• BrandPost: Architect with Confidence Podcast Series

    To read this article in full, please click here
  • BrandPost: Competing for Growth: Creating a Customer-Centric Connected Enterprise

    Few words have consistently buzzed around the digital age like “omnichannel” — in response to increasing customer expectations for a seamless purchase journey, in an effort to deliver better customer experiences. CEOs themselves feel a growing responsibility to represent the best interests of their customers, according to KPMG International’s 2017 CEO Outlook Survey.While multiple cross-channel interactions are important for customer engagement, they alone are not enough
  • IDG Contributor Network: What should CIOs leading digital transformation focus on in year two and onward in the journey?

    Year one of a digital transformation program has its challenges. To get a transformation started, CIOs must get an executive team to formulate a strategy, agree on the program’s leadership, and establish a budget. There needs to be agreement on a roadmap of initiatives that deliver improved customer experiences, empower the data driven organization, transition to more nimble technology platforms, prioritize opportunities to automate, and engage the workforce on driving change. To pull thi
  • IDG Contributor Network: Debunking the robodoc: the pivotal role of human-machine collaboration in the future of diagnostics

    It’s no secret that the future of nearly every industry will involve innovative applications of data. In the healthcare industry, specifically, large-scale, data-driven decision making has the potential to generate as much as $100 billion of value by improving the efficiency of research and clinical trials and building new tools for physicians, consumers, insurers, and regulators that improve and personalize the patient experience.To read this article in full, please click here
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  • BrandPost: Financial Sector CIOs Need to Gain a Competitive Edge

    The financial services industry is facing down smaller startups with machine learning technology at a faster pace than incumbents in any other field.  But as organizations race to invest more in the technology and adopt new business processes to achieve maximum results, important policies are getting left behind: risk management.   Our new Global CIO Point of View, a survey of 500 CIOs across 11 countries and 25 industries, takes a clo
  • IT-business alignment is out; anticipators are winning the day

    For years, IT leaders have been striving for one thing: “IT-business alignment,” in which IT serves the business not as a basic utility, but as a strategic partner. Although important, that is no longer the ultimate goal.By the way, have you ever heard a CFO say, “I need to get finance aligned with the business”? Of course not! So, let’s stop talking about IT-business alignment and start talking about what the relationship really looks like.Strategic partnership is
  • IDG Contributor Network: How to be compliant with data breach notification laws

    Most countries today have stringent laws governing data breach notifications. These laws mandate government, private organizations and individuals who conduct business in any form to disclose any breach of private, confidential customer information by unauthorized third parties.The penalties for failure to disclose such breaches may be huge. A few years back in the United States, the Federal Communications Commission (FCC) imposed a penalty of close to $10 million against two telecom businesses
  • IDG Contributor Network: Are you the bottleneck to growth in your organization? Here’s how to fix that

    Having founded and developed several businesses, I am familiar with the issues that can arise when your company starts to grow rapidly. Sometimes you get to a point where there are too many things waiting for your attention and however many hours you put in, you never seem to get to the bottom of the pile. That starts to cause problems quite quickly: issues are not dealt with as soon as they are spotted; decisions are postponed. At some point you realize that you have become the bottleneck to c
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  • IDG Contributor Network: From IT technician to IT leader – taking the first step towards leadership excellence

    I have said it before and I will say it again, not everyone has what it takes to be a leader.Leadership is not something easy to muster. If that were the case, there would not be a shortage of leaders in the world.That being said, anyone can be a leader as long as they are willing to work towards it. Having worked with IT professionals for more than two decades, I have seen firsthand how IT professionals struggle to go beyond that cubicle, and how they end up hitting that glass ceiling even tho
  • The CIO with a digital business P&L

    What is digital leadership? Ask a different CIO; get a different answer. Digital leadership can mean anything from developing products, to modernizing the stack, to changing the culture.When I asked Justin Mennen, CIO and chief digital officer (CDO) of CompuCom, what digital leadership means to him, he told me about CompuCom’s new digital business unit, how he is elevating the digital experiences of his customers, and his P&L leadership role.How do you define your role at CompuCom?I f
  • 9 ways to get more value from business intelligence in 2018

    For far too many organizations, “business intelligence” brings to mind simple statistical summaries in stodgy, dated reports. But beneath BI’s dull surface, keen insights await — especially for those willing to revamp their business intelligence strategy to tackle the kinds of issues forward-thinking organizations are already addressing with modern BI.Whether you are looking to implement a new BI tool or get more value out of your current BI setup, you will find some pro
  • BrandPost: Millennials Are Driving Workplace Automation—Here’s Why

    Automation will have a major impact on the nature of work in the coming decade. While there are varying stats on how many jobs and work activities could be automated, the reality is that automation — supported by technologies like artificial intelligence (AI) and machine learning — will eventually transform virtually every industry and organization.Millenials, in particular, are driving the rapid evolution of automation in the workplace. It shouldn’t come as a surprise, since

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