• ‘Something has gone very wrong’: how the carers scandal was exposed

    A Guardian investigation revealed how hundreds of thousands of people were plunged into debt – and some criminalised – for looking after their loved onesOne February afternoon in 2016, Sir Robert Devereux, at the time the most powerful official in the Department for Work and Pensions (DWP), was stopped by a junior colleague as he walked through the car park of a civil service office in Preston, Lancashire. Was he aware, the worker asked, about the problems with carer’s allowanc

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