Sales & Marketing news

• How eBay built a ‘human ecosystem’ on customer-centricity

  20-08-2019 13:40
  The eBay Retail Revival project in Wolverhampton.In the UK, more than 25 million people browse, buy or sell on eBay each year, with participation growing by around 7.5% every 12 months. Indeed, the auction site has a 60% penetration rate among UK shoppers who buy online.
  The company has had customer-centricity at its heart since it was formed by Pierre Omidyar in 1995 as a place where people could interact and bid for items.
  “Despite being technology-based, eBay has always been a human eco
  
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• I visited Colombia for the first time with my partner. My trip would've been better if I'd known these 4 things.

  18-02-2026 19:00 via businessinsider.com
  I loved exploring Colombia, but there are several things I wish I'd known when planning my itinerary.Jennifer AdamsI spent eight days in Colombia, and visited places including Cartagena and Medellín.We had an amazing time, but as first-time visitors, we made a few mistakes we wouldn't repeat.I should've planned my itinerary differently and taken out much more cash.I didn't know what to expect when I first visited Colombia, but my eight-day stay in the country was warm, beachy, and somethi
  
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• How hit men actually work, according to a former undercover ATF agent

  18-02-2026 18:53 via businessinsider.com
  Eric Immesberger posed as a hit man in undercover operations to gather evidence against people attempting to hire one.
  He is a former agent for the Bureau of Alcohol, Tobacco, Firearms and Explosives who spent 21 years investigating violent crime, including firearms trafficking, organized criminal crews, and murder-for-hire plots.Movies and TV often portray murder for hire as a clean, professional transaction. In reality, it's rare, emotionally driven, and far easier to unravel than people expec
  
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• NordVPN deal: Get a free Amazon gift card and save up to 74%

  18-02-2026 18:45 via businessinsider.com
  When you buy through our links, Business Insider may earn an affiliate commission. Learn moreThe new NordVPN deal offers major savings on several plans, along with Amazon gift cards on select two-year subscriptions.NordVPNNordVPN, one of the leading virtual private network services, is offering some major savings opportunities in its latest deal. Customers can save up to 74% and, for a limited time only, select plans come with a free Amazon gift card at no extra cost.The latest NordVPN deal does
  
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• This corner of the tech sector will offer shelter from the AI-disruption storm, analyst says

  18-02-2026 18:38 via businessinsider.com
  The Palo Alto Networks logo, the American multinational cybersecurity company on display at an industry conference.Joan Cros/NurPhoto via Getty ImagesInvestors have been rattled by fears of AI disruptions to a range of industries in the last few weeks. Wedbush analyst Dan Ives says the cybersecurity space offers resilient exposure to AI. Palo Alto Networks, CrowdStrike, and Zscaler are Wedbush's top stock picks in the space. There's one corner of the tech sector where investors can hide out from
  
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• 21 eerie photos show what happened to Sarajevo's Olympic venues after the 1984 Games

  18-02-2026 18:31 via businessinsider.com
  SARAJEVO, BOSNIA AND HERZEGOVINA â" JANUARY 4: Snowfall blankets city as winter weather affects the capital Sarajevo, Bosnia and Herzegovina, on January 4, 2025.Samir Jordamovic/Anadolu/Getty ImagesSarajevo, the capital of Bosnia and Herzegovina, hosted the Winter Olympics in 1984.Not even a decade later, the city was ground zero in the war for Bosnian independence.Four decades after the Games, many of the Olympic venues have remained abandoned.Over 40 years ago, the Yugoslavian city of Sa
  
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• I'm 40 and have similar health issues as my 95-year-old grandmother. I look to her for strength.

  18-02-2026 18:14 via businessinsider.com
  The author and her superager grandmother have similar health issues.Courtesy of Kristina KasparianMy grandmother is 95 years old, and I'm 40, but we have the same medical issues.She isn't slowing down even though she's a superager, so she gives me strength.We rely on each other during this time when our bodies are changing."What did you do today?" my superager grandmother Rosine, nicknamed Neni, asks me almost as soon as she picks up the phone on our nightly chats.At 95, Neni lives on her own in
  
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• Why your morning coffee costs more than ever, even though beans are cheaper globally

  18-02-2026 18:13 via businessinsider.com
  Baristas make coffee for visitors during the 22nd African Fine Coffees Conference and Exhibition in Addis Ababa, Ethiopia, Feb. 6, 2026.Geng Xinning/Xinhua via Getty ImagesCoffee prices in the US have touched their highest level since the 1980s. Coffee is still feeling pressure from Trump's tariff policies. Other parts of the world are seeing prices edge lower amid more favorableInflation may be cooling, but there's one part of Americans' routines that isn't yet feeling relief: a morning cup of
  
