Retail news

• M&S says some personal data was taken in cyber-attack

  13-05-2025 16:08
  Details taken are names, addresses and Marks & Spencer order histories, the Guardian understandsBusiness live – latest updatesMarks & Spencer has revealed that some personal information relating to thousands of customers was taken in the cyber-attack that has crippled its online operation for more than three weeks.Since the retailer’s IT systems were hit by a ransomware attack over the Easter weekend, it has not been taking online orders, and the availability of some products
  
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• Specsavers makes three appointments to its executive leadership team

  13-05-2025 14:57 via theretailbulletin.com
  Specsavers has made three new appointments to its executive leadership team to support ongoing growth. Previously managing director for UK/ROI optics, Peter Bainbridge (pictured) has been... View Article
  
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• Specsavers reshuffles leadership team as ex-Asda exec takes senior role

  13-05-2025 14:39 via retailgazette.co.uk
  Specsavers has made three changes to its executive leadership team as part of a wider regional restructure.
  The new appointments will help the eyewear specialist‘s expand and innovate to meet the evolving needs of its partners and customers.
  Charlotte Hall, previously supply chain commercial director, has been appointed managing director for UK/ROI Audiology.
  Hall brings extensive experience from both her time at Specsavers and previous roles at Co-op and Asda, and will now focus on drivin
  
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• Data: Consumer spending intentions plunge to two-year low

  13-05-2025 13:39 via retailgazette.co.uk
  UK consumer confidence has dipped for the second consecutive quarter, with more people now saying they feel worse off – and intend to spend less – than at any point since 2023.
  PwC’s spring 2025 data shows consumer sentiment fell from -8 in January to -12 by the end of March — its lowest level since September 2023 and the lowest under the new government.
  PwC said the decline was driven by worsening household finances, greater concern over the UK economy, and a rise in sho
  
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• Ikea retail boss: Our Oxford Street store is ‘not just a marketing investment’

  13-05-2025 13:03 via retailgazette.co.uk
  Ikea retail boss Stefan Vanoverbeke has defended the retailer’s new Oxford Street store, stating its “not just a marketing investment”.
  The Swedish furniture giant, known for its big box suburban stores, unveiled its long-awaited small format concept along London’s busiest shopping street at the end of last month.
  The 5,800sqm store at 214 Oxford Street, which was formerly Topshop’s London flagship, spans three floors and includes a showroom of inspiration room
  
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• Ryft secures £5.7 million Series A to equip marketplaces and platforms with purpose-built online payment solutions

  13-05-2025 11:27 via theretailbulletin.com
  Ryft, a PSD2 and FCA-approved decentralised payments innovator, announced today a successful £5.7 million Series A round to fund the development of technology that will empower... View Article
  
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• Wickes registers ‘strong’ first quarter sales boost as it wins market share

  13-05-2025 11:26 via retailgazette.co.uk
  Wickes recorded sales growth during its most recent trading update, as it hailed a “strong start” to the year.
  Overall group sales at the chain, which saw profits slip in March, were up 6.9% year on year to £533.1m for the 17 weeks to 26 April.
  Retail revenues increased 9.6% to £396.7m over the period, which it said demonstrated the “continued success” of its “great value and service-led proposition”.
  It also highlighted a boost in market share, no
  
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• Revolution Beauty cuts profit guidance as sales plunge

  13-05-2025 11:20 via retailgazette.co.uk
  Revolution Beauty saw sales plunge in its latest trading update, following the rationalisation of its products.
  The beauty giant said it expected to pull in underlying adjusted EBITDA of between £6m and £6.5m for the year ended 28 February, after growing its pre-tax profit to £11.4m last year, with adjusting items including an adjustment for stock provision charges related to its non-strategic stock of £9.2m.
  Sales were down 26% year on year, falling to around £141.
  
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• How to unlock the power of interactive and immersive customer experiences, with Lift & Learn.

  13-05-2025 11:18 via theretailbulletin.com
  In today’s competitive retail landscape, delivering engaging and immersive in-store experiences is no longer optional, it’s essential. Consumers expect meaningful interactions that go beyond traditional shopping.... View Article
  
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• Frasers Group launches new retail media network

  13-05-2025 10:28 via theretailbulletin.com
  Sports Direct owner Frasers Group is launching a new retail media network as it looks to help brand partners connect with customers through highly personalised advertising.... View Article
  
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• Angling Direct delivers uplift in annual sales and profit

  13-05-2025 10:09 via theretailbulletin.com
  Fishing tackle retailer Angling Direct has posted an uplift in annual sales and profit after delivering record UK sales. In the year to 31 January 2025,... View Article
  
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• Retail Gazette’s Boardroom community rolls into London next week

