Retail news

• Ecommerce groups warn over EU security rules

  04-06-2019 05:15
  Amazon, Stripe and Worldpay say anti-fraud measure could affect billions of dollars of online purchases
  
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• ISBA framework addresses marketers fears about AI-enabled content creation

  26-02-2026 13:08 via retailgazette.co.uk
  The Incorporated Society of British Advertisers (ISBA), in collaboration with the Responsible Marketing Advisory, has unveiled the ‘Marketers Framework for AI-Enabled Content Creation’, which aims to assist marketers with adopting AI-enabled content creation.
  The Framework, exclusive to the body’s members, was established following growing concern among brands about AI’s impact on shoppers’ trust.
  While AI has changed the creative process, advertisers say its adopti
  
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• National Farmers’ Union re-elects Bradshaw as president in leadership shake-up

  26-02-2026 12:07 via retailgazette.co.uk
  The National Farmers’ Union has re-elected Tom Bradshaw as it president, as it revealed its new officeholder team for the next two-year term.
  Bradshaw, an arable farmer from Essex, has been part of the NFU officeholder team for six years, having served as president for the past two years and holding both the vice-president and deputy president positions before that.
  He will be joined by Paul Tompkins as deputy president and Robyn Munt as vice-president, who replaces David Exwood and Rachel
  
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• Ocado slashes 1,000 jobs to cut costs by £150m

  26-02-2026 12:05 via retailgazette.co.uk
  Ocado Group is to cut around 1,000 roles as part of a sweeping restructuring designed to strip £150m from its technology and support cost base by 2027 (FY27).
  The decision came as the online grocery and technology specialist reported its full-year results for the 52 weeks to 30 November 2025 showing strong EBITDA growth.
  Group revenue rose 12.1 per cent to £1,361.5m with technology solutions up 13.0 per cent and logistics up 11.5 per cent, while adjusted EBITDA climbed to £178.
  
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• Zalando tells customers to cash in pre-owned kids clothing for credit

  26-02-2026 11:47 via retailgazette.co.uk
  German fashion brand Zalando is expanding its pre-owned category to include children’s fashion. 
  The move means parents in 14 European markets can now shop for “quality-checked, second-hand kids’ clothing,” and trade in outgrown items for Zalando credit, according to the ecommerce retailer. 
  The launch supports the evolution of Zalando’s kids category into a “holistic family destination, serving parents and caregivers from their child’s infancy
  
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• Atlassian Williams F1 Team appoints M&S as official travel kit partner

  26-02-2026 11:18 via retailgazette.co.uk
  Ahead of the 2026 Formula M&S has been named as the Atlassian Williams F1 Team’s official travel kit partner in a multi-year agreement.
  As part of the deal, which was brought to life by global agency Octogon, M&S will dress the team in a “modern” travel wardrobe.
  Drivers, leadership, and engineers will also be able to choose a more formal travel option made from materials that are wrinkle-resistant and water-repellent. The fabrics also feature four-way stretch and moist
  
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• Primark expected to name Eoin Tonge as permanent CEO

  26-02-2026 11:09 via retailgazette.co.uk
  Primark owner Associated British Foods (ABF) is “expected” to name Eoin Tonge as the fast fashion retailer’s permanent CEO, according to reports.
  The news comes one year after Tonge was appointed as Primark’s CEO on an interim basis, Sky News reported on Wednesday (25 February). The move followed the departure of former Primark CEO Paul Marchant, who resigned from the company following an investigation into alleged inappropriate behaviour towards a female colleague.Relate
  
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• Global supply chain volatility pushes sports brand On to open robot-centric South Korean factory

  26-02-2026 09:53 via retailgazette.co.uk
  Swiss performance brand On has opened a second automated footwear factory near Busan, South Korea, as it accelerates efforts to nearshore production, reduce tariff exposure and compress time to market.
  The new facility, which houses 32 robots, follows the launch of On’s first robotic production site in Zurich in July 2025, which operates with four robots.
  Combined, the expansion is expected to increase On’s global capacity 30-fold in 2026, as the retailer looks to rebalance a supply
  
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• The UK is a nation of serial returners, and it’s crippling the supply chain

