• IDG Contributor Network: Transformation is the goal. Digital is the tool

    Why is digital transformation still a big deal? It has been on the radar for at least five years, and yet the majority of CEO’s are still saying that projects or transformation initiatives are underway to make their organizations more digital. Considering the shelf life of most business transformation ideas, shouldn’t we have moved on by now?One reason is that too many organizations have focused on the challenges of implementing digital tools rather than the truly hard work of trans
  • IDG Contributor Network: What you need to know about visual communications technology

    Screens. They’re everywhere. It’s an easy way to become “high-tech,” right? Stick up some screens. The bigger the screens, the higher the tech. And the proliferation of screens must be driven by CIOs and Chief Digital Officers, right? It’s true that screens are popping up everywhere, but of course it’s not true that putting up screens has anything to do with an organization’s digital transformation strategy or being high-tech. Often-times a screen
  • IDG Contributor Network: Attainable AI, from science fiction to science fact: The reality of today’s AI

    The idea of artificial intelligence (AI) has been around for millennia.  Stories of AI are scattered throughout history and across the globe: Hephaestus, of Greek mythology, “created” golden robots; Yan Shi (1023–957 BC, Zhou Dynasty) “built” a mechanical man; Leonardo Da Vinci constructed a Robotic Knight. What was once a dream or some crazy figment of one’s imagination, has since become an evolving reality. Aristotle (384–322 BC) came up wit
  • IDG Contributor Network: The rise of the next mobile economy and what businesses need to know

    It’s no secret that advances in mobile technology have changed how millennials engage, socialize and experience the world around them. With the U.S. Bureau of Labor Statistics predicting that millennials will make up 75 percent of the workforce by 2030, now more than ever enterprises must adapt to meet the needs of their employees and customers to drive new business models and revenue streams.In this new era of the Next Mobile Economy, tech-savvy millennials expect access to innovative mo
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  • BrandPost: The Business Problem of Technology and Cyber Risk

    As the velocity and rate of technology change exposes financial institutions to greater risk and regulatory compliance, it also opens new pathways to value creation and opportunity investment. According to Charles Jacco, principal, cyber security services at KPMG, this has led to a movement to take cyber risk from what has been historically seen as a technology leadership problem to a business problem that is just one part of managing risk across the enterprise.To read this article in full, ple
  • Technology at the helm in the Volvo Ocean Race

    It was during the brutal seventh leg of the around-the-world Volvo Ocean Race in March 2018 when the unthinkable happened.The 65-foot ocean yacht Scallywag, Hong Kong’s first-ever entry into the grueling race held every three years, was 1,400 nautical miles west of Cape Horn and slicing through rough seas, high winds, and driving rain when the boat was came down the crest of a large wave. The mainsail suddenly swung across the deck and hit crew member John Fisher, who had left the cockpit
  • IDG Contributor Network: The World Cup runs on the cloud

    When huge global events like the World Cup or Olympics occur, demand for certain services can increase dramatically. From ticket sales, to ecommerce, to video streaming, the temporary increase in demand is the perfect use case for cloud computing.Can you imagine the amount of infrastructure it takes to stream the World Cup online? From June 14 to July 15, demand for online streaming from providers like Fox Sports, Telemundo, and BBC increases greatly, only to drop back to normal afterward. For
  • IDG Contributor Network: Enterprise service management: Beyond the buzz

    Enterprise service management (ESM) keeps on popping up in a lot of messaging in the market, but the big traction seems to be gone and when we see the term, it usually is in coincidence with other topics. A good example of this is Forrester’s “shift to enterprise service management to improve the employee experience”.Also, a lot of ITSM/ESM vendors (my employer TOPdesk included) are using the term enterprise service management by itself less and less in their marketing messagi
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  • Pilot Flying J digitally transforms the truck stop

    From agriculture to industrial manufacturing, no business is impervious to digital disruption. So it should come as no surprise that even the truck stop is ripe for digital transformation.To read this article in full, please click here(Insider Story)
  • 6 most-dreaded IT projects

    The projects that most IT professionals dread are the thankless yet essential tasks that garner little acknowledgment or respect.To read this article in full, please click here(Insider Story)

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