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-
Retail Technology Show review – challenges presenting opportunities
Retail executives and technology leaders converged on ExCel London for the Retail Technology Show that proved to be a melting pot of new solutions and thought... View Article -
An entertaining fightback against feedback requests | Letters
Dr Clare Griffel’s cucumber review didn’t go down well with Waitrose. Rhys Harrison recalls how he was bombarded with messagesChloë Hamilton’s excellent piece about endless requests to leave online reviews certainly resonated with me (‘Please leave feedback’: how constant online reviews are changing our brains – and our lives, 1 April) . Accordingly, when a request arrived the next day from Waitrose for a review of my recent purchase of a cucumber, I deci -
Shein faces opposition from China on post-tariff supply chain shift
Shein has been hit with opposition from the Chinese government over its proposals to move some production outside of the country.
Speaking to Bloomberg News, a source familiar with the situation said China’s Ministry of Commerce had reached out to the fast fashion retailer and other companies suggesting that they did not diversify supply chains by sourcing from other countries.
The source said the requests came during the days before Donald Trump’s “reciprocal tariffs” an -
Lush full-year losses widen as it hikes US prices following tariffs
Lush has unveiled plans to launch a UK hotel as its annual pre-tax loss widened in its latest results.
The cosmetics specialist revealed that it was working with a “British partner” to open a hotel, which would represent a first for the retailer.
It comes as Lush’s pre-tax loss widened from £28m to £42.5m during the year to 30 June 2024. The company’s sales also 8.5% dropped from £708.1m to £647.5m.
Retail revenues dropped 4.9% from £576.2m t -
Reeves rejects calls for ‘buy British’ campaign in response to US tariffs
Chancellor says asking shoppers to prioritise UK products would make country too ‘inward-looking’UK politics live – latest updatesRachel Reeves has declined to back calls for the UK government to launch a “buy British” campaign in response to Donald Trump’s tariffs, saying it would make Britain too “inward-looking”.However, Downing Street said the Cabinet Office was examining procurement rules and said there were already policies in place to incent -
‘WH Smith wasn’t just a workplace’: ex-staff and shoppers on the high street chain
With the brand to disappear from town and city streets, readers share their memories of how it touched their livesAfter 233 years, the household name of WH Smith will soon disappear from high streets and the stores will be rebranded under the fictitious “family” brand name TGJones.The high street business, which employs 5,000 staff, will sell its 480 high street stores to the Hobbycraft owner, Modella Capital, but will retain its brand for travel shops in airports, railway stations a -
Philip Green fails in attempt to challenge UK parliamentary privilege
via ft.comEuropean court rules human rights convention not violated after peer linked former Arcadia chair to sexual misconduct allegations -
Sir Philip Green loses legal case against UK over use of parliamentary privilege
Tycoon was named in Lords as having obtained injunction against Telegraph to stop publication of misconduct allegationsRetail tycoon Sir Philip Green has lost a legal case against the UK government after complaining about being publicly named in the House of Lords as facing misconduct allegations.The case, which was said to be a test of the concept of parliamentary privilege, was launched after Lord Hain announced in the House of Lords that Green had used the courts to obtain an interim injuncti -
Clintons returns to profit under new owner
Clintons has returned to profit under its new owner following a store closure programme.
The card and gifting retailer swung to a pre-tax profit of £38m in the year to June 29, up from a loss of £5.3m the previous year. This was despite a 14% drop in sales, from £96.5m to £82.6m.
During the period, Clintons shuttered more than 38 unprofitable stores after an insolvency court approved a restructuring plan to avoid a total collapse. It finished the year with 163 stores -
Sainsbury’s teams up with Royal Mail to roll out lockers at stores across the UK
Sainsbury’s has teamed up with Royal Mail to introduce parcel lockers at its stores. The move makes Sainsbury’s the first supermarket chain to partner with Royal... View Article -
LVMH makes leadership appointments at Kenzo, Louis Vuitton and Fendi
LVMH has made three new leadership appointments at its Kenzo, Louis Vuitton and Fendi brands. Due to take up her role on 1 May, Charlotte Coupé... View Article -
Cotswold Outdoor to open triple-fascia store at Merry Hill
Cotswold Outdoor has signed for a new store at Merry Hill that will also include space for sister brands Runners Need and Snow + Rock. Spanning... View Article -
Conversation with… Kara Groves, chief executive of Wyse London
Here we chat with Kara Groves, the recently appointed chief executive of Wyse London, to discuss her journey through the world of retail and what lies... View Article -
From Percy Pigs to price pressures – what’s the impact of Trump tariffs on UK retailers?
President Trump’s tariff overhaul has introduced fresh challenges for retailers with a significant UK presence, particularly in the fashion sector.
Brands are now grappling with rising costs, disrupted supply chains and shifting consumer behaviour—and these pressures come as UK retailers are already facing £5.6bn in additional costs from the October Budget.
As businesses navigate this landscape, KPMG warns that US tariffs on UK exports could slow GDP growth to just 0.8% in 2025 -
From Percy Pigs to price pressures – what is the impact of Trump tariffs on UK retailers?
President Trump’s tariff overhaul has introduced fresh challenges for retailers with a significant UK presence, particularly in the fashion sector.
Brands are now grappling with rising costs, disrupted supply chains and shifting consumer behaviour—and these pressures come as UK retailers are already facing £5.6bn in additional costs from the October Budget.
As businesses navigate this landscape, KPMG warns that US tariffs on UK exports could slow GDP growth to just 0.8% in 2025 -
Primark to double presence at White Rose Leeds
Primark has announced plans to significantly expand its store at White Rose Shopping Centre in Leeds, increasing its retail footprint from 26,200sq ft to 55,700sq ft.
The fashion retailer‘s expansion is set to begin on this week, with completion expected by 2027.
This expansion follows similar trends within the centre, with other retailers, such as JD Sports, upsizing their space at White Rose. JD Sports recently tripled its footprint at the shopping centre, moving into a new 15,537sq ft u -
Impact of new tariffs on the cosmetics industry and how innovative solutions address the challenges
How to navigate the stormy tariff seas with modern technology platforms Cosmetics & personal care companies are under threat of new tariffs. Tariffs can affect costs... View Article -
The Future of the CX Alliance (CXA) by new Chair, Martin Newman
Shining a Light on Customer Experience – Why I’m Excited About the CXA and Its Future Over the last few months, I’ve had the privilege of... View Article -
The huge disconnect between retail’s desk-free workers and management on pay, workload, and Employment Rights Bill
Retail desk-free workers feel overworked and undervalued, with management not showing awareness around these issues. A new survey from OneAdvanced‘s report ‘A Disenfranchised Workforce: the distorted... View Article
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