• IDG Contributor Network: The business evolution within the 4th Industrial Revolution

    The 4th Industrial Revolution will be dominated by companies with the flexibility to adapt to forthcoming technological innovation that is well beyond our current comprehension. Because of this, business leaders must build certainty in their companies while confronting a future that promises nothing but uncertainty.Many of today’s most successful companies are at the intersection of time and technology. In other words, they are operating during a time that joins the right technical capabi
  • IDG Contributor Network: What can machine learning do for your business right now?

    Is machine learning for the future or is it for your business right now? It’s a question lots of business leaders are asking as each day new instances of AI and machine learning push the boundaries of what we thought we knew about technology. One recent and powerful example was Google’s May 8 demonstration of its Google Assistant booking hair salon and restaurant reservations with conversational clarity that was both inspiring and unnerving. Many business leaders would be forgiven f
  • IDG Contributor Network: Healthcare goes mobile: how consumer devices are changing the future of care

    Digital health is the next frontier of healthcare. Across the entire care continuum, hospitals, clinics, and other institutions have recognized the transformational role technology can play in helping practitioners treat patients in more efficient, less expensive ways—all while producing better patient outcomes. As calls for value-based care grow louder, it’s incumbent on healthcare leaders to find and deploy the next generation of impactful healthcare technology.Traditionally, thes
  • IDG Contributor Network: How C-suite leadership can effectively conduct external stakeholder meetings

    While C-suite leadership is often comfortable conducting meetings or sending announcements to its internal stakeholders, meeting with the company’s external stakeholders is often an entirely different matter. The company’s stockholders, the local government, customers and other community groups all bring different priorities and challenges that will directly impact your business.Because you don’t work directly with external stakeholders, it can be more difficult to understand
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  • IDG Contributor Network: The passive-aggressive side of a digital transformation

    Like with anything that is inevitable in life, it is easy to get into a passive-aggressive behavior pattern. Like aging, sickness, your children’s life choices and election results, digital transformations can stir up all kinds of emotions. Generally speaking, passive-aggressive behavior is difficult to tolerate. But in the case of inevitable circumstances that we must live with, we do experience both patterns. If a change is indeed inevitable, we accept the new norm with a “if we c
  • Cyber insurance: Is it worth the investment?

    Last year, Aon Inpoint reported about 80 percent of buyers of stand-alone cyber premiums were medium-sized to large companies. However, smaller firms are increasingly assessing their cyber exposure risk as concerns about the potential impact of a cyber incident continue to rise.“The majority of breaches worldwide occur at companies with 1,000 employees or less because they’re low-hanging fruit for hackers,” explained Ed McGuire, director of specialty insurance at FBinsure. &ld
  • IDG Contributor Network: No vacation nation?

    A recent report by my employer Kimble showed that just over half of all U.S. workers didn’t take all of their vacation time last year. I think that’s a shame because it is not only better for employees and their families if they do take that time off, but it is better for businesses too since people generally come back refreshed, more positive and focused.But how do business leaders ensure people do take advantage of their paid time off? For me, an important part of this is creating
  • To develop IT talent, you need an enterprise view

    When Mike Zahigian became CIO of Amgen in 2017, he realized that technologists at the $22 billion biotechnology company sat in a number of different organizations, not only in IT. Even though these people did not report into his own organization, Zahigian was concerned about their career path and what kind of development plan was in place for them.“We want Amgen to be the best place to work for technologists,” says Zahigian. “The only way we can promote them into leadership po
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  • 10 IT management certifications for IT leaders

    IT managers are often responsible not just for overseeing the IT infrastructure in an organization but overseeing IT teams as well. To succeed as an IT manager, you will need to understand the fundamentals of security, data storage, hardware, software, networking and IT management frameworks — and how they all work within the business. Plus, you will need to be adept at managing teams, projects and processesThe certifications that you’ll want for an IT management position will vary
  • 10 do’s and don’ts for crafting more effective SLAs

    Service level agreements (SLAs) remain a critical component of outsourcing contracts, forming the core of service delivery reporting over the life of the IT services agreement. Any flaws when SLAs are drafted can have a significant impact down the line, resulting in a reported measurement of service delivery that doesn’t line up with the reality on the ground.“This is especially true where the SLA measures only part of the process or service directly influenced by the service provid

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