• BrandPost: How and Why to Crowdsource Governance for Modern BI

    BI and analytics have evolved—so should governanceModern BI has made self-service analysis possible and organizations have realized incredible benefits democratizing data and crowdsourcing new insights. Yet somehow the idea of self-service governance still seems inconceivable.Governance is necessary in modern analytics because data and dashboards are more widely shared but should enable data and content access rather than restrict it. These practices and processes help the right people ac
  • IDG Contributor Network: 6 steps to help drive consumers to your direct channels

    [This article was co-written with Leo Vaisberg.]Price matters, a lot. In an era of hyper price transparency, the subtlest price discrepancies will drive consumers to purchase on channels with the lowest price. Often consumers make buying decisions in two steps: first, what they want to buy; second, where they will buy. Especially for goods and services that are not substantially differentiated in terms of quality or features, your average consumer will naturally gravitate towards the lowest pri
  • IDG Contributor Network: LA Fitness, ‘Hotel California’ and the fallacy of digital transformation

    It felt like I was living the lyrics of one of my all-time favorite songs.As I sat there staring at the four rows of idle ‘sales counselors’ at LA Fitness, the words from “Hotel California” by the Eagles rang in my head:
    'Relax' said the night man,We are programmed to receive.You can check out any time you like,But you can never leave!'
    When we signed up with LA Fitness just a few months earlier, we knew that it would be for only a short time. We were about to move to Ne
  • At Wells Fargo, true transformation means making IT obsolete

    In the past several years, a combination of regulatory changes, pressures from fintech startups and big technology companies, new technologies (like advances in machine learning), and a shifting cyber risk landscape have brewed a perfect disruption storm in financial services.To read this article in full, please click here(Insider Story)
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  • How AI will revolutionize inventory management

    Walmart watches the weather to decide what food is going to sell better. Predictions powered an 18 percent increase in sales by having more steaks in stock when it’s warm, dry, cloudy and windy, and beefing up burgers when it’s hotter and less windy. High temperatures with a light breeze sell more salads; clear sunny days sell more berries. But you don’t have to be a retail giant to use AI to improve your supply chain.To read this article in full, please click here(Insider Stor

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