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Regulating the internet’s fake feedback machine
The UK and US governments are making moves. -
Waitrose extends Flooid tie-up and secures new POS deal
Waitrose has renewed its partnership with commerce platform Flooid for another five years, as it secures a new point of sale (POS) technology deal.
The move comes after Waitrose and Flooid have been working together for the last 20 years, the Retail Technology Innovation Hub reported.
Flooid CEO (EMEA, APAC) Martyn Osborne said: “For more than 20 years, we have supported Waitrose with trusted Point of Sale technology, and we remain committed to delivering the high performing, flexibl -
Morrisons to offload dozens of in-store pharmacies
Morrisons has put some of its pharmacies up for sale as it seeks to make the supermarket financially sustainable.
Although the exact number of in-store pharmacies being sold is unknown, the figure is reportedly in the dozens.
The retailer will not sell all 120 of its pharmacies, according to reports.
It comes after a financial review concluded that a number of the supermarket’s pharmacies would be better off trading as community pharmacies under independent ownership.Related Story Morrison -
Iceland Foods launches Customer Choice Award
Frozen food retailer Iceland Foods has introduced its “first-ever” Customer Choice Award, celebrating “outstanding colleagues” across its operations.Customers will be able to nominate a staff member from their local Iceland or The Food Warehouse store from today (16 February) until 8 March.The new scheme will be promoted across its portfolio of stores nationwide.It will be sponsored by frozen potato product supplier Agristo, and the winner will be selected at Iceland&rsqu -
Very Group bolsters capital structure with improved long-term funding
The Very Group has successfully extended and renewed its key debt facilities, securing long-term funding to 2029 and beyond.
The refinancing, which was completed under the company’s owners, Carlyle, “significantly strengthens” the group’s capital structure and leaves the business “well positioned” for its next stage of growth, according to Very.
The news follows reports that Carlyle was planning to sell Very for £2bn after its acquisition from the -
Britons feeling ‘dismal’ about finances amid mounting debts, survey finds
Consumer confidence at its lowest level in two years, as young people in particular face money pressuresBusiness live – latest updatesThe mood among UK households about their finances is “dismal”, according to research which suggested consumer spending remains sluggish and debts are mounting.Consumer confidence in the UK is running at its lowest level in two years, a survey by S&P Global found, as households worry about their debts, their future financial prospects, and the -
Artisan Coffee leading the way for independents
When living in Uganda Edwin Harrison, suggested to his Australian wife Magda that they should come back to England but she refused because she reckoned the... View Article -
Iceland launches first customer led colleague award
Iceland has launched its first ever Customers’ Choice Award, a new initiative designed to recognise and celebrate outstanding team members across the business. Customers are being... View Article -
53% of Gen Z were warned by retailers that their data was compromised
One in three consumers have been affected by retail cyberattacks in the last twelve months, according to data released by the Retail Technology Show (RTS).Research by RTS, which surveyed over 1000 shoppers, highlighted that 36 per cent of customers were warned by retailers that their data had been compromised. This figure rose to 53 per cent for Gen Z shoppers.It also showed that 33 per cent of consumers were told by stores that their personal information had been stolen and a further 30 per cen -
In pictures: Inside Asos’ first shoppable House of Face + Body experience
ASOS has opened its first ever shoppable House of Face + Body event location, bringing its fast-growing beauty category to life with an immersive pop-up in Bloomsbury.
The ‘House of Face + Body’ marks a milestone for the online retailer, debuting its digital beauty offer into a shoppable physical space for the first time.
Photo Credit: MichaelaEfford for ASOS
The pop-up, which opened on 14 February, is designed as a hands-on ‘beauty playground’ where shoppers can test, sw -
Realistically, how can retailers make GEO work for them?
Back in 1997, the term ‘Search Engine Optimisation’ (SEO) first became commonplace in the lexicon of the internet. Along with the advent of search engines themselves, those three little letters fundamentally reshaped digital browsing habits, and with them the very history of online retail.
For thirty years, SEO has formed the building blocks of digital discoverability. If you want, say, a purple hoodie you’re selling to actually be discoverable for consumers who are in the mark -
Yet more data suggests that retail crime is ‘spiralling out of control’
“Going to work now means putting personal safety on the line,” noted Pete Cheema, chief executive of Scottish Grocers’ Foundation, in a recent report detailing the rising levels of crime facing the UK’s highstreets.
