• BrandPost: The New Cyber Risk Requirements

    BrandPost: The New Cyber Risk Requirements
    Despite a plethora of loose industry frameworks and a flurry of rule-making, large financial services organizations in the United States essentially operate without any risk standards in place for cyber security. This has led to under-informed boards of directors who don’t have a full understanding of risk in this constantly evolving area and frustrated regulators who are used to consistency of risk operations across other parts of the banking industry. To finally combat these challen
  • IDG Contributor Network: Managed services and strategic outcomes

    IDG Contributor Network: Managed services and strategic outcomes
    Given that ‘managed services’ can mean so many things to so many people, let’s dispense with the term for a moment and ask something more fundamental: What is the basic task that corporate IT leaders are trying to accomplish with their infrastructure?What is the purpose of all their servers, routers, firewalls, connectivity, cabling, software, applications, data centers, cloud computing, virtual instances, and more? As that mix of technologies has changed over the years, so has
  • IDG Contributor Network: APIs, ecosystems, and the democratization of machine intelligence

    IDG Contributor Network: APIs, ecosystems, and the democratization of machine intelligence
    It’s funny the ways pop culture conditions our sense of how humans and machine intelligence (MI) might interact.Take Star Wars. When Threepio warns Han Solo that it's almost impossible to successfully navigate an asteroid field, how does Solo respond? By barreling the Millennium Falcon into an asteroid field, of course. Artificial intelligence abounds in that galaxy far, far away—but not with much obvious effect on human decision-making.   Iron Man offers a different take o
  • 3 steps to create a digital banking relationship center

    3 steps to create a digital banking relationship center
    Digital is redefining retail experiences, and the banking industry is right in the middle of the disruption. Customers today expect more personalized services and simple and seamless interactions. To deliver on these increased expectations, the banking contact center as we know it will need to evolve into a digital banking relationship center of the future that can anticipate customers needs and improve interactions.It is no surprise that the cross-channel experience must improve for banks&mdash
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  • IDG Contributor Network: Will Trump’s infrastructure plan create a smart city revolution?

    IDG Contributor Network: Will Trump’s infrastructure plan create a smart city revolution?
    America’s crumbling roads and bridges are in dire need of a rejuvenating infrastructure plan to bolster them for the coming century. As President Trump attempts to secure funding for his bold building initiative, he may inundate his plan with support by fostering a smart city revolution.Any serious infrastructure plan pursued by the president is likely to generate jobs and shake up existing construction norms in major cities throughout the nation. Yet should President Trump pursue a modern
  • IDG Contributor Network: A comprehensive guide to A/B testing

    IDG Contributor Network: A comprehensive guide to A/B testing
    Making decision about what features should go into a product is a difficult task. Often there is a huge difference between what you think the users want and what they actually want. Sometimes the users can be vocal about their needs but more often than not, they just start looking for other alternatives. It is therefore, the service provider’s duty to make their product pull the users towards itself, rather than the users pushing themselves to adopt a product. This involves makin
  • IDG Contributor Network: Blockchain: what is it good for, in real-world IT?

    IDG Contributor Network: Blockchain: what is it good for, in real-world IT?
    Big ideas are great. The technology world long ago accepted the idea of high risk/high reward moon shots. It is very easy to get swept up into how a technology can revolutionize the world. Blockchain has the potential for big things, from combating voter fraud to recreating the world's financial systems. The future is seemingly very bright for blockchain, . But what I don't hear people talking about are the more practical IT usages of blockchain. How can blockchain make IT departments more effic
  • Leading Into Prime Day, Amazon Offers 4 Months of Music Unlimited for $0.99 - Deal Alert

    Leading Into Prime Day, Amazon Offers 4 Months of Music Unlimited for $0.99 - Deal Alert
    Amazon's Music Unlimited service is typically offered at $9.99/month, but Amazon has activated a special promotion as a teaser to their upcoming Prime Day on July 11. The promotion just dropped today and gets you 4 months of their Music Unlimited service for just $0.99, if you're a Prime member (or have a 30 day Prime free trial: get one here). Music Unlimited offers tens of millions of songs, with new releases from today's most popular artists. Listen ad-free with unlimited skips on all of your
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  • BrandPost: Cybersecurity for the Road Warrior: 3 Tips for Success

    Many of you have to travel for work. That makes you an attractive target to cyber criminals that want to steal trade secrets, customer information, or even infect your system in a way that puts your network at risk when you return to the office. You can, however, work on the road in a much more secure way, armed with some basic precautions and awareness.There’s a cottage industry in devices that attackers can use to target peoples’ laptops and phones in public spaces. These devices a
  • The hidden risk of blind trust in AI’s ‘black box’

    The hidden risk of blind trust in AI’s ‘black box’
    Artificial intelligence is gaining traction in enterprises, with many large organizations exploring algorithms to automate business processes or building bots to field customer inquiries. But while some CIOs see self-learning software as a boon for achieving greater efficiencies, others are leery about entrusting too much of their operations to AI because it remains difficult to ascertain how the algorithms arrive at their conclusions.CIOs in regulated industries in particular, such as financial
  • BrandPost: Hyped Up Over Hyperconverged Infrastructure

    BrandPost: Hyped Up Over Hyperconverged Infrastructure
    Today’s business expectations continue to evolve with the customer-driven need for convenience, making the once hyped digital economy a reality. Of course, as this digital economy grows, IT needs to keep pace with a modernized infrastructure.Cost efficiencies need to stay at the forefront as well, which is driving the ongoing evolution to the next generation of hyperconvergence.  Hyperconverged infrastructure – which is expected to drive mainstream adoption for businesses of all

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