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• The best organic mattresses in 2026

  18-02-2026 18:08 via businessinsider.com
  When you buy through our links, Business Insider may earn an affiliate commission. Learn moreWe tested top organic mattresses for comfort, certifications, and value.Jaclyn Turner;James Brains/Business InsiderIf you're looking to incorporate more natural and non-toxic materials into your bedroom an organic mattress is a good place to start. Organic mattresses promise cleaner materials and fewer questionable chemicals — but not every mattress labeled "natural" or "eco-friendly" meets rigorou
  
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• Take a walk through America's first 1950s suburb in 25 vintage photos

  18-02-2026 18:08 via businessinsider.com
  Bernard Hoffman/Getty ImagesThanks to the postwar Baby Boom and other factors, families in the '50s began moving to the suburbs.Levittown in Long Island, New York, is widely recognized as the first modern American suburb.Each home looked the same — they were all built in the Cape Cod-style and cost around $7,000.As World War II came to an end, families looked for ways to start over. Emboldened by the GI Bill's provisions for home loans, they moved out of the cities in droves for newly deve
  
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• Photos show the best looks Nick Jonas and Priyanka Chopra have worn together, from the Met Gala to the Grammys

  18-02-2026 18:06 via businessinsider.com
  Priyanka Chopra Jonas and Nick Jonas at "The Bluff" premiere in Hollywood, California.Brianna Bryson/Getty ImagesNick Jonas and Priyanka Chopra Jonas have been sharing standout fashion moments since 2017.They often attend red carpets together in glamorous looks.On occasion, they also wear daring outfits that include sheer fabric, sparkles, and unique shoes.Nick Jonas and Priyanka Chopra Jonas are the definition of a power couple.Since 2017, the 33-year-old musician and 43-year-old actor have con
  
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• The political fight over prediction markets is heating up

  18-02-2026 17:56 via businessinsider.com
  CFTC Chairman Michael Selig is siding with prediction markets in their ongoing legal battles with state regulators.Andrew Harnik/Getty ImagesThe Trump administration is coming out swinging on the side of prediction markets.The top federal regulator is seeking to protect the companies from state-level regulation.That's generating blowback, including from some in the GOP.Prediction markets like Kalshi and Polymarket have a powerful new ally: the Trump administration.Commodity Futures Trading Commi
  
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• Why a godfather of AI still thinks his 4-year-old grandson should go to college

  18-02-2026 17:51 via businessinsider.com
  Bengio said education is valuable because of how it can help people make good decisions.Jemal Countess/Getty Images for TIMEThe rise of AI is calling into question the value of college degrees that lead to white-collar work.But an "AI godfather," Yoshua Bengio, still wants his four-year-old grandson to go to college.Bengio said education isn't just about getting a job, but understanding society.Is there any value in going to college when AI is expected to fundamentally reshape white-collar work?
  
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• What's it like to work for Elon Musk? X's product head describes small, flat teams with weekly reviews from Musk himself

  18-02-2026 17:49 via businessinsider.com
  Nikita Bier said that Elon Musk's X was "essentially operating like a startup."Marc Piasecki/Getty ImagesWant to work for one of Elon Musk's companies? Expect small, flat teams.X product head Nikita Bier compared his experience at X to past jobs at Meta and Discord on the "Out of Office" podcast.Bier said that Musk holds "weekly reviews" of one or two slides with every X engineer.One of Elon Musk's lieutenants at X is sharing what it's like to work in the trenches with him.There are some tradema
  
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• Student-loan borrowers are now getting checks in the mail through a $100 million settlement with a major lender

  18-02-2026 17:30 via businessinsider.com
  Former CFPB Director Rohit Chopra reached a settlement with Navient over claims the lender overcharged student-loan borrowers.Michael A. McCoy/Getty ImagesStudent-loan borrowers are now receiving checks from a $100 million settlement by Navient.A government watchdog accused Navient of misleading borrowers on their repayment options.The settlement comes as the Trump administration has reduced student-loan oversight.Student-loan borrowers, check the mail: there might be some money waiting for you.
  
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• My family moved to Canada with only 3 weeks of planning. It was chaotic, but we're still here 6 years later.

