Retail news

• 8 consumer trends that will shape retail in 2023

  11-01-2023 20:16 via retailgazette.co.uk
  Inflation and economic uncertainty may have been the overarching theme of 2022 but the New Year – and a slew of positive trading updates – has brought a glimmer of hope for the retail industry.
  Retail Gazette takes a look at the key trends industry experts believe will shape retail in 2023.
  Living for the moment
  Discretionary spending habits will split in two this year as some consumers continue to tighten purse strings while others start spending more confidently.
  The British Retail
  
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• M&S ‘resets’ senior digital team to accelerate growth plans

  11-01-2023 19:09 via retailgazette.co.uk
  // Marks & Spencer co-chief executive Katie Bickerstaffe reshapes her senior team to accelerate the retailer’s growth plans
  // Bank and services director Kirsty Ward will head up the new M&S Connect team as directorM&S co-chief executive Katie Bickerstaffe has reshaped her senior team as the retailer moves into the next phase of its digital strategy.
  M&S Bank and services director Kirsty Ward will the the new M&S Connect division, which aims to build a “single dig
  
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• Sainsbury’s customers returned to shops, shunning online over Christmas

  11-01-2023 19:00 via retailgazette.co.uk
  // Sainsbury’s shoppers returned to stores in their droves over Christmas
  // The grocer’s CEO Simon Roberts said customers prefer to shop in store as it helps them find better dealsSainsbury’s saw a dramatic uplift in store visits over the Christmas as shoppers shunned online amid Royal Mail strikes and scoured shops for the best deals.
  The grocer, which posted a 7.1% sales jump over Christmas, said online grocery sales were down over 10% over the period as a result of the shif
  
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• Topps Tiles sales rise as it battles boardroom clash

  11-01-2023 17:17 via retailgazette.co.uk
  // Topps Tiles sales jump 10.2% in its latest quarter to 31 December
  // Shareholder MS Galleon ramps up campaign to oust chairman as a ‘necessary step’ to see the group return to growthTopps Tiles group sales soared 10.2% in its latest quarter despite its recent boardroom battle.
  Like-for-likes rose 5.1% in the 13 weeks to 31 December, with the additional growth drive by the acquisition of Pro Tiler Tools in March 2022.
  The sales rise comes as shareholder MS Galleon (M
  
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• M&S partners with staff member turned artist to create ‘most stylish and durable’ carrier bag

  11-01-2023 17:02 via retailgazette.co.uk
  // Marks & Spencer has partnered with artist and former M&S Moorgate employee Yinka Ilori to launch its most “stylish and durable carrier bag to date”
  //Since launching across M&S Foodhalls on Monday, the supermarket has sold over 10,000 bagsM&S has teamed up with previous store employee and London-based artist, Yinka Ilori to create its “most stylish and durable” carrier bag to date.
  For the first launch of an ongoing collaboration, the design is inspired
  
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• Sainsbury’s customers returned to shops and shunned online over Christmas

  11-01-2023 16:55 via retailgazette.co.uk
  // Sainsbury’s shoppers returned to stores in their droves over Christmas
  // The grocer’s CEO Simon Roberts said customers prefer to shop in store as it helps them find better dealsSainsbury’s saw a dramatic uplift in store visits over the Christmas as shoppers shunned online amid Royal Mail strikes and scoured shops for the best deals.
  The grocer, which posted a 7.1% sales jump over Christmas, said online grocery sales were down over 10% over the period as a result of the shif
  
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• Amazon exec accused of “misleading” UK lawmakers on warehouse conditions

  11-01-2023 16:50 via retailgazette.co.uk
  // UK lawmakers are asking Amazon to clarify statements made by a senior exec over warehouse conditions, Reuters reports
  // European policy chief Brian Palmer has been accused for “misleading” evidence when he testified to the BEIS Select CommitteeAmazon is facing pressure from UK lawmakers to clarify statements made by a senior executive over warehouse conditions.
  Advocacy group Foxglove accused European policy chief Brian Palmer of providing “misleading” evidence a
  
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• M&Co redundancies continue as CFO exits

  11-01-2023 15:58 via retailgazette.co.uk
  // Following its collapse into administration, more senior staff at M&Co have left the business
  // Chief financial officer Iain Scott has left the businessMultiple senior staff members at M&Co have left the business following its collapse into administration in December, Drapers has reported.
  Chief financial officer Iain Scott, who had been at the retailer since 2020 has left the business while M&Co head of marketing Gerard Gavan has also exited the company in what is thought to be a
  
