• Liberty Global projects says telcos might have got the customer service memo

    Liberty Global has announced the beginning of a new project which will transform it communicates with customers, leaning on the ‘conversational commerce’ idea championed by Amazon.
    Considering it is such a prominent industry which spends so much on customer acquisition, you have to ask why it took the telcos this long to figure out that tolerable customer service is a good thing. Most businesses would tell you it is far more financially attractive to keep current customers happy and
  • The potential of Machine Learning to optimize content distribution

    Telecoms.com periodically invites expert commentators to share their insights into the most pressing industry issues. In this piece network AI specialists B.Yond explains why we need intelligence at the network edge.
    We live in a connected world that is constantly streaming—video, games, music—the demand for content is always on. And, with emerging technologies presenting massive potential, including virtual reality, augmented reality, autonomous transportation, and mobile infotainme
  • Ahead of its long-awaited public update, Synchronoss CEO Lurie speaks out

    Glenn Lurie, CEO of Synchronoss, will host a business update call next week, but we already caught up with him to find out what’s going on at this most intriguing of companies.
    We first spoke to Lurie in November of last year last year not long after he had become Synchronoss CEO. In the process of researching that interview saw that the company had both bought and sold a company – IntraLinks – in that same year, which seemed odd. So we did a bit more digging and uncovered a fa
  • Peterborough becomes Vodafone’s third gigabit city

    Vodafone and CityFibre have jointly announced Peterborough as the next beneficiary of the city-wide roll-out of full fibre infrastructure, after similar projects were announced in Milton Keynes and Aberdeen in recent weeks.
    The pair have been working on the promise to deliver full fibre connectivity in 12 cities and reaching one million homes across the UK by 2021, and Peterborough is lucky enough to be on the list. CityFibre has already laid a fibre spin throughout the city measuring 120km, but
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  • Connectivity boost accelerates Moldova, EU and Eastern Partnership science collaborations

    Core Facts Students, researchers and academics in the Republic of Moldova will be better able to collaborate with their peers in other countries and participate in international research projects following an increase in connectivity between the Moldovan research and education (R&E) network in Moldova and the pan-European backbone network, GÉANT.A 100 Gigabit-per-second (Gbps) network link was installed between Chisinau, Moldova, and Bucharest in Romania as a 100% upgrade to a previou
  • Telstra continues its growth in Europe with its network expansion and new hub in Paris

    22 March 2018 – Telstra, a leading telecommunications and technology company, today announced the expansion of its business in Europe with the Telstra Programmable Network soon to be available via new points of presence (PoPs) in Frankfurt and Paris in addition to a new office in Paris that will serve as Telstra’s hub for Continental Europe. This builds on Telstra’s already strong presence in Europe and follows recent investments including the acquisition of UK-based technology
  • The Facebook data privacy scandal is only tip of the iceberg

    The digital world has been rocked by the Facebook/Cambridge Analytica scandal, but it won’t be the last one; the internet is still the wild-west and it is only human nature to push the boundaries.
    A lot has been said over the last couple of days concerning the privacy debacle which we are currently wading through, especially after Facebook CEO Mark Zuckerberg broke his silence in an interview with CNN. Promises have been made, warnings put forward and apologies have sort of been said, but
  • NewVoiceMedia named in 2018 Inc. 5000 list of fastest-growing private companies in Europe

    LONDON, 22 March 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, has been recognised in the 2018 Inc. 5000 list of fastest-growing private companies in Europe. The 2018 Inc. 5000 Europe list serves as a unique report card on the European economy. Within an uncertain economic climate, latest aggregate revenue among the companies listed increased by €101.8 billion, nearly doubling aggregate revenue from 2013. The list features a...Sou
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  • RCom in talks over enterprise telecoms sale

    Deal would end company’s 15-year presence in Indian communications sector
  • Spain targets 100% fibre coverage by 2021

    Spain has unveiled plans to spend €525 million to extend fibre coverage to 100% of the country's population centres by 2021.Today, 76% of Spain's population already has access to high…read more on TotalTele.com »
  • Push for TIM network sale gathers strength

    The sale of TIM's fixed network assets could be on the cards if activist investor Paul Singer has his way.Singer's Elliott Capital Advisors holds 5.74% of TIM, formerly known as Telecom Italia, according to an update from Italian market watchdog Consob on Wednesday…read more on TotalTele.com »
  • One year and counting for KT 5G

    KT Corp on Thursday announced it will commercially launch 5G services in March 2019.The South Korean operator, which ran a trial 5G service at the PyeongChang Winter Olympics last month…read more on TotalTele.com »
  • Mexico launches shared 700-MHz LTE network

    Mexico on Wednesday formally launched its shared LTE network at an event attended by President Enrique Peña Nieto, according to an agenda announcement from the government…read more on TotalTele.com »
  • China Mobile 2017 profit up 5% on wireless data growth

     China Mobile on Thursday reported a strong set of results for 2017, as wireless data revenue accounted for more than half of the operator's full-year service revenue for the first time."We have made outstanding achievements on multiple fronts, sustained favourable growth momentum and bolstered our position as a market leader…read more on TotalTele.com »
  • Bezeq posts profit warning on satellite biz as CEO quits

    Bezeq on Wednesday lowered its net profit forecast for the full year, just days after its embattled chief executive resigned her position.In a stock exchange announcement, the Israeli telecoms operator said it will post a net profit attributable to shareholders of 1…read more on TotalTele.com »
  • 9mobile buyer pays up

    Teleology Holdings, the preferred bidder for Nigeria's 9mobile has paid a US$50 million deposit for the company a day ahead of deadline, pushing the deal a step closer to completion.The investment firm is expected to pay the balance of the agreed $500 million purchase price in the next 90 days and thereby take control of the mobile operator…read more on TotalTele.com »

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