  18-02-2026 17:24 via businessinsider.com
  My wife and I at our new home in Canada.Tara PyfromAfter a hurricane hit our home in the Bahamas in 2019, we decided to permanently move to Canada.Our family did so after a three-week whirlwind of online research and thorough paperwork.The quick move wasn't easy, but we're still in Canada six years later and glad we did it. "I guess we're moving to Canada."It was a quiet, almost outrageous statement considering our position. Just a few weeks earlier, Hurricane Dorian had slammed into our home in
  
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• Tesla avoids sales freeze in California after dropping 'Autopilot' marketing

  18-02-2026 17:07 via businessinsider.com
  Tesla agreed to remove the term "Autopilot" from its marketing materials in California. The decision will help the automaker sell cars in its largest US market.Kevin Carter/Getty ImagesTesla can keep selling and producing cars in California after it agreed to drop its use of "Autopilot" in marketing.California had argued the Autopilot branding implied drivers could rely exclusively on the tech.California is critical to Tesla's car sales. It's also home to two of the carmaker's manufacturing hubs
  
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• I visited a speakeasy hidden inside Denver Airport. It wasn't what I expected, but I had a lot of fun.

  18-02-2026 16:57 via businessinsider.com
  I visited Denver Airport's hidden bar, Williams & Graham. Kasia KovacsI visited Williams & Graham, a speakeasy hidden inside Denver International Airport.The bar had an extensive cocktail menu and a decent amount of food options, too.My drink was pretty good, and the experience was a fun way to pass the time during my layover.Flying internationally in the winter can be difficult — crowded airports sometimes turn into a no-man's land of grumpy travelers, downcast due to bad weather
  
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• A startup wants to beat Airbus and Boeing with an ultra-wide 'flying wing' jet with massive cargo space

  18-02-2026 16:31 via businessinsider.com
  A US startup wants to lure customers with lucrative cargo space unavailable on today's narrowbodies.NatliusUS startup Natlius unveiled plans for a dual-deck blended-wing jet with a level for passengers and another for cargo.It's a familiar setup, but the ultra-wide jet would hold more freight than existing narrowbodies.The smaller, cargo-heavy plane could be built as a designated freighter and replace the Boeing 757.Airbus' CEO recently said the future of flying is a B2-bomber-shaped "blended-wi
  
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• Business Insider wins first George Polk Award

  18-02-2026 16:14 via businessinsider.com
  Business Insider data center seriesBusiness Insider/Google EarthI'm thrilled to share that Business Insider has won the George Polk Award for Environmental Reporting for The True Cost of Data Centers, an investigation that created the most comprehensive national database of data centers and revealed hidden costs of the AI boom.The George Polk Awards, which honor original, resourceful, and thought-provoking investigative work, are widely considered among the most prestigious in journalism. The ju
  
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• Wall Street's 'Dr. Doom' economist blasts bitcoin as a 'bogus' asset, and says crypto risks destabilizing the financial system

  18-02-2026 16:09 via businessinsider.com
  Pier Marco Tacca/Getty Images"Dr. Doom" is bashing bitcoin amid the token's recent sharp decline.Nouriel Roubini said the crypto's decline shows that it is a "bogus" asset.He flagged risks to the financial system as stablecoins become more integrated with banking.One of Wall Street's biggest crypto skeptics is taking fresh aim at bitcoin amid its steep sell-off.Nouriel Roubini — also known as "Dr. Doom" for his frequently apocalyptic predictions on markets and the economy — doubled d
  
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• Ukraine's drone war showed the West it needs to view small drones less like prized gear and more like expendable ammo

  18-02-2026 15:48 via businessinsider.com
  Ukraine's allies want to learn as much as possible from how it's conducting drone warfare.Wolfgang Schwan/Anadolu via Getty ImagesThe war in Ukraine is showing Western militaries that they can't treat small drones too preciously.A NATO veteran who volunteered to fight in Ukraine said they must be seen as expendable.Officials from the US and UK armies said they are increasingly training with that in mind.Ukraine's large-scale drone war is pushing Western militaries to treat small drones less as h
  
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• Miami isn't the next Silicon Valley. It's something much weirder.

