• Reliance Industries reports first profit for telecom unit Jio

    Analysts caution that cash flow remains strongly negative at upstart division
  • WhatsApp takes a step into the world of business

    WhatsApp has launched a business version of the popular messaging app, just to make sure businesses don’t actually have to talk to those pesky customers face-to-face.
    The move should not come as a surprise as the man on the street either doesn’t have the time to talk to businesses on the phone, or quite frankly doesn’t want to. The resentment of conversation goes both ways.
    “People all around the world use WhatsApp to connect with small businesses they care about —
  • BT pension plans rejected by High Court

    Telecoms group wants to overhaul scheme to deal with £14bn deficit
  • Vodafone UK seems to have finally sorted out its customer service issues

    UK telecoms regulator Ofcom has published its latest customer complaints numbers and they indicate Vodafone has finally sorted out its customer service.
    In Q3 2017 Ofcom received ten complaints per 100,000 users for Vodafone. That still makes it the most complained-about UK operator but only just ahead of BT, TalkTalk and Virgin Mobile. The bad news for Vodafone is that it still has a way to go to get down to the level of the other MNOs, all of which got three complaints per 100,000.
    But credit
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  • West and Central Africa connects to the global R&E network to unleash its potential

    Cambridge and Accra |19 January 2018 - The EU-funded AfricaConnect2 project has just announced that, following the tender call to connect West and Central (W&C) Africa back in June 2016, GÉANT has awarded a 15-year contract to MainOne for connectivity services. By signing the contract through AfricaConnect2, WACREN, the regional Research and Education Network in West and Central Africa, will join the global Research and Education (R&E) networking community. In addition to that, a
  • Italy put Apple and Samsung into the naughty corner

    Italian watchdog Autorita Garante Della Concorrenza e del Mercato is taking a closer look at the activities of Apple and Samsung to decide whether they should be fined over software updates to slow devices.
    According to Reuters, the Italian antitrust regulator will join various other bodies in investigating whether the suspect activities violate any laws. The potential damage here could be quite considerate, as investigations are focusing around four consumer protection laws, violations of which
  • Nokia crows about flogging some kit again

    Japanese operator NTT Docomo bought some baseband gear from Nokia. That’s it – nothing else happened – sorry.
    It was great gear though, with all the bells and whistles like antenna and flashing LEDs and that. In fact, as far as baseband gear goes, it wouldn’t be an overstatement to call it legendary. KDDI and Softbank are going to be sooo jealous when NTT installs these paragons of shininess. They’re going to want to just chuck their basebands in the bin.
    And as if
  • Big Blue hits growth for first time in 23 quarters

    IBM has ended one of the longest losing streaks in the technology world with it latest earnings, and it did it in style, exceeding analyst revenue expectations by almost $500 million.
    The fall from grace was very well documented, but just like Microsoft and Netflix, IBM has now proven that giants can make a big change in strategic direction and maintain lofty positions at the top of the ranking tables. Perhaps there will be a few other of the big boys who will be looking over, trying to pick out
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  • Court defeat deals blow to BT pension plans

    Company is trying to bring down a deficit worth £14bn
  • NewVoiceMedia strengthens leadership team with appointment of Olivier Gachot as Executive Vice President of North America Sales

    LONDON, 19 January 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, has appointed Olivier Gachot as Executive Vice President of North America Sales. Based in San Francisco, Gachot will lead NewVoiceMedia’s sales organisation in North America, accelerating growth through new customer acquisition and maintaining successful and tru
  • What is the best way for telcos to grow in 2018?

    2018 could see a flurry of M&A activity in the global telecoms market, particularly amongst the smaller sized players, according to a number of industry experts. With the cost pressures and slim margins that operators are experiencing at the moment, more and more telecoms companies are looking to consolidate their positions.   "From an investor perspective, owners and operators are very keen to pursue such opportunities, so that they can make better use of scales of economy in the
  • Ultra-fast subsea cable to link US and Australasia by June 2018

    Hawaiki Submarine Cable LP and TE SubCom have announced that the Hawaiki Trans Pacific Cable System is now more than 50% complete. The project will be completed by June 2018, according to a company release.“The start of 2018 finds Hawaiki closer and closer to ready for service&rdquo…read more on TotalTele.com »
  • Qualcomm takes a step closer to $47 billion NXP buyout

    Tech giant Qualcomm is poised to acquire Dutch automation firm NXP for $47 billion, as regulators in Korea and the EU approve the proposed deal. With the European Commission and the Korean Fair Trade Commission authorising the deal, Qualcomm has now received 8 of the 9 approvals required from regulators around the world…read more on TotalTele.com »

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