IT Executive news

• IDG Contributor Network: The business value of culture

  10-07-2017 20:15
  
  As business leaders, we have a lot to manage with everything from budgets, revenue, marketing, product, talent and culture falling on our desks. But when you look at this list, which area gets the least amount of time and attention from you? My guess is you probably picked culture.Like most companies, you have an HR department that handles your hiring needs and they probably manage your culture. But do they own it? Where are they getting direction and support? If it’s not coming from the e
  
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• Don’t let a lousy worker experience cripple your customer experience

  10-07-2017 15:58
  
  Companies have come to accept that the cornerstone of a digital transformation is augmenting the customer experience (CX), conceptualizing new mobile apps, website revamps and other services through the lens of their end users. Most companies also believe that a key to ensuring good CX is fostering a good worker experience (WX), or corporate infrastructure that keeps employees engaged and productive.The hitch: Many companies lack the proper WX, including tools and processes employees require to
  
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• 48% off Anker 15W Dual USB Solar Charger - Deal Alert

  10-07-2017 15:47
  
  This solar charger from Anker delivers the fastest possible charge up to 2.1 amps under direct sunlight. 15 watt SunPower solar array is provides enough power to charge two devices simultaneously. Industrial-strength PET polymer faced solar panels are sewn into a rugged polyester canvas for weather-resistant outdoor durability. Clip it to your backpack, or attach to your tent or a tree. The charger currently averages 4.3 out of 5 stars from over 340 people on Amazon (read reviews), where it
  
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• IDG Contributor Network: The tyranny of the VIP

  10-07-2017 15:45
  
  It was five o'clock on a steamy summer day. I was the manager of a Service Desk and almost all of my guys were done for the day. It was just me and one of my best agents, Doris. The phone rang and Doris fielded the call as usual. Brief exchange of words. When she hung up, she called me to her side.“It was so and so (it’s been so long I forgot his name). He's a VIP”.You can imagine what happened next. I had to call one of our field technicians, many of whom were already on their
  
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• IDG Contributor Network: GDPR: Why it is time for the CIOs to be counted?

  10-07-2017 14:47
  
  Much has been written in this publication about the EU’s General Data Protection Regulation (GDPR). According to PWC, CIOs are allocating millions of dollars from their budgets to GDPR. Yet Gartner’s Bart Willemsen says, “97% of companies did not have a definitive strategy as of late last year,” and “23% of companies actually expect to be sanctioned or to take remedial action.” I was not surprised by Bart’s numbers because in a recent conversation with t
  
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• IDG Contributor Network: 5 of the best data analytics platforms that use the edge

  10-07-2017 14:38
  
  There will be an estimated 20.4 billion connected things by 2020, placing an extreme pressure on network systems. The vast amount of data generated by these smart sensors and devices is currently largely being processed in the cloud or data centres, which will not be adequate for long. The necessity is arising for another way to handle the quantities of data, and that is edge computing.The edge computing model comprises sensors and connected devices to communicate with a gateway device, instead
  
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• IDG Contributor Network: Reducing employee turnover by engaging your workforce

  10-07-2017 14:27
  
  When a valued employee leaves an organization, it creates several problems.  The obvious issues are figuring out how the work is going to get completed without the missing resource and how a replacement resource will be sourced.  But, there are less obvious issues such as the drain on existing personnel to train new resources which can impact deliverables.  In addition, if there is high attrition, there can also be a morale impact (e.g., ‘if others are leaving, should I leav
  
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• IDG Contributor Network: Why CIOs must co-lead CX, customer experience

  10-07-2017 14:19
  
  Forrester recently gathered top Customer Experience (CX) professionals from around the world for the Forrester CX Forum in New York. For the uninitiated, CX is the discipline of defining the step-by-step customer journey from marketing through sales and service.  It defines the key capabilities, content, and interfaces that need to be present at each customer touchpoint and how those touchpoints work together to form a cohesive experience.At the conference, extensive data was
  
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• 15 famous ERP disasters, dustups and disappointments

  10-07-2017 14:09
  
  You can find out how crucial an enterprise resource planning (ERP) software rollout can be for a company from a single word: billions—as in, lawsuits over failed ERP and customer relationship management (CRM) implementations are now being denominated in the billions of dollars. Greg Crouse, managing director at Navigant Consulting, has learned all about this from inside the belly of the litigious beast, serving as an expert court witness or consultant after spending 25 years managing large
  
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• How to win the war for top tech talent

  10-07-2017 12:00
  
  Wall Street and Main Street may not have the immediate tech appeal of Silicon Valley, but industries like financial services and manufacturing need elite technical talent just as much as — maybe even more than — tech startups. Finding that talent, attracting them to your organization and retaining them for the long term is one of the biggest challenges facing financial services CIOs right now, says Shelton Shugar, CIO of Barclaycard. The same can be said for other verticals beyond th
  
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• BrandPost: There’s more to containers than DevOps

  10-07-2017 11:09
  
  Convenience alone makes containers ideal for development. After all, as this CIO article points out, “a container consists of an entire runtime environment: an application, plus all its dependencies, libraries and other binaries, and configuration files needed to run it, bundled into one package. By containerizing the application platform and its dependencies, differences in OS distributions and underlying infrastructure are abstracted away.”However, when properly utilized, container
  
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