  18-02-2026 15:30 via businessinsider.com
  Kevin Dietsch/Getty Images; Getty Images; Rebecca Zisser/BITech's elite are taking their talents to South Beach — again.In January, David Sacks, the venture capitalist and crypto and AI czar, proclaimed that Miami will soon replace New York City as America's financial capital. Stripe's Patrick Collison has been marveling at the city's "boomtown" vibes. With California flirting with a one-time tax on billionaires, said billionaires like Larry Page, Sergey Brin, and Mark Zuckerberg are buyin
  
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• Piper Sandler says to buy these 14 stocks set to get a boost from a strong manufacturing cycle

  18-02-2026 15:28 via businessinsider.com
  Anna Moneymaker/Getty ImagesPiper Sandler forecasts a cyclical boom and advises buying manufacturing-sensitive stocks.Manufacturing data shows further expansion is likely ahead.Stocks Piper Sandler is bullish on include Ford, Dillard's, UPS, and more.All signs point to a cyclical boom ahead, according to Piper Sander's top strategist, Michael Kantrowitz — and the firm says it "strongly" advises investors to load up on stocks best positioned to benefit from the shift."We continue to recomme
  
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• Starbucks investor group gears up for board fight over backsliding labor relations

  18-02-2026 15:01 via businessinsider.com
  A showdown is brewing between Starbucks and its shareholders over ongoing labor tensions.ANGELA WEISS / AFP via Getty ImagesSome Starbucks investors are urging shareholders to oppose re-electing two board directors.The board members are responsible for "backsliding" labor relations, the concerned shareholders say.Unionized baristas, backed by figures like Bernie Sanders, are on their fourth strike in two years.A group of Starbucks investors is escalating their pressure campaign over the coffee g
  
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• Why Berkshire Hathaway's New York Times bet is a fitting end to the Warren Buffett era

  18-02-2026 15:00 via businessinsider.com
  Berkshire Hathaway CEO Warren Buffett prepares to throw a newspaper in a competition just before the company's annual meeting in Omaha, May 4, 2013.REUTERS/Rick WilkingWarren Buffett's Berkshire Hathaway invested in The New York Times during his final weeks as CEO.While one of his deputies likely placed the bet, it's a fitting last purchase for the Buffett era.Buffett went from delivering newspapers as a boy to owning dozens of publishers.Warren Buffett's Berkshire Hathaway bought one new stock
  
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• Climb aboard the USS Joseph P. Kennedy Jr., a warship named for JFK's brother that played a pivotal role in the Cuban Missile Crisis

  18-02-2026 14:32 via businessinsider.com
  The USS Joseph P. Kennedy Jr. (left) was named for John F. Kennedy's brother.Donald Gargano/Shutterstock ; Universal History Archive/Universal Images Group via Getty ImagesThe USS Joseph P. Kennedy Jr. served in the Korean War, Vietnam War, and the Cold War.The Gearing-class destroyer was named for John F. Kennedy's older brother, Joseph P. Kennedy Jr.The ship is now a museum and war memorial docked at Battleship Cove in Fall River, Massachusetts.In the 2000 film "Thirteen Days" dramatizing the
  
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• Olympic skier Eileen Gu shut down a reporter's 'ridiculous perspective' when asked if her 2 silver medals are '2 golds lost'

  18-02-2026 14:23 via businessinsider.com
  22-year-old Gen Zer Eileen Gu is being applauded online for her confident and no-nonsense response to a journalist's question.Wang Peng/Xinhua via Getty ImagesOlympic skier Eileen Gu shut down a question on whether winning two silver medals was "two golds lost."Gu, representing China, responded confidently, emphasizing her historic achievements.Gu's response aligns with Gen Z's candid narratives at this Winter Olympics.Five-time Olympic medalist Eileen Gu just shut down a reporter's question ask
  
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• There's a lot at stake for the tech giants betting big on wearables

  18-02-2026 14:16 via businessinsider.com
  Getty Images; Tyler Le/BIThis post originally appeared in the Business Insider Today newsletter.You can sign up for Business Insider's daily newsletter here.AI's next target? Helping you kick your phone addiction.AI devices are a top priority for Big Tech companies that view it as the future of how humans and AI interact, writes BI's Amanda Hoover.You've likely heard of this hardware before, which acts as a sort of AI sidekick for your life. From the Rabbit R1 and Humane to Friend, the names are
  
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• Jay-Z's luxury watch collection is worth millions and includes one of the most complicated timepieces ever made

  18-02-2026 14:14 via businessinsider.com
  Dan Mullan/Getty ImagesBillionaire rapper Jay-Z loves luxury watches; the rarer and harder to get, the better.His collection includes timepieces from Audemars Piguet, Richard Mille, and Patek Philippe.He's even worn watches valued at $1 million to attend events like the Grammy Awards.Jay-Z has been name-dropping luxury timepieces in his songs for decades.References to Rolex, Audemars Piguet, and Hublot are scattered throughout his music catalog.He doesn't just rap about watches, though. The bill
  
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