  26-02-2026 09:36 via retailgazette.co.uk
  As a retailer, you bend over backward for your customer. We talk constantly about ‘removing friction’ in retail. Of course, it’s true. The easiest and most successful route to purchase is the one that’s effortless for the customer. Retailers remove barriers to discovery, spend millions ensuring that the right product is available in the right places and at the right price, that it can be in the hands of the customer as soon as possible and offer every option under the sun
  
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• Aldi to raise pay for second time this year

  26-02-2026 08:51 via theretailbulletin.com
  Aldi is raising its pay rates for store staff for a second time since the new year. From 1 April 2026, store assistants will earn £13.50... View Article
  
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• Zalando expands pre-owned offering to include childrenswear

  26-02-2026 08:39 via theretailbulletin.com
  Zalando is expanding its pre-owned category to include children’s fashion for the first time. The move means customers in 14 European markets can now shop for... View Article
  
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• Not just an IT problem: What are retailers still getting wrong about cyber security?

  26-02-2026 08:18 via retailgazette.co.uk
  Cyber risk is now a supply chain problem, but retailers are only just catching up
  When cyber attacks hit M&S, Co-op and Harrods in spring 2025, the immediate focus was on IT failures.
  The supply chain impact was immense, with the retailers experiencing systems going offline, payment disruptions and empty shelves. The financial consequences were also severe, with M&S warning that the prolonged disruptions following the attacks would see its operating profit slump by about £300m in t
  
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• Co-op hires Andy Wilmot MBE as supply chain director

  26-02-2026 08:16 via retailgazette.co.uk
  Co-op has appointed Andy Wilmot MBE as its new group supply chain and logistics director, Co-op food and GCL group commercial and logistics).
  Wilmot will join the convenience retailer in April, working closely with the current role holder Derek Furnival, who leaves Co-op in June after 30 years.
  Wilmot joins Co-op from food and beverage services A.F. Blakemore & Son, where he has worked as its group logistics and supply chain director since May 2022.
  Prior to this, he worked for DHL Supply Ch
  
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• EG Group to divest French operations

  26-02-2026 07:59 via theretailbulletin.com
  EG Group, the international operator of convenience retail, foodservice, and fuel stations, is to sell its French operating business to co-founder and shareholder Zuber Issa as... View Article
  
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• Co-op appoints Andy Wilmot as group supply chain and logistics director

  26-02-2026 07:35 via theretailbulletin.com
  Co-op has appointed former A.F. Blakemore and DHL executive Andy Wilmot as group supply chain and logistics director. Due to join the group in April, he... View Article
  
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• Authentic Brands to expand Dockers in South America

  26-02-2026 07:24 via theretailbulletin.com
  Authentic Brands Group has embarked on a long-term partnership with International Apparel Corporation to drive growth of Dockers across Central and South America and some Caribbean... View Article
  
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• How working from home changed how we shop

  26-02-2026 06:00
  Guess which group of remote workers pays more?
  
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• Supermarket pay 2026: Who’s top of the league?

  26-02-2026 02:09 via retailgazette.co.uk
  Aldi has become the latest supermarket to unveil a pay rise in 2026, marking the second time the discount retailer has increased the minimum pay for its staff this year.
  However, it is not the only grocery retailer to have upped its pay, with Lidl, Waitrose and Sainsbury’s all confirming pay rises due to come into effect in the next couple of months.
  Retail Gazette has rounded up and compared the hourly rates at the UK’s top supermarkets to find which retailer has the best pay.
  Photo
  
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• Aldi to raise pay again to become ‘highest pay in sector’

  26-02-2026 01:01 via retailgazette.co.uk
  Aldi has revealed a fresh pay rise for store staff, lifting entry-level rates to £13.50 per hour nationally and £14.88 inside the M25 from 1 April 2026.
  The move strengthens the discounter’s claim to be the UK’s highest-paying supermarket, with rates rising further to £14.47 nationally and £15.20 in London based on length of service.
  The increase will benefit more than 28,000 hourly-paid store colleagues and marks the second pay boost for Aldi teams this year,
  
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• Aldi raises staff pay again to become ‘highest in sector’

  26-02-2026 01:01 via retailgazette.co.uk
  Aldi has revealed a fresh pay rise for store staff, lifting entry-level rates to £13.50 per hour nationally and £14.88 inside the M25 from 1 April 2026.
  The move strengthens the discounter’s claim to be the UK’s highest-paying supermarket, with rates rising further to £14.47 nationally and £15.20 in London based on length of service.
  The increase will benefit more than 28,000 hourly-paid store colleagues and marks the second pay boost for Aldi teams this year,
  
