IT Executive news

• IDG Contributor Network: Why IT leaders need to meet the needs of the hourly worker

  16-08-2018 21:02
  In IT decision making, the core stakeholder of a business system is typically the business function. The finance department selects the finance system, the human resources department selects the HR system, and so on. Downstream from these decisions, regular employees are then frequently confronted with Byzantine systems.This issue is particularly pronounced for hourly workers, who are rarely considered when building and investing in work systems. At many large and midsize companies, hourly work
  
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• IDG Contributor Network: 7 things you need to know about maintaining your ERP system

  16-08-2018 18:55
  Enterprise resource planning (ERP) system maintenance is a lot like car maintenance.There are things that users can do to make sure that things are running smoothly. Periodically, there are issues that should be brought to the attention of a professional. When something goes wrong, it should be addressed quickly to avoid the problem escalating down the line.The performance of an ERP system affects cyber, financial and job security within a business. Just like how a first-time car owner needs to
  
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• IDG Contributor Network: User vs. service incidents: what's the distinction?

  16-08-2018 13:00
  So here’s what I’ve been thinking of lately. There is such a thing as a difference between a user-facing incident and a service-facing incident. My favorite metaphor for this is a hospital emergency room setting. There are many services offered within the ER, outside from the ER itself. There’s radiology, lab analysis, CT scans and so on. These services are used by many of the patients in the ER and the loss or degradation of a service, for example, is detrimental to the opera
  
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• Sprint calls on open source analytics to prevent cyberfraud

  16-08-2018 12:00
  Mobile phone-related fraud is big business. Fraudsters, hackers, and other bad actors employ creative techniques to compromise networks, hijack user information, and piece together customer identities that are then sold for big bucks on the dark web. To protect its customers, Sprint needed to transform the way it detected and blocked fraudulent activity.To read this article in full, please click here(Insider Story)
  
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• Augmented reality examples: 9 ways companies are putting AR to work

  16-08-2018 11:55
  AR meets real worldImage by Getty ImagesWhen your team works in the belly of an aircraft or inside a computer design, they all having the same sci-fi daydream: Augmented reality (AR) that can layer information onto the job to cut out their frustration and inevitable errors. Being able to walk through a design in three-dimensional space can make it easier to identify flaws that are hard to see in two dimensions. And looking at a schematic of the thing you are trying to fix, while you are working
  
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