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• Sainsbury’s adds more products to ‘biggest ever’ Aldi Price Match campaign

  11-01-2023 15:30 via retailgazette.co.uk
  // READ MORE ON GROCERY GAZETTESainsbury’s has increased the range in its Aldi Price Match campaign to 310 listings as part of its biggest ever push this month.
  According to reporting by The Grocer, this is up by almost a third as private label consultancy IPLC said the figure was at 233 before 23 December.READ MORE ON GROCERY GAZETTESubscribe to Retail Gazette for free
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• Liberty narrows losses as post-pandemic recovery begins

  11-01-2023 14:05 via retailgazette.co.uk
  // Liberty pre-tax losses narrowed to £187,000
  // Footfall at its central London store improved to near pre-pandemic levels during the summerLiberty narrowed its losses last year as its flagship store reopened when Covid restrictions were lifted with sales now close to pre-pandemic levels.
  According to accounts filed on Companies House, pre-tax losses were cut from £2.83m in 2021 to £187,000.
  On an operating level, profits jumped from £88,000 to £2.48m in the year t
  
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• Paperchase put up for sale four months after takeover

  11-01-2023 13:54 via retailgazette.co.uk
  // Paperchase put up for sale just four months after being taken over by retail entrepreneur Steve Curtis
  // Curtis is understood to be looking to offload Paperchase in the coming weeksPaperchase has been put up for sale since being taken over in August by investor Steve Curtis.
  The retailer went through of a change of ownership just four months ago, when retail entrepreneur Curtis, struck a deal to acquire the business.
  Paperchase is now being auctioned by PwC, Sky News reported.Subscribe to Re
  
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• Former River Island MD joins George at Asda

  11-01-2023 13:47 via retailgazette.co.uk
  // Ex-River Island Marketing Director Jill Gate has joined George at Asda as senior director of brand marketing
  // Aside from RI, Gate has held senior marketing roles at fellow high street retailers Oasis and WarehouseRiver Island’s former marketing director Jill Gate has joined George at Asda as senior director of brand marketing, Drapers has reported.
  Gate exited River Island back in November to “pursue other opportunities” after joining the fashion retailer in December 2020
  
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• Former River Island marketing director joins George at Asda

  11-01-2023 13:47 via retailgazette.co.uk
  // Ex-River Island marketing director Jill Gate has joined George at Asda as senior director of brand marketing
  // Gate has held senior marketing roles at fellow high street retailers Oasis and WarehouseRiver Island former marketing director Jill Gate has joined George at Asda as senior director of brand marketing, Drapers has reported.
  Gate exited River Island back in November to “pursue other opportunities” after joining the fashion retailer in December 2020 from Photobox, where sh
  
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• JD Sports profits boosted by young shoppers

  11-01-2023 13:32
  Sportswear group expects profits of more than £1bn next year
  
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• Pandora to open new concept store on Oxford Street

  11-01-2023 13:22 via retailgazette.co.uk
  // Pandora will be opening a new concept store at the 70/88 Oxford Street development
  // The new store will be Pandora’s third on Oxford Street, but the first one east of Oxford CircusPandora is set to open a new concept store on Oxford Street, The Industry Fashion has reported.
  The jewellery retailer is set to occupy the prime corner unit at the 70/88 Oxford Street development, situated opposite the Tottenham Court Road Elizabeth Line exit on Dean Street.
  The new unit will be Pandora
  
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• M&S pilots virtual try-on tech in stores with Jaeger

  11-01-2023 13:08 via retailgazette.co.uk
  // Marks & Spencer has teamed up with technology company Zyler to deliver in-store virtual try-on experiences initially through its Jaeger fashion brand
  // The tech is being trailed at the retailer’s London, Oxford Circus and Harrogate storesM&S has partnered up with technology company Zyler to deliver an in-store virtual try-on experience, initially through its Jaeger fashion brand.
  The technology is being trialled at the department store retailer‘s London, Oxford Circu
  
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• Wilko: Jobs at risk as it outsources customer service

  11-01-2023 12:52 via retailgazette.co.uk
  // Wilko contact centre staff are at risk of redundancy as it outsources customer service
  // The roles impacted have entered a period of consultationWilko workers are at risk of redundancy as it plans to outsource its customer service operations.
  A total of 95 roles are at risk at its contact centre in Worksop. The retailer has entered a consultation period with those impacted and opportunities for alternative roles within the business will be explored.Subscribe to Retail Gazette for free
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• Mass exodus planned for Getir’s London office over return to office mandate

