Telecom news

• ‘Hyperautomation’ is here to save customer services, claims SAS

  20-04-2022 19:03
  
  A third of customers would ditch telcos if they don’t get a decent response to a complaint in five minutes, and analytics firm SAS reckons ‘hyperautomation’ is the solution.
  The SAS Hyperautomation report asked 1,513 people in the UK and Ireland about their expectations and experiences of customer services, with one of the takeaways being an apparent strict cut off time of five minutes for telcos to provide a ‘satisfactory response’ to whatever the complaint might b
  
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• See the Magnificent Maps of London

  20-04-2022 16:00 via ianvisits.co.uk
  
  Maps are curious documents – they are often aesthetically pleasing to look at, and they convey useful information, but they are also often intensely political, defining boundaries and borders where power and ownership lay.
  And now an exhibition has opened that shows the wide range of maps of London that have been made over the centuries.
  Ranging from one of the oldest surviving maps of the City of London right up to a very modern tube map, what the exhibition seeks to show is how maps have
  
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• Refurbished smartphones are getting more popular – Counterpoint

  20-04-2022 14:36
  
  The global refurbished smartphone market grew by 15% in 2021, according to research from analyst firm Counterpoint.
  The refurbished or ‘secondary’ smartphone market experienced solid growth last year due to a rising interest in sustainability, awareness of the sub-market, certified pre-owned alternatives, and an increase in quality checks and warranty options, according to Counterpoint Research’s Global Refurb Smartphone Tracker.
  Latin America and India clocked the highest grow
  
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• Refurbished smartphones are getting more popular

  20-04-2022 14:36
  
  The global refurbished smartphone market grew by 15% in 2021, according to research from Counterpoint.
  The refurbished or ‘secondary’ smartphone market experienced solid growth last year due to a rising interest in sustainability, awareness of the sub-market, certified pre-owned alternatives, and an increase in quality checks and warranty options, according to Counterpoint Research’s Global Refurb Smartphone Tracker.
  Latin America and India clocked the highest growth rates, at
  
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• Netflix is losing significant numbers of users for the first time

  20-04-2022 14:33
  
  Video streaming giant Netflix blamed password sharing, inflation, the Russia-Ukraine war, and inflation for a 200,000 drop in subscribers in Q1, as shares plummeted by over 25% on the news.
  The streaming service had forecasted a 2.5 million user growth for the period, and is now instead predicting a further loss of 2 million users for the next quarter, announced as part of its Q1 earnings. Regardless of this, it posted a 10% revenue growth for Q1 2022, while a $2 billion operating income was app
  
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• EE and Qualcomm aggregate no less than seven spectrum carriers

  20-04-2022 13:59
  
  UK MNO EE joined forces with US mobile chip giant Qualcomm to use seven distinct chunks of spectrum at once, resulting in more 5G bandwidth.
  It has been a while since we wrote a 5G chest-beating story but EE has historically been a rich source of such material. Outright performance claims, in this case, are heavily qualified. The headline of the press release speaks of ‘a European first in speeds’ but there’s no elaboration on that precise claim in the body copy. Instead we&rsq
  
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• Florence Nightingale Museum reopening with Crimean War display

  20-04-2022 13:00 via ianvisits.co.uk
  
  Just over a year after it was forced to close, possibly forever, the Florence Nightingale Museum has announced that it’s able to reopen next month.
  The museum was forced to close during the lockdown, but as a paid entry museum, after the lockdown ended, visitor numbers were far too low to keep the museum open regularly. Some monthly weekend openings took place, but the museum’s future has been in doubt for the past year.
  They’ve now announced though that they have raised enough
  
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• New global programmable mobile network will power innovation in IoT

  20-04-2022 12:03
  Stacuity and JT IoT announce partnership to combine Stacuity’s programmable platform with JT IoT’s class-leading connectivity footprint. This will empower IoT customers and developers with unprecedented control over mobile connectivity, on a global basis. Mike Bromwich, Stacuity CEO commented: “We are delighted to be partnering with JT IoT to launch Stacuity’s global programmable mobile network. The combination of our leading-edge technology and their strong connectivity
  
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• Unbuilt London: The Battersea Bullet train

  20-04-2022 08:00 via ianvisits.co.uk
  
  In the late 1980s, there were plans to turn the empty hulk of Battersea Power Station into a huge theme park, and it was to come with its own high-speed rail link – the Battersea Bullet. It wasn’t what you might think of as a high-speed rail link though, as trips would take just over three minutes, and it was a shuttle between Victoria station and Battersea Park station.
  While the trains were standard British Rail, the idea was that they wouldn’t come with windows, and instead,
  
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• Virgin Media O2 unveils connectivity upgrades in Greater Manchester

  20-04-2022 02:00
  Virgin Media O2 has today announced a wide-ranging pack of network announcements and upgrades across the Greater Manchester region, as it continues to drive forward the Government’s levelling up agenda and its own ambition of upgrading the UK.      Manchester now has superfast 5G coverage provided by Virgin Media O2 that reaches 57% of the population, thanks to recently deployed low band 5G spectrum, giving more people access to the superfast network speeds and capacit
  
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• Telekom Malaysia and Telin partner up for subsea opportunities

  20-04-2022 02:00
  Today, Telekom Malaysia (TM) Wholesale and Telin, the carrier subsidiary of PT Telkom Indonesia, have announced the signing of a new MoU that will see them collaborate more closely on submarine cable projects. The new partnership will see both parties gain capacity on each other&rsquo…read more on TotalTele.com »
  
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• How to get the most out of 5G mid-band in Cloud RAN

  20-04-2022 02:00
  Technology is at the heart of everything that we do at Ericsson. We live it. We breathe it. We create it. Every day. At Ericsson, developing new technologies is all about making bold choices and creating prime…read more on TotalTele.com »
  
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• Hispasat and GlobalSat partner to bridge Mexico’s digital divide

  20-04-2022 02:00
  Back in August 2019, the federal government of Mexico announced that it will provide internet access throughout the country through the establishment of the CFE subsidiary called CFE TEIT. Since then, however, CFE TEIT’s development has been slow to say the least, with the company having little to show in the way of results for its investments in the past two years…read more on TotalTele.com »
  
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• EE test combines seven spectrum carriers to boost 5G speeds

  20-04-2022 02:00
  Today, EE has announced that it has become the first European operator to successfully aggregate seven different spectrum carriers to deliver a 5G signal. The testing, which took place at BT’s lab in Borehamwood, saw EE combine 5G spectrum carriers in the 3.4GHz and 3.6GHz bands with five additional carriers in LTE bands…read more on TotalTele.com »
  
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