  13-05-2025 09:51 via retailgazette.co.uk
  Retail has always been fast-moving. It’s an industry full of professionals who thrive in vibrant chaos. However, in 2025, the pace of change is unlike anything the industry has faced before.
  From shifting consumer behaviour and supply chain uncertainty, to ongoing economic instability and legislation changes, retailers are being pushed to act quicker, think smarter, and build organisations that can move with the times. For many leaders, that’s easier said than done.
  That’s why,
  
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• M&S customer data stolen amid ongoing cyber attack

  13-05-2025 09:40 via retailgazette.co.uk
  M&S has confirmed that personal customer data was stolen as part of the ongoing cyber attack that has disrupted the retailer’s operations for over three weeks.
  The retailer assured customers that the stolen data does not include payment details, card information, or account passwords, and there is no evidence that the data has been shared.
  Customers will be prompted to reset their passwords the next time they log in to their M&S accounts as a precautionary measure. The company also
  
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• Adidas investor to vote against chairman re-election

  13-05-2025 09:15 via retailgazette.co.uk
  Investment firm Allianz Global Investors is set to vote against the re-election of chairman Thomas Rabe at Adidas’ annual general meeting (AGM) later this week.
  Allianz said that it would vote against the chair’s re-election to the sportswear giant’s supervisory board at its AGM on 15 May, referencing “overboarding” concerns.
  Although proxy advisory firm Institutional Shareholder Services recommended that they vote against his re-election because of his positions at
  
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• Midcounties Co-operative supports over 50 individuals through inclusive employment initiatives

  13-05-2025 08:53 via theretailbulletin.com
  The Midcounties Co-operative has supported more than 50 individuals over the last 12 months through its continued focus on employability support. The retailer’s employability initiatives include... View Article
  
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• James Frith visits Currys to discuss retail crime and digital inclusion

  13-05-2025 08:50 via theretailbulletin.com
  James Frith, Member of Parliament for Bury North MP, has visited a Currys store at Woodfields Retail Park to discuss retail crime and digital inclusion. The... View Article
  
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• Iceland bolsters retail media offering through new partnership

  13-05-2025 08:44 via retailgazette.co.uk
  Iceland is set to ramp up its retail media proposition via a new partnership with marketing agency GIG Retail.
  The grocery giant is planning to add thousands of digital screens to its Iceland and Food Warehouse shops by the end of 2025, and has set up its own “purpose-built platform” to manage the scheme.
  GIG Retail will allow Iceland to incorporate non-endemic brands to roll out campaigns for the supermarket’s shoppers, with its first campaign with Smart Energy GB already
  
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• Jewells to launch stores at four Hammerson shopping centres

  13-05-2025 08:34 via theretailbulletin.com
  Jewells is to open shops in four Hammerson shopping centres as part its physical stores debut. The casual luxury jewellery retailer will be launching shops in... View Article
  
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• Success Story: JUMBO

  13-05-2025 08:00 via theretailbulletin.com
  Transforming Retail with AI-Powered Shopping Assistance in 83 languages JUMBO, Switzerland’s largest home improvement retailer, faced a unique challenge: how to stay ahead in a competitive... View Article
  
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• Q&A: James Avery, Founder & CEO, Kevel

  13-05-2025 07:30 via theretailbulletin.com
  James Avery is the founder and CEO of Kevel. Prior to Kevel, he co-founded TekPub, a platform that delivered high-quality screencasts for developers. Over the past... View Article
  
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• Warm weather and Easter weekend boosted UK spending in April, says Barclays

  13-05-2025 01:01
  Consumers shrugged off anxiety over effect of US tariffs as card spending grew by 4.5% year on yearBritish households increased their spending in April as unusually warm weather and the long Easter weekend helped consumers shrug off anxiety around the global economy, new data has suggested.Consumer card spending grew by 4.5% in April compared with the same period last year, the biggest rise since June 2023, the high street bank Barclays found. Non-essential spending, such as on entertainment or
  
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• Spring sunshine and late Easter boost UK consumer spending

  13-05-2025 01:01
  Retail sales increase at an annual rate of 7 per cent in April despite uncertainty over US tariffs
  
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• April retail sales boosted by spring sunshine and late Easter

  13-05-2025 01:01 via retailgazette.co.uk
  UK retail sales soared in April, boosted by the spring sunshine and Easter falling later in the year.
  Total UK retail sales rose 7% year on year in April, covering the four weeks from 6 April to 3 May, compared to a decline of 4% the same time last year, the British Retail Consortium (BRC) reported.
  However, the trade association noted that Easter falling in April rather than March led to an artificially higher April and lower March sales growth.
  To negate the distortion, total UK retail revenue
  
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