Telecom news

• Contexta360 research finds Speech Analytics is not yet reaching full potential in UK Contact Centres

  12-12-2019 12:00
  
  Fewer than half are using Artificial Intelligence and real-time automation and analytics features London, UK- 12th December, 2019: Contexta360, a leading speech analytics, AI and conversational computing company, today released the results of research into the deployment and use of speech and chat interaction analytics in UK contact centres and the view of voice calls as a customer support channel. The survey polled 250 UK-based contact centre managers and found that although 92% have some...Sou
  
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• Rajant Leads Sponsorship of New Conference on Port Wireless Networks

  12-12-2019 11:24
  
  PortComms2020 Exclusively Focused on Wireless Port Communications Malvern, PA – December 12, 2019: Rajant Corporation, the exclusive provider of Kinetic Mesh® wireless networks, will be the prime sponsor of BWCS’ PortComms2020, a first time conference devoted to the topic of wireless port communications. Rajant’s Vice President of Sales – EMEA, Chris Mason, will serve as a keynote speaker. Mr. Mason’s presentation topic is entitled: “Enabling 100% Port-Wid
  
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• Vodafone and Deutsche Glasfaser expand partnership to include FTTH

  12-12-2019 01:00
  Cooperation between Deutsche Glasfaser and Vodafone began in 2017 with the agreement to supply the business parks of Düsseldorf with fibre-optic networks. Since then, the two companies have expanded upon their agreement…read more on TotalTele.com »
  
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• Nokia to deliver the world’s first standalone 5G system for rail operation

  12-12-2019 01:00
  Finnish giant Nokia has announced its intention to deliver a SA5G network for a 23-kilometre stretch of the S-Bahn Line 21, beginning at the key transport hub of Berliner Tor in Hamburg, Germany. As part of the Digitale S-Bahn Hamburg project, by 2021 driverless trains will travel along this line…read more on TotalTele.com »
  
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• Financial identities for the world’s unbanked population worth an estimated $250 billion to global GDP

  12-12-2019 01:00
  According to World Bank data, 67% of the world’s adult population are excluded from the formal economy because of their lack of credit history. However, a large proportion of this population have existing relationships with mobile operators, who frequently extend low cost, low risk offers to these customers, often in the form of airtime loans…read more on TotalTele.com »
  
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