  11-01-2023 12:47 via retailgazette.co.uk
  Workers are set to walk out of Getir’s office in Southwark, South London later today (Wednesday 11 January) after an email was sent to employees informing them of a decision to enforce a return to office mandate.READ THE FULL STORY HERE
  Click here to sign up to Retail Gazette‘s free daily email newsletter
  
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• Wilko warns on job losses as it outsources customer service operations

  11-01-2023 12:26 via retailgazette.co.uk
  // Wilko warns its contact centre staff are at risk of redundancy
  // The retailer said staff at risk will be entering a period of consultationWilko has warned that its staff are at risk of redundancy as it plans to outsource its customer service operations to a third-party provider.
  The retailer said the changes will affect team members that are currently employed in the contact centre.
  Wilko said staff at risk will be entering a period of consultation and opportunities for alternative
  
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• Sainsbury’s sales rise as people turn to its Argos chain amid strikes

  11-01-2023 11:18
  Supermarket on track for profits at top end of forecasts after shoppers go ‘all out for big Christmas dinner’Shoppers going “all out for a big Christmas dinner” and returning to Argos stores amid the rail and postal strikes have helped put Sainsbury’s on track to achieve annual profits at the top end of expectations.The UK’s second-biggest supermarket said sales rose by 7.1% in the six weeks to 7 January compared with the same period in 2021 – ahead of t
  
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• Bernard Arnault promotes daughter Delphine in LVMH reshuffle

  11-01-2023 11:00
  Pietro Beccari is appointed head of biggest brand Louis Vuitton as part of management moves
  
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• Boohoo to cut jobs at London office

  11-01-2023 09:09 via retailgazette.co.uk
  // Boohoo is consulting on around 100 roles in its London office
  // It plans to move the teams of some of the new fashion brands it has bought under Debenhams.comBoohoo is to make redundancies in its London office, with 100 roles under threat.
  Staff working across the ecommerce, buying and design departments at the online retailer’s Soho office are currently undergoing a consultation, according to The Times.
  The retailer plans to move teams from its recent fashion acquisitions, including O
  
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• Sainsbury’s says full-year profits to be at upper end of forecast range

  11-01-2023 08:51
  Chief executive pledges to work with suppliers to keep prices down
  
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• Sainsbury predicts full-year profits will be at upper end of forecasts

  11-01-2023 08:51
  Shoppers go ‘all in for the big Christmas dinner’ after 2 years of festivities disrupted by Covid
  
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• Sainsbury’s has record Christmas as it upgrades profits

  11-01-2023 08:49 via retailgazette.co.uk
  // Sainsbury’s sales jumped 7.1% over the core Christmas period as it achieved a record Christmas performance
  // It benefited from shoppers hosting large gatherings at homeSainsbury’s profits for the year will come in at the upper end of expectations after it posted record Christmas sales.Total sales jumped 7.1%, with grocery sales also up 7.1% in the 6 weeks to 7 January. This helped boost its third quarter performance, where like-for-likes sales jumped 5.9%.
  Although the grocer ack
  
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• JD Sports upgrades profit outlook after bumper Christmas

  11-01-2023 08:41 via retailgazette.co.uk
  // JD Sports upgrades profit guidance after sales double over Christmas
  // Sales strengthened during the second half with a total revenue growth of more than 10%, compared with a growth of 5% over the first half of its financial yearJD Sports has upgraded its profit outlook after sales grew by more than 10% over the Christmas trading period.
  The sportswear retailer said its revenues increased for the 22 weeks to 31 December, compared with a growth of 5% over the first half of its financial year.
  
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• Iceland looks to cut back on frozen food offering to reduce energy bills

  11-01-2023 08:23 via retailgazette.co.uk
  // Iceland to reduce energy bill by cutting back the amount of chilled food it sells
  // The supermarket chain is stocking more room-temperature products instead of chilledIceland has revealed plans to scale back the amount of chilled food it sells in an effort to reduce its energy bills.
  The supermarket chain is stocking more room-temperature products instead of chilled, according to managing director Richard Walker.
  Iceland is also utilising more modern fridges, putting doors on warehouse
  
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• Lidl, Zara’s owner, H&M and Next ‘paid Bangladesh suppliers less than production cost’

  11-01-2023 08:00
  Survey of 1,000 factories for campaign group claims many cut rates in pandemic and have not increased them sinceLidl, Zara’s owner Inditex, H&M and Next have been accused of paying garment suppliers in Bangladesh during the pandemic less than the cost of production, leaving factories struggling to pay the country’s legal minimum wage.In a survey of 1,000 factories in the country producing clothes for UK retailers, 19% of Lidl’s suppliers made the claim, as did 11% of Indite
  
