Retail news

• New crime and policing bill aims to protect high streets

  25-02-2025 18:08 via theretailbulletin.com
  
  Announced today, the government has unveiled a sweeping Crime and Policing Bill aimed at transforming the fight against retail crime and restoring confidence on British high... View Article
  
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• 5 must-have strategies for online retail in 2025

  25-02-2025 14:43 via retailgazette.co.uk
  
  With 2025 already underway, customer expectations have never been higher. In a fiercely competitive UK retail market, where 76% of consumers have switched brands due to poor experiences, CX is the ultimate battleground.
  So how can you differentiate yourself from the competition, and deliver truly unmatched customer experience? We’ve got you covered. This report, in collaboration with our friends at Columbus, uncovers the key strategies retailers must adopt to win loyalt
  
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• Lindt to unveil new Piccadilly Lights flagship next month

  25-02-2025 13:40 via retailgazette.co.uk
  
  Chocolate giant Lindt is set to open its new central London flagship underneath the city’s Piccadilly Lights next month.
  The new store, which will open its doors on 21 March at 10am, has been described as a “first-of-its-kind” for the company’s retail stores.
  The flagship will be fronted by three classically trained chocolatiers making fresh chocolate within the store for the first time in the UK, as well as feature the country’s largest Lindt Truffle Pick & Mix
  
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• Welcome to Britain in 2025 – where there is a heist in my local shop and no one is surprised | Zoe Williams

  25-02-2025 12:00
  
  Three young men began stealing all the cigarettes and the staff responded with pure resignation. Society is unspooling before our eyesEverything was going so well in my local Co-op. I’d gone in for vape juice, which they often run out of. I could see my preferred brand and I was having a comradely moment with the assistant, who is only too used to my crestfallen face when I have to make do with blueberry flavour. Then, right next to me, a man started to slither through the adjacent service
  
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• Morrisons trials exclusive discounts for the disabled community

  25-02-2025 11:13 via retailgazette.co.uk
  
  Morrisons has teamed up with the discount platform Purpl to offer exclusive savings for disabled shoppers in the UK.
  The supermarket will give disabled customers 10% off when they spend £25 or more on groceries online at Morrisons.com.
  To access the discount, customers must sign up for Purpl’s free platform and verify their disability status using accepted documentation, such as PIP, DLA, Blue Badge, Disabled Bus Pass, Disabled Persons Railcard, or Access Card.
  Once verified, members
  
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• Co-op bolsters board with new non-executive appointments

  25-02-2025 11:11 via retailgazette.co.uk
  
  The Co-op has appointed Wais Shaifta and Lord Simon Woolley as independent non-executive directors at the business, effective immediately.
  Shaifta, an expert in digital growth and transformation, has extensive experience leading technology businesses.
  He previously served as CEO of Push Doctor, the largest digital partner to the NHS, and held senior leadership positions at Just Eat and Treatwell. He is currently an independent non-executive director at Reach plc, Snappy Shopper, and the Gym Grou
  
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• Asda: Families feel the pinch as inflation drives up essential costs

  25-02-2025 11:09 via retailgazette.co.uk
  The cost of the essential basket of goods and services rose by 4.2% year-on-year in January 2025, marking the fastest rise in the cost of essentials since March 2024, according to the latest figures from Asda’s Income Tracker, supplied by CEBR.
  Annual inflation reached a ten-month high of 3.0% in January, primarily driven by faster price increases in transport, food, and non-alcoholic beverages.
  Staple products such as bread, cereals, and meat saw significant price hikes, putting additiona
  
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• Gymshark appoints Kim Dolder as chief commercial officer

  25-02-2025 10:59 via theretailbulletin.com
  
  Gymshark has promoted its general manager of North America to the role of chief commercial officer as it continues its US expansion. In her new position,... View Article
  
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• Gymshark names new chief commercial officer amid US expansion

