Telecom news

• Customer service in the 5G era

  17-10-2019 18:58
  Telecoms.com periodically invites third parties to share their views on the industry’s most pressing issues. In this piece Simon Osborne, Head of Nokia Software Portfolio, offers some insight into customer service best practice as we move into the 5G era.
  When reflecting on the word “service,” it can clearly be defined as the act of serving. But who exactly are communication service providers (CSPs) serving?
  In the telecom industry, traditional service development has either be
  
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• Fraud alert: Popular video app Snaptube needs careful watching

  17-10-2019 18:45
  Secure-D discovers same developer code as seen in Vidmate case responsible for 70 million suspicious transactions in just six monthsLondon, October 17th, 2019 – Snaptube, a popular Android smartphone video app which claims some 40 million users, has been caught making millions of suspicious transactions without the knowledge of its users. The Snaptube app features the same piece of developer software code, Mango SDK, that was at the center of the Vidmate expose earlier this...Source: RealW
  
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• Samsung Galaxy S10 has a flaw that allows the fingerprint reader to be hacked

  17-10-2019 18:38
  Following the discovery by a UK user that any fingerprint could unlock their phone, Samsung has announced it will issue a software patch.
  The flaw was first made public earlier this week when Lisa Neilson from Castleford told the Sun newspaper about her discovery that she could unlock her Samsung Galaxy S10 with any finger, including her husband’s. It seems that the hack became possible when she put a screen protector on as the fingerprint reader in the S10 is embedded in the screen.
  It lo
  
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• BC Partners-backed cable group in talks for Vivacom

  17-10-2019 17:58
  United Group’s owners are expanding the business through add-on acquisitions
  
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• Concrete office block by London Bridge to be demolished

  17-10-2019 16:00 via feedproxy.google.com
  A fairly grim concrete office block that included a covered walkway between London Bridge and the railway station is to be demolished and redeveloped.Although in Southwark, the late 1960s building, Colechurch House is actually owned by the City of London’s Bridge House Estates, the centuries old trust fund that manages the bridges across the Thames and gives its surplus to charity.
  Colechurch House itself was built in the late 1960s and named after Peter of Colechurch who designed the firs
  
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• Uber is much more than a taxi firm

  17-10-2019 15:51
  To most people, Uber is just a cheap and convenient way to get home after a few drinks, but the scope of the business is extraordinary.
  While the inclusion of Uber at a broadband conference might have raised a few eyebrows, the overview given by Global Head of Connectivity Rahul Vijay demonstrated the creativity, innovation and stubborn drive which has ensured Silicon Valley and its residents are some of the most influential in the world.
  First and foremost, no-one should consider Uber as a taxi
  
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• Three UK suffers major network outage

  17-10-2019 14:23
  Many Three UK users have reported they have no signal, with Three apparently struggling to get to the bottom of it.
  Just as with competitor Vodafone, Three UK made the morning news for all the wrong reasons following widespread reports of no signal from its users. The PR challenge was made greater by the company’s apparent silence on the matter, with the Three UK support Twitter account silent until well into the morning and the web link apparently buckling under the strain of anxious punt
  
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• Dynamic Spectrum Alliance to bring spectrum industry and authorities together at the 2020 Global Summit

  17-10-2019 14:00
  The 2020 DSA Global Summit will provide updates on key spectrum sharing technologies and provide an opportunity for government and industry collaboration to close the digital divideWashington D.C., USA, 17 October 2019: The Dynamic Spectrum Alliance (DSA) has today announced the preliminary details for its annual Global Summit. Continuing its push for international collaboration with the goal of closing the digital divide worldwide, the 2020 Global Summit will take place in Paris, France, 2-4 Ju
  
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• O2 UK launches 5G network with no tariff premium

  17-10-2019 13:55
  As the last UK operator to switch on its 5G network, O2 seems to be trying to make up for lost time by charging its customers no premium to switch from 4G.
  The ‘new’ tariffs are the same as the old ones – i.e. you get the same amount of 5G data as you would 4G data, including an unlimited tier coming it at 40 quid a month. Initially only the following cities will have access to O2 5G and only in certain parts: Belfast, Cardiff, Edinburgh, London, Slough and Leeds. That will gro
  
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• Broadband access technology development strengthened by global merger of GiGAWire Alliance and HomeGrid Forum

  17-10-2019 13:21
  Merger of two leading industry forums creates global organization committed to compliance and interoperability of a widening portfolio of activityAmsterdam, Netherlands, 17 October 2019: The GiGAWire Alliance and the Home Grid Forum are merging – to create a new force in broadband access technology development and an organisation that will be structured to work across a widening portfolio covering IoT, Connected Cars, Smart Grid, Light Communications (Li-Fi) and GiGAWire MDU.The two allian
  
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• See the Admonitions of the Instructress to the Court Ladies

  17-10-2019 13:00 via feedproxy.google.com
  A document that is so rare and fragile that it can only be seen for a few weeks each year has gone on display in the British Museum.
  The Admonitions of the Instructress to the Court Ladies is a Chinese scroll thought to be one of, if not the, oldest such document in the world and is around 1,500 years old.The one in the museum is probably a copy of an earlier scroll, and it was composed, they think, to reprimand Empress Jia and to provide advice to the women in the imperial court. The painting i
  
