Sales & Marketing news

• CMO 'collaborators' would drive up CX standards

  05-10-2018 02:00 via warc.com
  Brands will be aware of the importance of great customer experience (CX), but how best to deliver it has eluded some, which is why a new report that recommends an enhanced role for CMOs to drive up CX standards could provide the answers. ...
  
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• Chappell Roan leaves Casey Wasserman's talent agency after he appeared in the Epstein files

  10-02-2026 06:15 via businessinsider.com
  Chappell Roan said she was leaving her talent agency after the CEO appeared in the Epstein files.Jeff Kravitz/FilmMagic/Getty ImagesChappell Roan is leaving the talent agency Wasserman Music after its CEO appeared in the Epstein files."I hold my teams to the highest standards and have a duty to protect them as well," Roan said.Casey Wasserman apologized after past emails between him and Ghislaine Maxwell emerged.Chappell Roan is leaving talent agency Wasserman Music. Last month, the agency's CEO
  
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• Elon Musk said he'll congratulate Blue Origin if they land on the moon before SpaceX — he's focused on something else

  10-02-2026 06:04 via businessinsider.com
  Tesla CEO Elon Musk admitted he has sometimes made mistakes in his approach to hiring.Alex Brandon/APElon Musk says he would congratulate Blue Origin if it reaches the moon before SpaceX.SpaceX is focused on a more ambitious goal of building a "self-growing city" on the moon, Musk said.He added that SpaceX is "more the tortoise than the hare," a reference to Jeff Bezos' tortoise post.Elon Musk says he's happy to lose one lunar milestone if it helps him win the bigger prize.The SpaceX chief said
  
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• I've traveled to over 40 countries. These 5 bucket-list destinations left me disappointed.

  10-02-2026 06:03 via businessinsider.com
  Andre Neveling says Bali seemed to be an island straining under mass tourism.Andre NevelingAs a seasoned traveler, Andre Neveling learned that some places are better left as fantasies.A layover in Cairo revealed how modern chaos can overshadow even the most majestic ancient wonders.For Neveling, Bali felt more like a commercial cult, and he was shocked by how rude people were in Paris.My obsession with travel began early. While other kids plastered their walls with posters of pop stars, I pinned
  
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• Drones on Ukraine's frontline perform so unpredictably in frigid weather that it's like 'Russian roulette': commander

  10-02-2026 06:02 via businessinsider.com
  Andrieiev, pictured here, is a deputy drone commander fighting in the Kharkiv direction.Ukrainian 3rd Army CorpsA Ukrainian commander shares how extreme cold can significantly degrade an FPV drone's performance.The senior lieutenant said anything from the drone's camera lens to its battery can be disrupted.Ukraine just endured one of its coldest weeks of the war, with temperatures dropping to -6°F.Extreme winter temperatures can pose an onslaught of technical challenges for drone operators o
  
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• A16z partner says that the theory that we'll vibe code everything is 'flat wrong'

  10-02-2026 06:01 via businessinsider.com
  The A16z GP said that software stocks have been completely oversold.Harry Murphy/Sportsfile for Collision via Getty ImagesAnish Acharya says it is not worth it to use AI-assisted coding for all business functions.AI should focus on core business development, not rebuilding enterprise software.The A16z partner added that software stocks that took a beating last week were oversold.Vibe coding everything is just not worth it, says an Andressen Horowitz partner.On an episode of the "20VC" podcast re
  
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• Olympic skier Lindsey Vonn, 41, says she has a tibia fracture and no regrets

  10-02-2026 04:56 via businessinsider.com
  Lindsey Vonn.Kevin Voigt/Getty ImagesLindsey Vonn, 41, says she has a complex tibia fracture that will require multiple surgeries to fix.The US alpine skier had to be airlifted off the slopes after crashing during Sunday's race at the Milan Olympics.Vonn's father said that he would prefer she retire from the sport.Lindsey Vonn, 41, says she has "no regrets" about her Olympics comeback despite her crash during the women's alpine downhill competition on Sunday.The US alpine skier was about 13 seco
  
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• This performance underwear made from wool regulates body temperature and wicks moisture better than technical fabrics — it's pricey at $45 a pair, but well worth the investment

