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-
Watchdogs warn pharmacies not to hike price of face masks
Regulators also criticise sale of paracetamol and hand sanitiser at excessive costsCoronavirus – latest updatesSee all our coronavirus coverageTwo UK watchdogs have warned pharmacies they should not be overcharging customers for in-demand items including face masks, hand sanitiser and paracetamol.With face masks compulsory on public transport and increasing numbers of people returning to work, these products remain in high demand but in a joint letter to businesses, the Competition and Mar -
Albertsons/US groceries: stale goods
Investment case for supermarket chains is as wobbly as a shopping cart with a bad wheel -
How can retailers prevent crime against shopworkers?
Violence, verbal abuse and threats against shop floor staff is a growing problem.
At least 424 violent or abusive incidents were reported every day in the year to April 2019, up by almost a tenth on the previous 12 months, according to recent figures from trade association BRC. This compares to the year ending April 2018, when the BRC found that 115 staff were injured every day by unprovoked attacks.
The trade association reported three main triggers for violent behaviour: violence when stealin -
UK jobs market slowly recovers but lockdown lag grips retail
// The retail jobs market is showing signs of recovery, but retail is still lagging, according to LinkedIn
// The national hiring rate jumped from -49% to -31%. Retail remains at -34%.New data has revealed that the UK jobs market is showing signs of starting to recover, but the rate is uneven across industries – especially in retail.
According to new data from LinkedIn, while the UK is recovering as lockdown restrictions start to ease, hiring in retail showed no signs of improvement and re -
New Look threatens landlords with pre-pack administration
// New Look hires consultancy CBRE in an effort to move its store estate across to turnover-based rents
// The move increases the possibility of its falling into a pre-pack administrationNew Look has reportedly handed its landlords an ultimatum over its store estate as it seeks turnover-based rents.
The fashion retailer has hired consultancy CBRE in an effort to move its 500-strong store estate across to turnover-based rents, which increases the possibility of its falling into a pre-pack adminis -
A post Covid-19 POS environment that creates a sense of customer wellbeing
As non-essential stores begin to reopen across the UK and the lockdown begins to ease, a new normal is emerging and it’s one that we must all become comfortable with. The question is, how can we get back to some kind of normality and shop safely?
Retail has only really paid lip service to customer and staff welfare, but post-Covid-19, the sector will need to recognise that ensuring everyone in-store feels safe is top of their agenda.
Making shopping faster – keep it frictionless
Maki -
Musical instrument firms Roland and Korg fined £5.5m over UK price fixing
Competition and Markets Authority says pricing practice restricted online discounting by retailersThe keyboard and electric drum kit makers Roland and Korg have been fined a combined total of £5.5m, as part of the UK competition watchdog’s crackdown on price fixing across the musical instrument industry.The Competition and Markets Authority (CMA) said the companies had breached competition rules by restricting online discounting of their musical instruments. The practice, known as &l -
Government urged to help charity shops adapt digital-first innovations
// Ebay, Barnado’s, Charity Retail Association among coalition urging govt to create fund to help charities develop digital-first approach
// Ebay has plans to upskill at least 500 UK charities to boost their online sales through its new Charity Connect training programme
// The online marketplace is also providing £1.7m in grants to the 250 charities most affected by coronavirusA coalition is urging the government to create a fund that will help charity shops develop a digital-first -
20% of under 45s have bought more clothing since lockdown
// 19.3% of under 45s have bought more fashion items since the pandemic started, despite no social events
// This compared to just 7.4% of over 45s, says GlobalDataAlmost 20 per cent of people under 45 have bought more clothing since coronavirus lockdown measures were put in place, according to new research.
GlobalData said 19.3 per cent of consumers aged 16 to 45 have bought more clothing since the Covid-19 pandemic began, despite consumers in general de-prioritising non-essential items due to -
Gift cards overtake physical gifts during lockdown
// Gift cards were preferred during lockdown over physical gifts
// Gift cards bought for someone else made up 14% of gifting spend in recent months, overtaking physical gifts at 12%New research has shown that gift cards have been a key purchase during the Covid-19 lockdown and surpassed the levels of physical gifts that were sold in the UK.
The Gift Card & Voucher Association (GCVA) said gift cards bought for someone else made up 14 per cent of gifting spend in recent months, overtaking phy -
Under Armour to launch Sportsmask “specifically designed for athletes” to wear during training
Under Armour is set to launch a new “Sportsmask” designed to keep wearers safe while they exercise.
The sportswear giant is expecting to launch the new £26 mask in the UK next month, following a lengthy design process which spanned 13 different prototypes.
Under Armour’s final product consists of three layers which allow air to pass through but prevent the passage of moisture and sweat.
The inside of each mask will utilise its ‘ISO-CHILL’ technology to ensure -
Waitrose lowers nitrite levels in bacon and gammon selections
// Waitrose lowers nitrite levels across bacon and gammon ranges
// The move has not compromised the products’ taste or qualityWaitrose has lowered nitrite levels by up to 60 per cent across its own-label fresh bacon and gammon ranges.
The upmarket grocer said the initiative will not compromise the products’ taste or quality.
Across the Essential Waitrose bacon and gammon selections, nitrite levels have been reduced by 60 per cent, while retailer’s dry cure bacon and gammon ran -
[Webinar] Rising to Today’s Retail Sanitation Challenge
Welcome Back Your Customers Through Best Practices & Robotics
The recent health crisis has prioritized cleaning efficacy in retail environments around the globe. But what is the new standard for clean in today’s changing world, and how can store managers and operational executives win back the trust and support of customers as things begin to open up?
