your-enterprise-marketing-stack/</link><pubDate>Tue, 26 May 2026 19:46:00 +0200</pubDate><guid>https://www.newslocker.com/en-us/profession/project-management/what-it-actually-takes-to-build-gen-ai-into-your-enterprise-marketing-stack/</guid></item></channel></rss>