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• John Lewis scraps £500m deal to build 1,000 rental homes

  25-02-2026 19:04
  Retailer said ‘fundamental shift in economic conditions’ made it hard for financial partner Aberdeen to raise fundsThe John Lewis Partnership is pulling out of a £500m deal to build almost 1,000 residential rental homes for rent in Bromley, Reading and West Ealing amid a “cautious property market”.The retailer, which owns Waitrose supermarkets and John Lewis department stores, blamed a “fundamental shift in the economic conditions”, which it said had mad
  
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• John Lewis ditches plan to build 10,000 rental homes in the UK

  25-02-2026 19:03
  Retailer pulls plug on venture due to changes in economic conditions and property market slowdown
  
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• John Lewis ditches plan to build 10,000 homes

  25-02-2026 16:54
  Retail group pulls plug on venture due to changes in UK economic conditions and property market slowdown
  
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• Topshop’s return strategy is a huge gamble. Will it pay off?

  25-02-2026 15:32 via retailgazette.co.uk
  Five years on from its high street exit, what will success look like for Topshop’s John Lewis partnership?
  Last week, Topshop returned to the high street with a launch in 32 John Lewis stores nationwide, marking the brand’s most significant bricks and mortar debut since its collapse in 2021.
  In total, with Topman also debuting in seven locations, a curated range of around 130 styles across womenswear, menswear, and footwear will be available in-store.
  Established in 1964, Topshop beg
  
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• This week’s Absolute Best…Bridgerton collabs

  25-02-2026 13:57 via retailgazette.co.uk
  Hello dearest reader, welcome to this week’s Absolute Best. We’re taking a look at the best collaborations between the Netflix show Bridgerton and popular brands.
  Bridgerton first hit our TV screens in 2021 and the world has been enamoured by the show ever since. The latest season, which premiered last month, debuted with 39.7 millions views in its first four days of streaming, according to IMBD.
  Viewers just can’t get enough of the show, and for brands and retailers globally,
  
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• Why social media demands a strategic rethink 

  25-02-2026 13:56 via retailgazette.co.uk
  Something fundamental has shifted in how consumers discover and buy products, writes Paola Nannelli, CEO at Pulse Advertising.Social media has moved from the periphery of the customer journey to its centre. What was once a brand awareness tool has become a discovery platform, a trust-building environment, and increasingly, a point of sale. 
  American Eagle’s results illustrate this transformation: 790,000 new customers acquired in six weeks, denim sales up 34 per cent, products selling
  
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• Co-op Media Network: convenience store shoppers are ‘mission-led’

  25-02-2026 13:01 via retailgazette.co.uk
  Convenience store consumers are driven by “mission-led” behaviour, according to Co-op Media Network.
  The research, conducted in partnership with research consultancy Trinity McQueen, found these consumers often underestimated how much they would buy and were committed to making a purchase. They were also more open to guidance from in store advertising campaigns.
  As part of the study, the pair conducted post-purchase interviews and accompanied shoppers in three large and three small C
  
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• Rebuilding Retail in 2026: Why CDO Retail Exchange arrives at a critical turning point

  25-02-2026 12:09 via theretailbulletin.com
  The CDO Retail Exchange 2026 brochure has officially arrived, and its timing couldn’t be more critical for UK and EMEA retail. After two years of experimentation,... View Article
  
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• Loyalty that works

  25-02-2026 11:49 via retailgazette.co.uk
  For many retailers and brands, retaining their consumer base has been getting harder and harder. With constant competition from huge ecommerce platforms and social media platforms, retailers need new ways to entice shoppers.
  One way of doing so is a loyalty scheme. Loyalty schemes were designed to help businesses retain consumers by offering them perks for continued custom.
  And they’ve become very popular over the last few years. Everyone from Boots to Sephora to British Airways seems to h
  
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• The Rise of Contactless Payments in Retail Post-Pandemic

  25-02-2026 11:42 via theretailbulletin.com
  The surge in contactless payments has transformed the retail landscape following the pandemic. Consumers now favour these methods for their safety and ease, prompting significant changes... View Article
  
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