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• Uniqlo owner to raise wages in Japan by 40% as inflation climbs

  11-01-2023 06:31
  Prime Minister Fumio Kishida has called on businesses to bump up stagnant salaries
  
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• White Stuff benefits from surge in customers shopping in-store

  11-01-2023 01:00 via theretailbulletin.com
  White Stuff has benefited from customers returning to in-store shopping in the run-up to Christmas. The fashion retailer saw its sales climb by 16% year-on-year in... View Article
  
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• Webhelp expands Leadership Team further with Appointment of new MD Client Solutions

  11-01-2023 01:00 via theretailbulletin.com
  Webhelp announces appointment of Samantha Williams as MD, Client Solutions . Webhelp, a leading global customer experience and business solutions provider, today announces it has expanded... View Article
  
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• Waitrose cans small bottles from the wine aisle

  11-01-2023 01:00 via theretailbulletin.com
  Waitrose has announced it is to replace the majority of its small wine bottles with aluminium cans in a bid to curb the carbon footprint of... View Article
  
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• Vineta Bajaj joins Rohlik as chief financial officer

  11-01-2023 01:00 via theretailbulletin.com
  Ocado’s group finance director Vineta Bajaj has left the business and joined European online grocery delivery service Rohlik as chief financial officer. Bajaj held senior finance... View Article
  
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• Topps Tiles posts strong first quarter

  11-01-2023 01:00 via theretailbulletin.com
  Topps Tiles has announced that its group sales rose by 10.2% year-on-year in the 13 weeks to 31 December. However, the company said half of the... View Article
  
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• Sellier acquires competitor resale platform Worn

  11-01-2023 01:00 via theretailbulletin.com
  Sellier Knightsbridge has acquired luxury resale platform Worn in a move to cement its position as one of the UK’s largest luxury resellers. Through an asset... View Article
  
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• Sainsbury’s delivers “best possible Christmas” with strong sales uplift

  11-01-2023 01:00 via theretailbulletin.com
  Sainsbury’s has posted a 7.1% increase in retail sales over the festive trading period after investing in value, innovation, service and availability. In the six weeks... View Article
  
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• Morrisons helps customers at the pumps with fuel offer

  11-01-2023 01:00 via theretailbulletin.com
  Morrisons is helping its customers save money on fuel during the cost-of-living crisis by offering 5p off every litre at the pumps this January. Customers who... View Article
  
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• M&S collaborates with staff artist to create memorable carrier bag

  11-01-2023 01:00 via theretailbulletin.com
  M&S has teamed up with previous store employee and London-based artist, Yinka Ilori to create its “most stylish and durable” carrier bag to date. For the... View Article
  
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• LVMH appoints Pietro Beccari as chairman and CEO of Louis Vuitton

  11-01-2023 01:00 via theretailbulletin.com
  Luxury group LVMH has appointed Pietro Beccari as chairman and chief executive of the Louis Vuitton brand. Beccari has been heading up Christian Dior Couture since... View Article
  
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• Loyalty programmes boosted by escalating cost of living challenges

  11-01-2023 01:00 via theretailbulletin.com
  A behavioural science study by IAG Loyalty has revealed the important part loyalty programmes are playing to help consumers with the cost of living crisis. IAG... View Article
  
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• JD Sports upgrades profit expectations following bumper festive sales

  11-01-2023 01:00 via theretailbulletin.com
  JD Sports has raised its full year guidance following a surge in sales over the Christmas trading period. The company said revenues in its organic retail... View Article
  
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• Currys research shows digital poverty has worsened during cost-of-living crisis

  11-01-2023 01:00 via theretailbulletin.com
  New research conducted by Currys in partnership with The Digital Poverty Alliance and YouGov has revealed that one in three UK adults have cut back their spending on digital access during the... View Article
  
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• Boots unveils revamped St Albans store

  11-01-2023 01:00 via theretailbulletin.com
  Boots has given its St Albans store a new look following a contemporary refurbishment to update and modernise the shop. Situated on St Peters Street, the... View Article
  
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• Boohoo preparing to cut jobs at London office

  11-01-2023 01:00 via theretailbulletin.com
  Online fashion retailer Boohoo is preparing to cut jobs at its London office in Soho. According to The Times, the Manchester based retailer is consulting on... View Article
  
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