• Another train strike announced by the RMT

    Another train strike announced by the RMT
    The RMT union has announced that its members working for the train operating companies will walk out in strike on Friday 2nd June 2023.The union says that the offer from the Rail Delivery Group (RDG), which represents the train operating companies, along with associated conditions was unacceptable and despite contact between the parties since the strike on 13th May, no new proposals have been formulated for the RMT to consider.
    The strike, if it goes ahead on 2nd June will see 20,000 railway wor
  • Elizabeth line strike called off

    Elizabeth line strike called off
    A strike on the Elizabeth line that would have disrupted the service on its first anniversary has been called off.Members of the TSSA union were due to walk out on Wednesday 24th May 2023 in a dispute over pay which would have affected the core Elizabeth line service between Abbey Wood and Paddington.
    Transport for London (TfL) says that the strike has now been cancelled, and services will run as normal on Wednesday. Expected disruption on the Thursday will also now not take place.
    The dispute w
  • TalkTalk to use CityFibre for business customers

    UK telco TalkTalk has announced that it will use CityFibre’s network to serve business customers, a move that is naturally being viewed as a blow to incumbent supplier BT.
    The two companies revealed on Thursday that they have inked a strategic partnership that will enable TalkTalk’s wholesale division to offer customers access to CityFibre’s business Ethernet infrastructure.
    The deal is all about offering more choice to wholesale customers…and doubtless there’s a p
  • Satellite 5G gaining momentum as rural broadband option

    The 5G non-terrestrial-network (NTN) market is nearing a noteworthy milestone, as more MNOs look to satellites to augment their coverage.
    Figures published on Thursday by the Global mobile Suppliers Association (GSA) put the total number of publicly-announced partnerships between telcos and satellite operators at 49 across 34 countries.
    The research firm identified SES, OneWeb as the top two satellite providers by number of partnerships, with nine and eight respectively, followed closely by AST
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  • BT/UK broadband: jobs cuts will arrive only in the best of possible worlds

    The telecoms operator says it will shed 55,000 staff by 2030, but investors quickly see through the latest plan
  • New art appears at Gloucester Road tube station

    New art appears at Gloucester Road tube station
    Gloucester Road tube station has gained a series of huge plaster medallions that tell the stories of the local area’s cultural redevelopment following the Great Exhibition of 1851 in Hyde Park.It’s an artwork by Monster Chetwynd, and her installation is called “Pond Life: Albertopolis and the Lily”. Through her research into Gloucester Road and the local area Monster Chetwynd became fascinated by the giant Amazonian waterlily. This plant was the inspiration behind gardene
  • A roof garden could be coming to Oxford Street

    A roof garden could be coming to Oxford Street
    A proposed office redevelopment in the centre of London could see a 10th-floor public roof garden opened right next to Oxford Street.
    The site, called One Chapel Place, is two separate offices that sit next to each other just behind the small block of shops that fill the gap between the old Debenhams and House of Fraser stores, and the developer plans to replace them with a single larger office block.
    Source – Planning documents / de Metz Forbes Knight (dMFK)
    The replacement building is si
  • Ensuring Customer-Centric Services Through Cloud Transformation

    In order to digitally transform its service operations and achieve a more customer-centric vision, the Telecom Argentina Group has adopted service operations center (SOC) solutions to streamline customer services, identify and resolve new issues. Employing Data Driven Operations, the company can make decisions based on diverse service criteria and calculations performed in real time.
    Telecom Argentina is already achieving 99.999 percent carrier-class reliability on cloud networks through a combi
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  • Ofcom says UK telcos just keep customers hanging on

    UK telecoms operators are not making it easy for customers to contact them, keeping them hanging on the phone for longer, according to new research from Ofcom.
    The regulator this week published its latest annual customer service report which showed that customers are still keen to speak to a customer service rep on the phone when something goes wrong, but also that average call waiting times in both fixed and mobile are on the up. While some providers have improved their performance compared wit
  • As EU deadline on fair contribution nears, operators present their final arguments

    A joint document drafted by the GSMA and ETNO proposes that large traffic generators should be compelled to contribute to the cost of European networks.
    Billed as a ‘Joint Telecom Industry Response to the EU consultation on “The future of the electronic communications sector and its infrastructure”, the document, leaked yesterday to Reuters and seen today by Telecoms.com, marks the main submission by European operators to the EU ahead of the conclusion tomorrow of its consultat
  • British Museum’s richly decorated look at China’s final century of imperial rule

    British Museum’s richly decorated look at China’s final century of imperial rule
    A huge map of the known world at the time opens an exhibition about China’s “hidden century”, but unlike any map you might have seen before as it shows country size by their importance, so China dominates and Europe is a small insignificant blob in the far corner.Over to the side, two easy to overlook documents can be seen as China’s own Rosetta Stone, being dictionaries written in multiple languages for a country that contains a large number of ethnic and cultural groups
  • BT to cull up to 55,000 jobs in transformation effort

    UK operator group BT plans to shed more than 40 percent of staff, all in the name of agility.
    The revelation appeared as a small bullet point in the telco’s full-year results – published on Thursday – under a section outlining BT’s transformation plans for the rest of this decade.
    In addition to redundancies, the plan includes extending Openreach’s FTTP network to up to 30 million premises passed, with a targeted take-up rate of 40-55 percent. It also wants to sign
  • BT hails AI opportunity as it unveils plan to cut up to 42% of workforce

    Telecoms group to axe as many as 55,000 roles including third-party contractors by end of decade
  • BT to cut up to 42% of workforce by end of decade

    Telecoms group plans to axe as many as 55,000 roles, including third-party contractors

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