Among other worrying findings, the report ascertained that three quarters of retailers believe that soaring levels of crime have directly affected the mental health of staff members, and 78.3 per cent believe physical violence against staff members is increasi -
Q&A with Shaunacy Burne, Corporate Donations Manager, Salvation Army Trading Company
Salvation Army Trading Company is the trading arm of The Salvation Army, raising money for charity through nationwide reuse and repurposing schemes. Can you tell us... View Article -
Q&A with Mattias Gredenhag, nShift – AI and the future of agent-driven commerce
nShift operates the world’s largest global carrier network, connecting retailers to more than 1,000 carriers across all major markets and processing over 25 parcels every second.... View Article -
Q&A with Mattias Gredenhag – AI and the future of agent-driven commerce
nShift operates the world’s largest global carrier network, connecting retailers to more than 1,000 carriers across all major markets and processing over 25 parcels every second.... View Article -
Oak Furnitureland boosted by sales growth and reduced losses
Oak Furnitureland grew its like-for-like sales by 5% in the seven months to 31 January 2026 as it gained market share. The company attributed the increase... View Article -
Henri-Lloyd appoints former Rapha executive as chief marketing officer
Henri-Lloyd has appointed Tom McMullen to the newly created position of chief marketing officer. McMullen previously worked for nearly a decade at the Rapha cycling brand... View Article -
The Very Group completes new long-term funding deal
The Very Group has successfully extended and renewed its key debt facilities in a move that its owners say positions the business for growth. The news... View Article -
Lululemon expands London presence with new Kensington store
Lululemon has expanded its London presence with the opening of its first store on High Street Kensington. Spanning 7,000 square feet across two floors, the shop... View Article -
Co-op introduces member pricing on Just Eat
Co-op has introduced special price savings for its members on Just Eat. The move means it has become the first convenience retailer to introduce member pricing... View Article -
Did you buy a coffee machine with a tax refund? It may have affected Australia’s interest rate
Policymakers didn’t think people had the financial capacity to purchase ‘durable’ goods – but a rise in spending contributed to inflationFollow our Australia news live blog for latest updatesGet our breaking news email, free app or daily news podcastOne of the first things many Australians did last year after receiving a tax refund or a lower mortgage rate was to buy an armchair, an air fryer or a coffee machine.The purchases, evident in company earnings published this we -
Administrators to Quiz step up clearance discounting in all stores
Administrators to Quiz Clothing have announced that additional clearance discounting is now underway in all stores. The retailer entered administration last week after struggling against challenging... View Article -
Valentine's lamps, Easter rugs: 'seasonal decor' has become a year-long tat-fest | Amelia Tait
This year-round churn profits shops and content creators, but not the rest of us. Nobody needs ‘autumn oven gloves’ It’s Valentine’s Day, which means you should have spent the last few weeks swapping all of the lamps in your house. If not, you still have a few hours: box up your beige lampshades (or better yet, throw them in the bin) and replace them with ones of red and pink hues. Then – if you want to feel mentally well – you must also change your lightbulbs -
Quiz Clothing increases discounting amid search for buyer
Quiz Clothing administrators have stepped up its clearance sale throughout its stores as it presses ahead with its hunt for a buyer.
The increased discounting comes after the fashion retailer fell into administration last week, with more than 100 redundancies confirmed after a tough Christmas trading period.
The news marked the second time Quiz has collapsed into administration within a year.Related Story Russell & Bromley accounts confirm losses of £12m in 202513/02/2026 x 3:43 -
Russell & Bromley confirm losses of £12m in 2025
Footwear retailer Russell & Bromley was hit by EBITA losses of £12m in 2025 before entering administration last month, new financial documents reveal.
A statement of administrators posted on the footwear retailer’s Companies House revealed the business made £44.3m in revenue in the 11 months to November 2025, but saw EBITA (earnings before interest, taxes, and amortization) losses of£12.1m, widening from £7m the year prior.
It is also understood the business had -
Russell & Bromley accounts confirm losses of £12m in 2025
Footwear retailer Russell & Bromley was hit by EBITA losses of £12m in 2025 before entering administration last month, new financial documents reveal.
A statement of administrators posted on the footwear retailer’s Companies House revealed the business made £44.3m in revenue in the 11 months to November 2025, but saw EBITA (earnings before interest, taxes, and amortization) losses of£12.1m, widening from £7m the year prior.
It is also understood the business had -
Habitat and Pinterest launch new short film
Homewear retailer Habitat and social media platform Pinterest have unveiled the latest short story in their ‘Home of Attention’ series.
The content series, which was launched in June 2025, shows audiences how to transform their spaces with a few “well-chosen” pieces.
The spot is titled ‘The make your own rules table’ and was directed by Amirah Tajdin.
It follows a daughter whose “overbearing” mother has invited herself to lunch. The film shows the -
Debenhams teams up with PayPal on AI-driven shopping
Debenhams Group has partnered with PayPal on an AI-driven shopping experience.
The tie-up makes Debenhams the first UK retailer to enable customers to discover, receive personalised recommendations and checkout entirely within the PayPal app.
PayPal is currently testing its AI assistant with select US customers, according to Debenhams. A broader US and UK launch is planned for later this year.
Through the partnership, shoppers can use an AI assistant within PayPal to ask for product sugges -
EG Group targets $1bn fundraise in US IPO
Petrol forecourt empire founded by Issa brothers hoping to list in first half of 2026 -
Asos head of loyalty steps down
Asos head of loyalty and customer engagement Macy Hong has left the fashion retailer.
The executive joined Asos in September 2022 under a strategy and operations role.
Prior to this, she worked for consumer services company Pollen as its senior strategy manager.Related Story Footasylum CEO exits business13/02/2026 x 10:42 AMAfter her appointment as the brand’s loyalty boss in April 2025, its Asos.world loyalty scheme launched in June 2025 and attracted over 1.6m members within six months.
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