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• BT insists the future is more than just 5G

  17-10-2019 12:47
  It might be dominating the headlines, demanding the lion’s share of CAPEX and a fresh opportunity to show some sort of innovation, but BT has reiterated the message that the future is more than just 5G.
  Speaking at Broadband World Forum in Amsterdam, BT’s enterprise business CEO Gerry McQuade offered the room a timely reminder that there is a lot more to creating a future-proofed telco than rolling out an expensive and flashy 5G network.
  “5G vision, whilst it is not the catalys
  
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• Ericsson optimism grows after another solid quarter

  17-10-2019 12:41
  Swedish networking vendor Ericsson reckons it’s capturing market share after announcing sales growth of 3% in Q3 2019.
  Ericsson derives much of its market sizing estimate from analyst firm Dell’Oro and last we heard they were saying the overall market is currently growing at 2%. That does point towards Ericsson increasing its market share and also makes us wonder about Huawei’s 24% growth, unless nearly all of that was down to its smartphone division.As you can see from the fir
  
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• NBN answers critics with construction to finish on time and on budget

  17-10-2019 12:20
  Australia’s NBN is a company which has taken its fair share of criticism over the last few years, but it is difficult to argue with the concept as well as the progress which is being made.
  Having laid 216,000 km of optical cables, build 27,000 street cabinets and deployed 2,200 fixed-wireless towers across the country, the construction phase of the project is drawing to a close.
  “In less than nine months, the major construction component of the NBN network will be complete, on-time a
  
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• INCA announces Golds Award winners, recognising innovation and leadership across UK’s independent broadband sector

  17-10-2019 10:33
  Manchester, UK, October 17, 2019: The achievements of some of the UK’s best independent network organisations and individuals were acknowledged last night, as the Independent Networks Cooperative Association (INCA) hosted its second annual INCA Golds Awards Dinner.As the UK Government pledges to reach its full fibre targets ahead of 2025, the awards recognise the innovative work being done by independent network operators to build next-generation networks to meet future broadband demands.
  
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• HS2 triggers the final voyage for Australia explorer

  17-10-2019 10:30 via feedproxy.google.com
  The remains of an explorer discovered during the clearance preparations for HS2 at Euston is to be reburied in his home town.Earlier this year, archaeologists working on the HS2 project behind Euston station, discovered the remains of Captain Matthew Flinders, the explorer who is credited with giving Australia its name. He was buried at St. James’s burial ground on 23rd July 1814. Following the expansion of Euston station westwards into part of the burial ground in 1840s, Flinders’s
  
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• Gaist recognised for technical innovation at esteemed INCA awards

  17-10-2019 10:00
  Skipton and Manchester, UK, 17 October 2019: Gaist, a multi-award-winning highway surveying and mobile mapping solutions provider, has been presented with the Technical Innovation award at the INCA Golds Awards 2019, recognising the continuing ground-breaking success of its solutions for the telecommunications sector.The prestigious award emphasises the technical ingenuity showcased in Gaist’s support of a Fibre-to-the-Premises (FTTP) Nationwide Roll-out project, which saw Gaist provide a
  
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• Revealing a lost Elizabethan theatre in East London

  17-10-2019 08:00 via feedproxy.google.com
  A shabby old 1960s office block and car park has been recently cleared away to reveal the remains of one of London’s earliest and little known theatres that dates from Elizabethan times.It’s not a famous playhouse as it lacks a magic word… Shakespeare. Without the fairy dust of fame, the theatre is little known outside historical circles, but it’s now gaining a second lease of life, as a building development on the site is letting archeologists get down and have a look a
  
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• O2 launches 5G in the UK, with no premium to customers

  17-10-2019 02:00
  O2 has switched on its 5G mobile network in the UK, becoming the third mobile network operator to launch next generation mobile services in the UK.
  O2 kicked off its 5G offering in Belfast, Cardiff, Edinburgh, London, Slough and Leeds today, with a promise to scale up its next generation network reach to 20 towns and cities in the UK by the end of the year…read more on TotalTele.com »
  
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• Millions left without voice and data services, as Three's UK network goes down

  17-10-2019 02:00
  Three customers in the UK have been left without voice, data and text services, as the country's fourth biggest mobile network suffered a serious outage today.
  Three customers took to social media to vent their frustration at the outage…read more on TotalTele.com »
  
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• FCC gives its approval for T-Mobile's merger with Sprint but the deal isn't signed off yet

  17-10-2019 02:00
  The Federal Communications Commission (FCC) has voted to approve the proposed merger between US carriers T-Mobile and Sprint, by a margin of 3 votes to 2.
  While the FCC has yet to formally publish its verdict…read more on TotalTele.com »
  
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• BT predicts renewed focus on network automation in 2020

  17-10-2019 02:00
  The global telecoms industry will see a renewed focus on network automation and opensource technologies over the next year, according to senior figures at BT.
  "In the next 12 to 18 months we expect to see a much greater focus on management and network orchestration (MANO)…read more on TotalTele.com »
  
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