Retail news

• Customer anger after Wilko helplines shut down as administrators called in

  11-08-2023 19:24
  
  PwC says it will restart helpline and chat system ‘soon’ as it tries to find buyer for all or part of businessWhat Wilko collapse means for staff and shoppers – and who might buy itWilko is facing anger from shoppers after its helplines shut down just as the business called in administrators, leaving customers scrambling to get information on refunds and deliveries.The budget retailer, which paused online deliveries earlier this the week, saw its social media feeds filled with
  
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• Tesco joins Morrisons in stocking more own-brand items in its convenience stores

  11-08-2023 17:33 via retailgazette.co.uk
  
  Tesco is overhauling the range of products available in its Express stores to help shoppers with rising grocery bills.
  The supermarket will replace over 50 of its key everyday items with cheaper alternatives, with many coming from its own-brand range.
  It follows in the footsteps of Morrisons, which became the first UK grocer to introduce entry level products to its convenience stores last month.
  Tesco said the own-brand alternatives are on average 40% cheaper than the products they are replacing
  
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• What Wilko collapse means for staff and shoppers – and who might buy it

  11-08-2023 15:09
  
  Most day-to-day operations continuing, but expected store closures likely to result in job lossesThe budget retailer Wilko formally called in administrators on Thursday, after talks to secure rescue funding failed. So what does this move mean for its more than 12,000 staff and loyal customer base. Continue reading...
  
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• Selfridges to make staff cuts in ‘efficiency restructure’

  11-08-2023 13:48 via retailgazette.co.uk
  
  Selfridges has unveiled plans to make staff cuts across some of its shops and head office.
  According to This is Money, the department store’s managing director Andrew Keith informed workers changes would be made to some teams under an “efficiency restructure”.
  In a letter seen by the news outlet, Keith told staff: “We’ve been reviewing how Head Office including some small teams in retail who support our stores are organised to best deliver for our customers.
  “
  
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• Ryman unveils new loyalty scheme for shoppers

  11-08-2023 12:14 via retailgazette.co.uk
  
  Ryman has launched a brand new loyalty reward scheme, Ryman Rewards, to support its customers amid the cost-of-living crisis.
  Members will be rewarded with exclusive pricing across hundreds of the retailer’s products in-store and online.
  Other perks of the scheme include earning rewards points with purchases, prize draws and personalised offers.Subscribe to Retail Gazette for free
  Sign up here to get the latest news straight into your inbox each morning Customers can sign up
  
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• Frasers Group to turn Meadowhall’s ex-Debenhams into Sports Direct and Frasers flagships

  11-08-2023 12:09 via retailgazette.co.uk
  
  Frasers Group is to open new flagship stores for Sports Direct and its department concept store Frasers at Sheffield’s Meadowhall.
  The retail group has signed a lease for the 120,000sq ft former Debenhams unit, which will be divided into a 60,000sq ft Frasers on the ground floor and a 60,000sq ft Sports Direct on the first floor.
  The deal with British Land is part of the group’s elevation strategy, which aims to raise the perception of its brands through a new generation of stores.Su
  
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• Oxford Street decline is fuelling a surge in crime, warns M&S exec

  11-08-2023 09:40 via retailgazette.co.uk
  
  M&S executive Sacha Berendji has claimed the recent wave of crime in London’s West End is “another reminder” of Oxford Street’s demise.
  The operations director’s comments come as the police made several arrests and issued 34 dispersal orders on Wednesday following a post calling for people to ‘rob JD Sports’ went viral on Tiktok.
  In a letter to The Telegraph, Berendji said the activity was “another reminder of how bad things are” in the a
  
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• Aldi unveils new batch of price cuts on food essentials

  11-08-2023 09:02 via retailgazette.co.uk
  
  Aldi has cut the price of dozens of household essentials in a move to keep its prices competitive against other leading supermarkets.
  The German grocer has lowered the cost of more than 30 items, including apples, oranges, butter, canned food and personal hygiene products, by an average of 7%.
  It is the latest of more than 130 prices the supermarket has lowered in the past two months across its entire range.Subscribe to Retail Gazette for free
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• Amazon axes dozens of private clothing brands

  11-08-2023 08:33 via retailgazette.co.uk
  
  Amazon has binned dozens of its private clothing brands as it looks to cut costs and fend off antitrust scrutiny.
  The online giant has axed 27 of its 30 in house labels, leaving it with just its Essentials, Collection and Aware brands, The Wall Street Journal reported.
  Popular items from its discontinued brands will be rebranded to one of the three remaining labels.
  Amazon said its private brands business accounts for 1% of total retail sales.Subscribe to Retail Gazette for free
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• Why, even now, do we think a woman’s work is worth less? | Heather Stewart

  11-08-2023 07:00
  
  Progress in Asda equal pay case may help root out sexist assumptions behind persistent gender gapThere has been another baby step forward in the long-running equal pay case brought by more than 40,000 female employees at Asda.It is one of a slew of battles being fought across the retail sector, including at Next, where female staff recently won the right to take their case to its final stage. Continue reading...
  
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• Why, even now, do we think a woman’s work is worth less?

  11-08-2023 07:00
  
  Progress in Asda equal pay case may help root out sexist assumptions behind persistent gender gapThere has been another baby step forward in the long-running equal pay case brought by more than 40,000 female employees at Asda.It is one of a slew of battles being fought across the retail sector, including at Next, where female staff recently won the right to take their case to its final stage. Continue reading...
  
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• How high street stalwart Wilko came unstuck

  11-08-2023 05:00 via ft.com
  Discount chain collapsed after almost a century in the face of competition, supply chain problems and inflation
  
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• Watches of Switzerland reports small drop in early summer trading

  11-08-2023 02:00 via theretailbulletin.com
  
  Watches of Switzerland Group has reported a dip in first quarter sales as customers held back on buying luxury jewellery items. In the 13 weeks to... View Article
  
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• Tapestry to acquire Michael Kors owner Capri Holdings

  11-08-2023 02:00 via theretailbulletin.com
  
  Tapestry, the parent company of Coach, Kate Spade and Stuart Weitzman, has entered an agreement to buy Capri Holdings. Under the terms of the transaction, Capri... View Article
  
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• Snowflake Gelato expands at Trafford Centre

  11-08-2023 02:00 via theretailbulletin.com
  
  Snowflake Gelato is expanding its presence at Trafford Centre with two new sites. Guests at the luxury gelato brand’s three kiosks at the centre can choose... View Article
  
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• Ryman launches new loyalty scheme

  11-08-2023 02:00 via theretailbulletin.com
  
  High street stationery retailer Ryman has launched a new loyalty programme called Ryman Rewards. The scheme offers customers access to exclusive prices and the chance to... View Article
  
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• Ralph Lauren reiterates full year guidance

  11-08-2023 02:00 via theretailbulletin.com
  
  Ralph Lauren has reiterated its full year guidance following a small increase in first quarter revenue. The luxury fashion and lifestyle brand said net revenue rose... View Article
  
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• Jisp launches industry first wholesale loyalty platform

  11-08-2023 02:00 via theretailbulletin.com
  
  Jisp, the tech solutions company behind Scan & Save, has launched an industry first wholesale loyalty and rewards platform. The new platform is based on Jisp’s... View Article
  
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• Frasers Group to open Sports Direct and Frasers stores in ex-Debenhams unit at Meadowhall

  11-08-2023 02:00 via theretailbulletin.com
  
  Frasers Group has signed to take a 120,000 square foot site at Sheffield’s Meadowhall shopping centre for Sports Direct and Frasers. The vacant site previously housed... View Article
  
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