• IDG Contributor Network: 2 key drivers of IT digital transformation leadership

    IT’s role and/or participation in digital transformation (DX) is neither guaranteed nor cast in stone once initially defined. It can be dramatically enhanced or degraded based on changes in senior company leadership, newly popularized technologies, change in IT leadership, a disruptive innovation by a competitor and other related reasons. There are, however, two key factors that, in the long-term, will help determine IT’s role in DX. These key factors are IT’s organizational c
  • BrandPost: 6 Tips for Creating Business Efficiency Through Chatbots

    Ever since ELIZA the chatbot said her first “hello” in the mid 60’s, computer scientists have been trying to mimic human intelligence and create easier ways of interacting with computers. Improvements in artificial intelligence (AI) and natural language processing (NLP) have led to some amazing advances.Today, chatbots have proven themselves very useful in enterprise applications, such as responding to customer service requests. And as advances in AI, NLP, and other technologi
  • BrandPost: Nonprofit Technology – How Cloud Can Help You Do Good & Fulfill Your Mission!

    Often because of budgetary or time constraints, a number of nonprofit organizations tend to put technology at the bottom of their priority list. However, there’s a major case for why nonprofit organizations should bring technology to the forefront of their minds.To help make adopting the latest technology easy and affordable for nonprofit organizations of all sizes, Microsoft recently launched a new program for nonprofit organizations called Technology for Social Impact (TSI). This new pr
  • IDG Contributor Network: How CIOs prove business value

    CIOs have many things that they need to do to succeed in the digital era. One of them is demonstrating the value for the projects and services that IT builds and then delivers. CIOs, in the #CIOChat, claim that doing this well matters. They claim that taking this step will transform IT from a cost center to a valuable contributor to business strategy.CIOs are candid that IT is something of a ‘black box’ to many business leaders. Demonstrating business value allows business leaders t
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  • The state of IT security, 2018

    Security by the numbersImage by IDG / Getty ImagesEvery year, CIO conducts its State of the CIO survey. This year's results are in, and the numbers will help you understand how the CIO role continues to evolve in today’s business climate and define your agenda for 2018.To read this article in full, please click here

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