IT Executive news

• IDG Contributor Network: 15 risk areas for software development outsourcing

  06-02-2018 21:15
  Outsourcing is a well-established strategy that many IT departments use to accomplish business objectives. Over the years, we’ve seen companies, regardless of industry size, struggle to outsource software development successfully. Many times, the root cause issues were not systemic to the process of outsourcing or caused by the outsourcing partner, but rather because of internal factors at the company that ultimately prevented success.As we analyzed company experiences, we’ve seen r
  
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• IDG Contributor Network: Companies embrace blockchain to modernize loyalty programs

  06-02-2018 21:06
  A business’s long-term success and momentum are ultimately derived from its customers’ satisfaction. No matter if a company is B2B or B2C, they must cultivate strong relationships that incentivize customers to come back repeatedly. For consumer-facing businesses especially, the experience should be the focal point of any interactions because a positive outcome, no matter if it results in a sale, will likely translate to a better reputation, stronger loyalty, and hopefully drive resu
  
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• IDG Contributor Network: Why CIOs must be VOCAL to drive digital transformation

  06-02-2018 20:12
  The digital transformation (DX) buzz is reaching new heights in 2018 as news about digital transformation has gained the attention of the C-suite of many forward-looking organizations. Digital transformation is increasingly being accepted as an important business agenda and not just an IT project. In many organizations, Digital transformation is being spearheaded by the Chief Marketing Officer (CMO) or the Chief Information Officer (CIO) while some have appointed a dedicated Chief Digital Offic
  
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• IDG Contributor Network: Wake-up call: today’s B2B software buyer has completely changed

  06-02-2018 19:13
  [This post was cowritten with Chad Quinn, President and Co-Founder of Ecosystems]We are living in the age of Disruption.  Change continues to come in fast and furious waves, and as the Fourth Industrial Revolution plows ahead, we are witnessing the disruption of entire industries, companies, institutions, and functions at a pace never seen before.Sales is not isolated from this change. The Sales Function will change more in the next 3 years than it has in the past 50 years.  What most
  
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• IDG Contributor Network: Why enterprise architecture maximizes organizational value

  06-02-2018 18:52
  Enterprise architecture (EA) defines how your organization will meet future business problems. Begin to build stability into your organization by creating an enterprise architecture.Architecture details multiple layers of abstraction to form a complete and common view of information, guidance, and direction. Together these benefits form the guardrails for solutions—considering what’s best for the organization—by adding guides and constraints to those solutions.EA organizationa
  
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• IDG Contributor Network: Don’t just push data – push an action

  06-02-2018 17:41
  When Southwest Airlines tested new screens at Dallas Love Field airport recently, it took some of the stress out of waiting for a flight. We’re used to seeing screens in airport terminals, displaying a sea of information for passengers who look for the drop of data they need, but these new screens in Dallas not only show data, they suggest an action, getting at the core of why passengers are looking at the displays in the first place.The screens visually display such things as how full a
  
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• IDG Contributor Network: Service management – more than just IT

  06-02-2018 17:28
  IT professionals today have a huge opportunity to become a strategic business partner to their organizations. By extending service management solutions beyond the IT department and across the enterprise, they have the ability to drive process improvements for service requests and delivery, thereby supporting employees in the way they work.Historically, IT service management solutions were not specifically designed to help employees get their work done more effectively, but as industry best prac
  
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• BrandPost: Machine Learning is No Longer a Lab Project Looking for a Use Case

  06-02-2018 17:06
  Our new Global CIO Point of View, a survey of 500 CIOs across 11 countries and 25 industries, shows that real enterprises are using machine learning to accelerate digital transformation, increase speed, and optimize cost structures.   Machine learning is software that promises to analyze and improve its own performance without direct human intervention, enabling the automation of various business tasks. Most CI
  
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• IDG Contributor Network: Unnecessary and counterproductive regulations don’t make good competition policy

  06-02-2018 17:00
  Attacks on tech company size and power are increasing, including recent articles in The Economist and Washington Monthly. I’ve dealt with some of these complaints in earlier columns, arguing that data is not the new oil, not a digital infrastructure, and not a barrier to entry. To read this article in full, please click here
  
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• BrandPost: Device as a Service: A strategic approach to procurement & IT management

  06-02-2018 16:48
  Organizations are often faced with constant pressures to lower IT operating costs, streamline business processes, and reduce vulnerability to data breaches and other cyber risks. How can C-suite leaders balance the demands of these objectives, while also enabling a more distributed and global workforce? The answer for your company may well be Device as a Service (DaaS), which provides a more strategic approach to procuring, supporting, and managing technology assets throughout the com
  
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• Making technology more human

  06-02-2018 16:27
  Artificial intelligence (AI) and machine learning had (has?) manufacturing and minimum wage workers anxious about their jobs following Elon Musk’s predictions. Blogger and former CIO Chris Romano cautions the rise of machines will be more insidious, since robots don’t require sick time, vacation, salary and vacation time.That is so 2017.While algorithms are fascinating and metrics are important, what’s been trending in our good old-fashioned personal conversations with CIOs an
  
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• BrandPost: Case Study: How to Find the Funds to Invest in Hybrid IT

  06-02-2018 15:00
  The business and the IT group want to invest precious resources in technology that will drive and support new products and services that are key to future success. But it’s often difficult to come up with the funds for new investments when companies are spending so much money just to “keep the lights on.” But Enterprise Times has an interesting tale of how BrightSource Energy came up with funding for a new hybrid IT architecture, which mixes on-premises with cloud-based s
  
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• CRM vs. ERP: What's the difference and which do you need?

  06-02-2018 12:03
  The footprints of enterprise resource planning (ERP) and customer relationship management (CRM) systems seem to overlap — they both handle contacts and companies and lots of details about orders.  Indeed, several ERP vendors claim that CRM, HR and the scheduling of executive golf outings are part of the ERP domain. Consequently, there is sufficient vagueness and confusion on these topics to …ahem… cloud the issue. To read this article in full, please click her
  
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• Winning the war for AI talent

  06-02-2018 12:00
  Everywhere you turn, there’s another news story emphasizing the impact artificial intelligence will have on the enterprise this year. Along with that are headlines screaming about Silicon Valley giants siphoning off talent at a time when machine learning has become a huge driver in the battle for digital transformation dominance.So if you’re looking to make good on the promise of AI, where can you turn for talent? Desperate times, it is said, call for desperate measures. Many organi
  
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