  10-02-2026 03:24 via businessinsider.com
  When you buy through our links, Business Insider may earn an affiliate commission. Learn moreThe Insider Picks team writes about stuff we think you'll like. Business Insider has affiliate partnerships, so we get a share of the revenue from your purchase.
  Smartwool's InstagramFounded in the Colorado Rockies, Smartwool has been making premium outdoor gear using imported merino wool for nearly 25 years. One of its best-selling products is the Merino 150 Boxer Briefs.
  By only using the wool of merin
  
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• These cleverly designed women's work pants use your own body heat to smooth wrinkles – and they're worth the $145

  10-02-2026 03:18 via businessinsider.com
  When you buy through our links, Business Insider may earn an affiliate commission. Learn moreThe Insider Picks team writes about stuff we think you'll like. Business Insider has affiliate partnerships, so we get a share of the revenue from your purchase.
  Ministry of SupplyMinistry of Supply's Skinny Kinetic Pants ($145) fix their own wrinkles by redirecting your body heat, and they stretch without losing shape.
  I tested them out, and they hold up to their promises: wrinkle-free and flexible with
  
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• Salesforce quietly laid off workers in a new round of cuts

  10-02-2026 03:13 via businessinsider.com
  Salesforce CEO Marc Benioff.Halil Sagirkaya/Anadolu via Getty ImagesSalesforce cut part of its workforce earlier this month.Staff in teams across marketing, product, and data were let go.The cut involved fewer than 1,000 roles, according to a person familiar with the matter.Salesforce made cuts to its workforce at the beginning of this month.The cut involved fewer than 1,000 roles, according to a person familiar with the matter.At least nine employees posted on LinkedIn that their roles had been
  
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• Salesforce appoints 6 new leaders in an executive shake-up after 5 high-profile departures

  10-02-2026 02:30 via businessinsider.com
  co-founders of Airkit: Adam Evans and Stephen EhikianAirkitSalesforce has appointed new leaders in an executive shake-up.Six new hires and promoted executives will lead businesses like Agentforce and Slack.The executives replace five high-profile leaders who have announced departures since December.Salesforce has hired or promoted six new leaders, replacing five high-profile leaders who have announced departures from the company since December, according to a person familiar with the changes.Iai
  
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• Trump threatens to block the opening of a bridge between Ontario and Michigan in ongoing spat with Canada

  10-02-2026 01:20 via businessinsider.com
  Trump threatens to block the opening of the Gordie Howe Bridge, which connects Ontario to Michigan.Business Wire/APPresident Donald Trump threatens to block the opening of the Gordie Howe Bridge, which connects Ontario to Michigan.Tensions rose as Trump demanded that the US own half of the new Canada-US bridge.Trump has been threatening to hike tariffs on Canadian goods and aircraft.President Donald Trump is threatening to block the opening of the Gordie Howe International Bridge, a long-awaited
  
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• Tommy John underwear and briefs are 30% off with our exclusive coupon

  10-02-2026 00:46 via businessinsider.com
  When you buy through our links, Business Insider may earn an affiliate commission. Learn moreTommy JohnWhy we love this Tommy John saleUnderwear is one of those essentials you only notice when it's not doing its job. If your basics are itchy, digging in, or constantly shifting, it might be time for an upgrade. Brands like Tommy John focus on breathable, cooling, moisture-wicking underwear that stays put and feels comfortable all day. Known for elevated basics that actually perform, Tommy John un
  
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• Tesla loses another sales executive

  10-02-2026 00:42 via businessinsider.com
  Elon Musk at the World Economic Forum in Davos, Switzerland, in 2026.Harun Ozalp/Anadolu via Getty ImagesTesla vice president Raj Jegannathan announced he had left the carmaker after 13 years.Jegannathan had been tasked with leading Tesla's sales and service departments in North America.Tesla delivery numbers have slumped over the past year.Raj Jegannathan, who was once tasked with managing Tesla's sales and service team in North America, announced his departure from the company on Monday.Jegann
  
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• How to get free diamonds with your Valentine's Day jewelry order from Brilliant Earth

  10-02-2026 00:07 via businessinsider.com
  When you buy through our links, Business Insider may earn an affiliate commission. Learn moreBrilliant EarthBuying fine jewelry online can feel intimidating — especially when you're spending real money on diamonds. Brilliant Earth is one of the more established options in the space, founded in 2005 and known for engagement rings, wedding bands, and everyday fine jewelry featuring both natural and lab-grown diamonds. If you're shopping for Valentine's Day gifts, the brand typically leans in
  
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• The best chocolates to gift for Valentine's Day, according to a professional chocolatier

  09-02-2026 23:41 via businessinsider.com
  When you buy through our links, Business Insider may earn an affiliate commission. Learn moreI used my experience as a professional chocolatier to test over 100 truffles, bonbons, and caramels. These are my picks for the best chocolate.Bon Bon Bon; Christopher Elbow; Dandelion Chocolate Factory; EHChocolatier; Fran's Chocolates; See's Candies; Gilbert Espinoza/Business InsiderChocolate is a classic Valentine's Day gift for a reason — it's equal parts indulgent, thoughtful, and delicious. W
  
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• The Marines pulled off another clean audit. The rest of the US military still hasn't.

