• BrandPost: Transforming IT to Use Data from the Edge

    In a previous post, we talked about future-proofing your datacenter to run SAPS/4HANA with optimized infrastructure. Having a modernized datacenter in place will set you up for successfully ingesting all kinds of valuable data at the edge and bringing it into the core of your business.According to Forrester Research, “It’s nearly impossible to have a conversation today about the future of technology without discussing the Internet of Things (IoT), the idea of connecting real-world s
  • BrandPost: Legal Guardrails for AI

    Businesses will soon face new limits on how they use applications and services powered by artificial intelligence. They can thank European Union regulators who will require them, starting in May, to justify decisions made by artificial intelligence that impact European residents.The EU’s General Data Protection Regulation takes effect May 25, 2018. GDPR mandates aggressive new standards for consumer rights regarding use of their personal data. It’s the first data privacy u
  • IDG Contributor Network: 2 trends reshaping the future of IT support

    I traveled last week to Las Vegas to try to answer what may become a vital question for an entire sector of the technology industry: is there a future in providing technology support?In the MGM Conference Center, over 2,300 service desk analysts and other technology support professionals gathered for HDI’s service and support conference. And as they did, this question — both spoken and unspoken — lingered just beneath the surface.As conversations about chatbots, artificial int
  • Innovative CIOs make shift to managing IT as a product

    It's not enough to deliver software to the business faster, with almost every enterprise adopting agile development models. To compete in the digital era, CIOs are pairing agile with a product management model that more closely aligns technology with specific business lines.CIOs have spent years shedding the perception of "order taker” as they worked to become trusted providers of stable IT services. IT services were delivered in projects with formal initiation and delivery dates.But for
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  • Your IT resolution for 2018: Build better budget habits

    Research has shown that about half of all adults make New Year’s resolutions. However, fewer than 10 percent manage to keep them for more than a few months. With that in mind, we recommend CIOs stick to a single resolution for the remainder of this year: rethinking your IT budget.To read this article in full, please click here(Insider Story)

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