Watch this on-demand webinar to learn the latest retail cleaning best practices that decrease the risk of disease transfer and safety, w -
$56bn wiped off Facebook’s market value as Levi’s, Unilever and Starbucks join boycott
Facebook has seen a growing number of retailers pull their advertising spend leading its shares to divebomb and Mark Zuckerberg to lose $7.2 billion in personal wealth.
Levi’s, Unilever, The North Face, Patagonia, Starbucks and REI are among the growing list of retailers who have pulled their advertising spend as part of a now global #StopHateforProfit campaign.
The campaign is targeting Facebook over its failure to tackle the spread of racist, hateful and misleading information on its pla -
Swatch Group reshuffles top management team
// Luxury watchmaker Swatch Group has announced changes at its management team
// Omega CEO Raynald Aeschlimann has been appointed to the executive group management board
// Head of Rado Matthias Breschan will take over as Longines CEOSwatch Group has announced a reshuffle of its management team is under way, with new appointments at Longines, Rado, Union, Tissot, Certina, and its Hamilton watch brands.
The Swiss group also announced changes to its executive group Management board and its extend -
Harrods confirms opening date for Westfield London outlet concept
// Harrods confirms opening date for new outlet store at Westfield London
// It will sell excess stock from the existing season as a result of the lockdown
// The two-storey, 80,000sq ft store will remain open until at least the end of the yearHarrods has confirmed July 3 as the opening date of its new concept store at Westfield London, which will be known as Harrods Outlet.
As first revealed in May, the new 80,000sq ft, two-storey store will sell excess seasonal stock unsold due to the coronavi -
Shoppers feel retailers are doing enough to protect the public during pandemic
// 53% of respondents felt retailers were doing enough to protect the public from coronavirus, says BRC & Opinium survey
// Only 9% disagreed
// Those who said they would avoid visiting shops if possible fell from 38% to 28%More than half of shoppers believe retailers have rolled out enough measures to ensure the transmission of coronavirus is prevented within their stores, a new survey has shown.
The survey from BRC and Opinium found that 53 per cent of respondents felt retailers were doing -
UK needs 'biggest-ever peacetime job creation plan' to stop mass unemployment
Resolution Foundation calls for job protection to last until end of 2021 amid coronavirus crisisThe biggest job creation package in peacetime is needed to prevent the worst unemployment crisis in Britain for a generation, a leading thinktank has warned.Sounding the alarm as job losses mount, the Resolution Foundation called on the government to continue subsidising the wages of workers in the sectors of the economy hardest hit by the Covid-19 crisis until at least the end of next year. Related: -
Waitrose to open third online centre to boost shopping slots in London
Waitrose is to open a third online fulfilment centre for London as it looks to increase the number of shopping slots available across the capital. Once the new site... View Article -
Waitrose lowers nitrite levels across own-label fresh bacon and gammon ranges
Waitrose has lowered the levels of nitrites across its entire own-label fresh bacon and gammon ranges in what it describes as a supermarket first. The retailer said the... View Article -
Virtual event: bouncing back after lockdown
Getting the right customer marketing in place is becoming ever more crucial in this Covid-19 world and retailers who implement the most successful campaigns will be... View Article -
Oliver Bonas secures £3.5m through Covid-19 business interruption scheme
Oliver Bonas has obtained £3.5 million of additional funding from HSBC UK as part of the Coronavirus Business Interruption Loan Scheme. Having also accessed the government’s furlough scheme... View Article -
Microsoft to close physical retail stores
Microsoft has announced that it will be closing all of its physical retail stores as it looks to serve customers online and from its corporate locations instead. The... View Article -
Join us virtually at our free Retail Customer Marketing Conference
Getting the right customer marketing in place is becoming ever more crucial in this Covid-19 world and retailers who implement the most successful campaigns will be... View Article -
Intu enters administration
The Intu chain of shopping centres has entered administration after failing to secure an agreement with its creditors. The business had been struggling for some time... View Article -
Gap teams up with Kanye West’s Yeezy brand
Gap is to launch a new collection in partnership with Kanye West’s Yeezy brand. Under West’s creative direction, the Yeezy design studio will develop the new line which will... View Article -
Gap teams up with Kanye West
Gap is to launch a new collection in partnership with Kanye West’s YEEZY brand. Under West’s creative direction, the YEEZY design studio will develop the new line... View Article -
Estée Lauder Companies promotes Stéphane de La Faverie to group president role
Estée Lauder Companies has promoted Stéphane de La Faverie to the position of group president, although he will continue in his role of global brand president for Estée Lauder... View Article -
Cotswold Outdoor, Snow+Rock and Runners Need launch appointment service
Cotswold Outdoor, Snow+Rock and Runners Need have launched an in-store appointment service to coincide with the reopening of their stores. The service will enable the retailers’... View Article -
Card Factory chief executive to step down
Card Factory has announced that Karen Hubbard will step down as chief executive at the end of this month. The greeting cards retailer has already begun a search... View Article -
Bouncing back after lockdown
Getting the right customer marketing in place is becoming ever more crucial in this Covid-19 world and retailers who implement the most successful campaigns will be... View Article -
Agent Provacateur appoints marketing and communications director
Lingerie brand Agent Provocateur has hired Kate Brindley as its new marketing and communications director. Brindley is a former global communications director of Nicholas Kirkwood and... View Article
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