  09-02-2026 23:31 via businessinsider.com
  The Marines are the only US military service to have passed a clean audit. They just did it again.Cpl. Keegan Jones/US Marine CorpsThe Marine Corps passed its third consecutive audit; it's the only military service to pass one.The rest of the US military has failed to pass any audit since they became mandatory in 2018.Officials say systems modernization efforts are helping untangle financial and logistics chokepoints.The Marine Corps has again done what the rest of the US military has repeatedly
  
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• I tested nearly every silk pajama brand to find the best sets that are actually washable

  09-02-2026 23:16 via businessinsider.com
  When you buy through our links, Business Insider may earn an affiliate commission. Learn moreSamantha Crozier/Business InsiderSilk pajamas are the epitome of luxurious loungewear. Waking up in them makes me feel like Grace Kelly, stretching her arms and sipping tea as she prepares for a day of being generally elegant. The vibes are: an evening martini from a crystal coupe, a late-night soak in a claw-footed tub, and breakfast in a bed that has a view of the Eiffel Tower.However, silk pajamas are
  
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• How to watch luge at the Olympics: Live stream the 2026 Winter Games free from anywhere

  09-02-2026 23:03 via businessinsider.com
  When you buy through our links, Business Insider may earn an affiliate commission. Learn moreLuge events will run until February 12, 2026.Athit Perawongmetha/REUTERSThe Olympics are underway, and the high-intensity luge events are speeding by. If you're hoping to learn how to watch luge at the Olympics before it ends, you've come to the right place. For the unfamiliar, or those who have only seen a quick flash of a person on a screen as they launch down the track at speeds reaching up to 90mph,
  
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• The 10 best dog foods, with guidance from veterinarians

  09-02-2026 23:01 via businessinsider.com
  When you buy through our links, Business Insider may earn an affiliate commission. Learn moreThe best dog foods from brands like Royal Canin, Hill's, Purina, and Nature's Recipe are nutritionally complete and balanced.Chewy/Business InsiderChoosing a healthy dog food can feel overwhelming. The pet food market is enormous, with hundreds of dog food brands, recipes, and formulations to sift through. If you have a puppy, you probably know it's best to feed a puppy formula, but you may wonder if you
  
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• I was in the stands for Bad Bunny's Super Bowl halftime show. Here's what it was like.

  09-02-2026 22:40 via businessinsider.com
  I watched Bad Bunny's historic Super Bowl halftime show from the stadium stands.Todd Rosenberg/Getty ImagesI was at Levi's Stadium when Bad Bunny performed his historic Super Bowl halftime show.We missed the surprise cameos from Pedro Pascal and Cardi B.The crowd absolutely lost it when Lady Gaga appeared."Look for us on TV!" I told my parents before my fiancé and I headed to Levi's Stadium in Santa Clara, California, for our very first Super Bowl."Oh, we're not going to watch the game,"
  
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• See how Bad Bunny's style has evolved from his early days to the Super Bowl Halftime Show stage

  09-02-2026 22:35 via businessinsider.com
  Bad Bunny's 2026 style looks nothing like what he wore a decade ago.Kindell Buchanan/PA Images via Getty Images/Alberto Rodriguez/Telemundo/NBCU Photo Bank/NBCUniversal via Getty ImagesBad Bunny headlined the 2026 Super Bowl Halftime Show with a proudly Puerto Rican performance.The Puerto Rican singer has established himself as an icon of extravagant menswear.His style evolution includes some misses during the early days of his career.Ten years after loud suits and over-the-top accessories domin
  
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• Savannah Guthrie makes urgent public plea as search for mom continues: 'An hour of desperation'

