• IDG Contributor Network: Misery loves company: the chronic end-user problems that undermine IT credibility

    Many IT organizations struggle to win the hearts and minds of their fellow employees. IT team members work as long and as hard as their business peers, often behind the scenes. Yet, while senior executives may publicly praise their accomplishments, they somehow always end up being the Rodney Dangerfields of their companies: they simply can’t get any respect from their peers!Why not? The reason IT can’t garner the respect it deserves is simple. End users inevitably encounter personal
  • BrandPost: Microsoft Calling Plans for Office 365 is Now Generally Available

    Recently, Microsoft announced that as of May 1, 2018, Calling Plans for Office 365 are now generally available in Canada. This announcement is quite exciting, because of the many benefits that can come from adopting a Cloud-based PSTN system within your organization. Some of the benefits of Calling Plans for Office 365 include significant cost savings, lower maintenance requirements, and a definite improvement in mobility.This announcement from Microsoft has also opened the floodgates when it c
  • IDG Contributor Network: The starting line to the pursuit of digital transformation

    When discussing digital transformation, I find it helpful to ground the discussion in a definition. In Forrester’s 2018 Predictions piece, the research and analyst firm offers the following description: digital transformation is “the critical response needed to meet rising customer expectations, deliver individualized experiences at scale, and operate at the speed of the market.” That’s a heavy set of responsibilities for today’s CIOs. It’s no wonder that the
  • BrandPost: Protecting Digital Assets: Are You Doing Enough?

    Nearly a decade ago, a disgruntled chemist in Valspar’s largest laboratory walked off with 44 gigabytes of the paint manufacturer’s most valuable trade secrets—intellectual property that had been developed through years of research. Once they discovered the loss, company officials quickly alerted the FBI, whose agents arrested the thief just before he boarded a flight to Shanghai. Though Valspar didn’t lose its valuable IP to Chinese competitors, victims of the thou
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  • IDG Contributor Network: Blockchain needs innovators and risk managers working together

    When it comes to blockchain, companies still have a lot to figure out. Many CIOs and technologists I speak with admit they’re still on the hunt for the right use case. Is there a killer application for blockchain beyond cryptocurrency? Analysts sure think so: Gartner predicts blockchain will eventually hit $3 trillion in investment by 2030.And while executives are intrigued by the possibilities, investigating applications surrounding payment processing, supply chain management, and contra
  • IDG Contributor Network: 4 steps to find your voice

    Recently the ‘Me Too’ movement showed the power of speech in bringing social change.My fear of what others will think often prevents me from speaking up in a meeting or at a conference. I become anxious, afraid that my qualifications are insufficient, and that people will think less of me.This has been dubbed ‘impostor syndrome’ which even effects celebrities including Facebook COO Sheryl Sandberg and Starbucks CEO Howard Schultz causing them to question their competenci
  • IDG Contributor Network: Retail innovation: Words to the wise

    The last few years have hit the retail industry hard, from social and economic upsets to the huge impact of ecommerce and the proliferation of consumer technology. The playing field is no longer level, the playbook has been rewritten and the rules redefined.Nowhere is this more evident than in the field of innovation – what it used to mean even a couple of years ago and what it means now are two entirely different things.When CIOs were first challenged with revitalising the retail experie
  • IDG Contributor Network: How to use AI for strategic decisions

    Artificial Intelligence (AI) is quickly becoming an important buzzword in business today. Just like other technologies like Cloud and Blockchain, it is spoken of often and frequently with little true understanding of uses and applications. However, unlike many other buzzy technologies, AI actually has a huge set of potential applications. It actually is relevant to most industries and functions and it is rapidly permeating the market place. This fact makes it even more problematic that few peop
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  • IDG Contributor Network: Are your legacy systems living in the Jurassic Age?

    A daily problem CIOs face is how to deal with legacy systems—systems built decades ago in what now feels like prehistoric times. Buried deep down in the depths of organizations live these scary, monolithic fossils—Mainframe-otops, ERP Rex, COBOL-odons and more—created in a much different world than the one we live in today. The challenge has now hit the radar of CEOs, as company leaders realize that they cannot innovate fast enough thanks to the cost and complexity of legacy s
  • IDG Contributor Network: Secrets to managing M&A

    The need for speed to business synergy
    CIOs have repeatedly told me in the #CIOChat that technology is easy. It is people and process that is hard. For this reason, it came as no surprise, people and process is where CIOs feel the race to M&A synergy is either lost or won.CIOs say that successful M&A is much more about people, process, and culture than it is about technology. Technology is seen by CIOs as a means to an end. M&A success, they stress, hinges on ‘soft assets&rsqu
  • IT makeover: From cost center to revenue driver

    When the leaders of your company think about IT, do they consider it a necessary support function like legal or HR? Or do they see IT as a revenue driver that helps move the whole organization toward its financial goals?To read this article in full, please click here(Insider Story)
  • BrandPost: Taking Control of Your Software Licenses in the Cloud Era

    Software licensing is like a devil’s pact. Enterprises fund and commit to continue funding software development costs in exchange for the promise of ongoing support and, hopefully, functionally rich upgrades.Over time, however, CIOs often end up cursing the growing costs of supporting mature-but-critical applications and having to pay for forced upgrades they don’t always want. Open source and cloud computing have fundamentally impacted licensing models, but there’s still the

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