• BrandPost: Automation will power the next generation of collaboration tools

    Information workers have no shortage of tools at their disposal for collaboration – chat, email, online docs, video meetings, and more. But these tools have one thing in common: They are fixed in their capabilities, which means information workers have to adapt their work to the confines of the software. This is the wrong way around.These fixed-function tools have been an important first step for collaborative work, but they will not drive the exponential productivity gains enterprises are
  • IDG Contributor Network: Leading change in the digital age

    People in and outside of the commercial real estate world ask me all the time, what makes this period different. They know technology is hitting all aspects of our lives, but that’s basically old news, right? Well, as all of us in the business know, we haven’t seen anything yet.Other folks like to point out that commercial real estate hasn’t really changed that much in the last 100 years or so. After all, it boils down to doing deals and client relationships. Obviously, that&rs
  • IDG Contributor Network: How you can use UC to beat shadow IT communication channels

    IT faces a regular cadence of communication challenges. New technologies and platforms that facilitate office communication frequently enter the work arena. And office leadership challenges IT to keep pace, deploy better systems and re-architect old systems to suit the needs of different departments. However, there is seldom consensus between departments as to how their teams should communicate. In fact, different company departments often have a bad habit of walling off their communication
  • IDG Contributor Network: 75% of customers are willing to pay a premium for enhanced hosting and cloud services

    Cloud adoption has been soaring over the past few years and will continue to climb, with revenues projected to reach nearly $400 billion by 2020, according to Gartner. However, while on-premises solutions were highly customized or even tailor-made, Infrastructure-as-a-Service (IaaS) is on its way to becoming a commodity as cloudification progresses at lightning speed. Thanks to high degrees of standardization and automation combined with substitutability and price transparency, there is fierce c
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  • IDG Contributor Network: How application development and maintenance has become a loss leader

    Few providers and their customers have noticed it, but Application Development and Maintenance (ADM) has become the loss leader in IT Services.With everyone scrambling for everything digital, enterprises now are focused on how to buy the next generation of technologies, not how to support the last generation. Maintenance was already low on the totem pole and has become highly automatable, but agile, cloud, ready-to-buy platforms and other advances have eroded the status—and the margins&mda
  • Stopping sexual harassment: Ready for a ‘witch hunt’?

    If you’ve been anywhere near social media over the past few days, you can’t have missed the #MeToo hashtag campaign that’s flooded Facebook feeds and Twitter timelines.Or if you’ve been taking a social media breather, here’s a synopsis:The #MeToo hashtag campaign took off in the wake of the Harvey Weinstein sexual assault allegations as a way to highlight the prevalence of sexual harassment and assault. While white actress Alyssa Milano is credited with jump-startin
  • 5 pitfalls of self-service BI

    Over the past several years, businesses have increasingly adopted self-service business intelligence (BI). In its November 2016 “Self-Service BI Market – Global Forecast to 2021” report, Research and Markets forecast the global self-service BI market would double to $7.31 billion by 2021.The benefits seem clear. Whereas traditional BI is frequently seen as slow and rigid, self-service BI promises ease of use and agility. With self-service BI, business users can get access to th
  • Why design thinking is key to efficient innovation

    Organizations are increasingly adopting digital technologies such as cloud, analytics, automation and artificial intelligence to increase revenues and lower costs. However, mere adoption of these technologies is not enough. These services will create a lasting impact only when they are integrated with an innovative strategy to meet customer expectations, while providing a seamless user experience.To read this article in full or to leave a comment, please click here(Insider Story)
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