  09-02-2026 22:35 via businessinsider.com
  Savannah Guthrie is pleading for the public's help in the search for her mother.NDZ/Star Max/GC ImagesSavannah Guthrie is pleading for the public's help in the search for her mother, Nancy Guthrie.The 84-year-old woman is believed to have been taken from her Arizona home."We are at an hour of desperation, and we need your help," Savannah Guthrie said in a video post."Today" show host Savannah Guthrie is begging the public for help as the search for her elderly mother — who authorities beli
  
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• Best 1-800 Flowers coupons and discount codes we've tested in February 2026

  09-02-2026 22:26 via businessinsider.com
  When you buy through our links, Business Insider may earn an affiliate commission. Learn more1-800 Flowers/InsiderValentine's Day is just around the corner, and it's not too late to secure fresh blooms for your partner in time. 1-800 Flowers is one of the biggest names in the business, with a wide assortment of arrangements and price points. With a good 1-800 Flowers coupon, you can even save on your purchase. Our editors on the Reviews Team have tested the most popular flower delivery services,
  
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• 33 thoughtful gifts for her this Valentine's Day and beyond that will make her feel seen

  09-02-2026 22:07 via businessinsider.com
  When you buy through our links, Business Insider may earn an affiliate commission. Learn moreSamantha Crozier/Business InsiderAt Business Insider Reviews, we test products year-round with the same rigor we bring to any story — evaluating materials, real-world usefulness, and long-term value. But Valentine's Day calls for something extra. Beyond specs and cost-per-use, the best gifts spark a reaction: a little rush of excitement, the pleasure of something beautiful, or the indulgent feeling
  
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• West Coast Marines want to train 500 new drone pilots a year in a crash course on everything from flying to explosions

  09-02-2026 21:44 via businessinsider.com
  The US Marine Corps is increasingly recognizing the importance of drones for modern battlefield operations.Cpl. Joaquin Dela Torre/US Marine CorpsMarines in California are running a new drone pilot course hope to see 500 troops qualify each year.Students must master aerial navigation and safely packing payloads with explosives.The training comes as the Pentagon seeks fast drone adoption everywhere, learning from Ukraine.West Coast Marines are learning how to operate attack drones in a new traini
  
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• How one Wall Street analyst is spotting AI winners and losers in the stock market

  09-02-2026 21:42 via businessinsider.com
  A Wall Street trader works on the New York Stock Exchange trading floor.TIMOTHY A. CLARY / AFP via Getty ImagesLast week's software-led tech rout reminded investors that the AI hype isn't lifting all boats. Investors should place heightened emphasis on stock picking as winners and losers emerge. Futurum Group CEO and chief analyst Daniel Newman shared what he's looking for in winning AI stocks. The tech stock sell-off that rattled Wall Street last week served as a reminder to investors that AI h
  
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• Read an Anthropic AI safety lead's exit letter: 'The world is in peril'

  09-02-2026 21:40 via businessinsider.com
  Another Anthropic employee has announced their departure.Samuel Boivin/NurPhoto via Getty ImagesAn AI safety leader announced his departure from Anthropic in a letter published on Monday.Mrinank Sharma said he's leaving the company to pursue work that aligns with his integrity.Several other Anthropic employees have exited the AI company in recent months.A former Anthropic employee said in a departure letter published Monday that he is leaving the company as he reckons with a "world in peril."Mri
  
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• Best REI coupons and promo codes we've tested in February 2026

  09-02-2026 21:31 via businessinsider.com
  When you buy through our links, Business Insider may earn an affiliate commission. Learn moreThese REI coupons can help you save on outdoor gear.REIUpdate: After scouring the internet for REI promo codes, we've found no active coupons at this time. We'll keep an eye out for new discounts and include them on this page as soon as we find them, so make sure to keep checking back. In the meantime, you can explore REI's ongoing deals below or head back to your cart.When you're getting ready for your
  
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• 18 times musicians faced backlash from conservatives over their music

  09-02-2026 21:02 via businessinsider.com
  Bad Bunny and Donald Trump.Bob Kupbens/Samuel Corum/Getty ImagesMany musicians have faced backlash from conservative politicians and right-wing commentators.Donald Trump criticized Bad Bunny's Super Bowl halftime show.Stars like Lady Gaga, Taylor Swift, and Beyoncé have been criticized for their lyrics or beliefs.Bad Bunny's Super Bowl halftime show has drawn criticism from the country's top Republican: Donald Trump said it was "one of the worst, EVER!" in a post on Truth Social.Strong wo
  
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