  25-02-2025 10:21 via retailgazette.co.uk
  
  Gymshark has promoted its general manager of North America Kim Dolder to the role of chief commercial officer.
  Dolder, who will report directly into founder and CEO Ben Francis, will continue to operate out of New York and lead Gymshark’s US office.
  In her new role, she will ensure that brand “has the single architecture in place to become a fully omnichannel enterprise”.
  Dolder will also be responsible for creating and implementing strategies that drive revenues, introduc
  
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• Bill clamping down on retail crime goes before parliament

  25-02-2025 09:24 via retailgazette.co.uk
  
  Labour’s promised Crime and Policing Bill, which includes tougher laws on retail crime, will be put before parliament on Tuesday (25 February).
  The bill, which will mostly apply in England and Wales, contains over 50 measures including stricter penalties for shoplifting of items under £200 and making it a new offence to assault a shop worker.
  It also contains new “Respect Orders”, which are reminiscent of the Anti-social Behaviour Orders introduced by the last Labour gove
  
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• Victorian Plumbing boosted by growth initiatives

  25-02-2025 09:21 via theretailbulletin.com
  
  Victorian Plumbing has said its rate of revenue growth improved in January as it benefited from new initiatives and the transition to a semi-automated distribution centre.... View Article
  
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• Victorian Plumbing ‘on track’ as Q2 sales rise

  25-02-2025 09:02 via retailgazette.co.uk
  
  Victorian Plumbing said it was confident in delivering profit in line with full year market expectations as it continues to make strategic progress.
  The bathroom specialist said it expects half-year group sales to be up 5%, following an increase in the rate of revenue growth in January and February.
  It attributed part of the uptick to the successful transition to a new semi-automated distribution centre in December, which “enabled it the group to make further progress in our strategic grow
  
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• Farfetch bosses in High Court dispute over ‘serious mismanagement’

  25-02-2025 08:29 via retailgazette.co.uk
  
  Several former Farfetch executives are in the midst of a High Court dispute with the retailer’s liquidators over claims of “serious mismanagement”.
  Three senior employees of the luxury platform, which went into liquidation last year, are being investigated into the circumstances that lead to its failure, The Times reported.
  Liquidators at Alvarez & Marsal have raised concerns that Farfetch may have been “seriously mismanaged” by those in its leadership team in t
  
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• Just Eat to be acquired by tech investor Prosus

  25-02-2025 07:52 via theretailbulletin.com
  
  Just Eat has agreed to a takeover by technology investor Prosus in a deal worth around £3.4 billion (€4.1 billion). Majority owned by South African business... View Article
  
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• JD Sports to host biggest ever JD UP careers event

  25-02-2025 07:34 via theretailbulletin.com
  
  JD Sports is gearing up for its biggest JD UP careers event to date. To be held on 27 and 28 February at the Manchester Central... View Article
  
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• Schuh partners with waste design studio Are You Mad

  25-02-2025 07:00 via theretailbulletin.com
  
  Schuh has teamed up with waste design studio Are You Mad to transform post-consumer waste such as donated footwear, return bags and pallet wrap into functional... View Article
  
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• River Island appoints trading managing director

  25-02-2025 06:54 via theretailbulletin.com
  
  River Island has appointed Suzy Slavid as its new trading managing director. The move marks a return to the fashion retailer for Slavid who previously held... View Article
  
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• Co-op: Small store ads four times more effective than larger campaigns

  25-02-2025 01:01 via retailgazette.co.uk
  
  Co-op has said convenience retail media is up to four times more impactful than campaigns found in larger supermarkets.
  The convenience retailer found that shopper frequency and the unique formats of its smaller stores circa 2,000sq ft meant that consumers had twice the visibility of advertising, triple the attention and quadruple brand recall compared to larger stores (14,000sq ft+).
  The retailer partnered with Lumen Research to monitor how shoppers navigated either a small or large Co-op store
  
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